1/24/2011 |Team B3 | |Anees P S | |Vineeth Vijayakumar | |Vineeth A
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htm IJQSS 1‚1 Service quality‚ customer satisfaction‚ and behavioral intentions in fast-food restaurants Hong Qin and Victor R. Prybutok Information Technology and Decision Sciences Department‚ College of Business Administration‚ University of North Texas‚ Denton‚ Texas‚ USA Abstract Purpose – This study aims to explore the potential dimensions of service quality‚ and examine the relationship among service quality‚ food quality‚ perceived value‚ customer satisfaction and behavioral intentions in fast-food
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subject matter of this case involves the job satisfaction and employee engagement of a spa company’s workforce called Bella. The case depicts a new general manager Kris Jenkins’s concern that Bella’s numbers had deteriorated dramatically in the past year. Profits were down; absenteeism was up; turnover‚ while not dramatic‚ was higher than it had been in the past five years. This report shows how important the employee engagement to bring job satisfaction which overall leads a company with a less absenteeism
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336 X INDIAN JOURNAL OF APPLIED RESEARCH Research Paper Marketing Volume : 3 | Issue : 4 | April 2013 | ISSN - 2249-555X Big Bazaar: A Study of Consumer Behavior towards Organized Retail Prof Vineeta Gangal Dr A Kumar Research Scholar‚ Bhavnagar University Department of Business Administration Bhavnagar University‚ Bhavnagar – 364002 Keywords Consumer Behaviour‚ Malls‚ Retail. ABSTRACT Purpose: The shopping habits and purchase patterns of the Indian consumer have seen a drastic change in
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THE RELATIONSHIP BETWEEN EMPLOYEE MOTIVATION‚ JOB SATISFACTION AND CORPORATE CULTURE by WANDA ROOS submitted in part fulfilment of the requirements for the degree of MASTER OF SCIENCE in the subject PSYCHOLOGY at the UNIVERSITY OF SOUTH AFRICA SUPERVISOR: MS R VAN EEDEN JUNE 2005 Student number: 3381-990-4 I declare that The relationship between employee motivation‚ job satisfaction and corporate culture is my own work and that all the sources that I have used or quoted have been indicated
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A Research Report on “A study of consumer Buying Behavior in retail sector Like BIG BAZAAR” Submitted for partial fulfillment of award of [MASTER OF BUSINESS ADMINISTRATION] UNDER THE GUIDANCEOF: UNDER THE SUPERVISION OF: Prof.Mrs.RIDHI BHATIA Ms.SIMRAT KAUR(H.R) SUBMITTED BY ANAND SINGH MBA (2012-14) SCHOOL OF BUSINESS GALGOTIAS UNIVERSITY ACKNOWLEDGEMENT With limitless humility‚ I would
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com/locate/ijinfomgt Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China Zhaohua Deng a‚∗ ‚ Yaobin Lu a ‚ Kwok Kee Wei b ‚ Jinlong Zhang a a b School of Management‚ Huazhong University of Science and Technology‚ 1037 Luoyu Road‚ Hongshan District‚ Wuhan‚ China Department of Information Systems‚ City University of Hong Kong‚ Kowloon‚ Hong Kong a r t i c l e i n f o Article history: Keywords: Mobile instant message Trust Perceived customer value Perceived service
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FORESEE RESULTS / FGI RESEARCH REPORT CUSTOMER SATISFACTION‚ LOYALTY‚ AND BUYING BEHAVIOR IN THE EVOLVING MULTI-CHANNEL RETAIL WORLD JANUARY 2005 Commentary by Larry Freed President and CEO‚ ForeSee Results FORGING A NEW CUSTOMER-CENTRIC PERSPECTIVE ON MULTI-CHANNEL SHOPPERS Today’s consumers demand choice and convenience. They “mix and match” channels according to their needs for product research‚ purchase and delivery. As cross-channel shopping behavior grows mainstream‚ the best way
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Big Spaceship Introduction Big Spaceship is a fast-growing creative advertising and marketing agency headquartered in Brooklyn‚ New York. Founded by Michael Lebowitz in 2000 with only a few employees‚ Big Spaceship has reached great success and good reputation at the first stage. By 2008‚ Big Spaceship has already gained around $10 million annual revenue with 50 employees (Groysberg‚ B.‚ & Slind‚ M.‚ 2009). In 2009‚ Big Spaceship was awarded one of the World’s Leading Independent Agencies by the
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Management Thesis - II Final Report On A Comparative study of customer services in ICICI and SBI. Submitted by M.J.VIDHYAA II YEAR MBA INC KEELKATTALAI Under the Guidance of DR.J.GAYATRI FACULTY GUIDE INC KEELKATTALAI 1 ICFAI National college‚ KEELKATTALAI (Certificate from Faculty Supervisor) CERTIFICATE This is to certify that the Management Thesis titled “A Comparative study of customer services in ICICI and SBI” submitted by M.J.VIDHYAA Enroll No: 7NBCT011 during Semester
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