Both the public sector and the private sector depend on each other to operate efficiently and to serve the interest of the general populace.They therefore work hand in hand to the good of the society. The distinction between public and private can be seen as one of the “grand dichotomies” of Western thought (Weintraub‚ 1997: 1). It is also a dichotomy that dominates the field of public administration where it is mostly defined as a binary distinction between the realm
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Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type | Name of organisation | Description of products and services | Commercial organisation | Cleaning firms
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Table of Contents Introduction……………………………………………………………………………………………………………………………………………2 Main objectives of study………………………………………………………………………………………………………………………………………..2 Overview of the Banking Sector3 Competitive Advantage………………………………………………………………………………………………………………………….. 4 Michael Porter: Guru of Competitive Advantage…………………………………………………………………..……............................... 4 How do banks benefit from competitive advantage………………………………………………………………………………..8 Company Profile – Mauritius Commercial
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Financial Performance The table below shows that the analysis of financial ratios. Types of Ratio Sub Ratio Perbadanan Kemajuan Negeri Kedah (PKNK) Syarikat Air Darul Aman (SADA) Liquidity Ratio Current Ratio 2.19 times - Quick Ratio 2.04 times - Cash Ratio 0.343 times - Efficiency Ratio Working Capital RM 189‚278‚871 RM 120‚434‚000 Inventory Turnover 1.3 times - Total Assets Turnover 0.078 times - Profitability Profit Margin 36.8% 7.94% Operating Margin 45
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Narasimham Committee on Banking Sector Reforms (1998) The purpose of the Narasimham-I Committee was to study all aspects relating to the structure‚ organization‚ functions and procedures of the financial systems and to recommend improvements in their efficiency and productivity. The Narasimham-II Committee was tasked with the progress review of the implementation of the banking reforms since 1992 with the aim of further strengthening the financial institutions of India.[4] It focussed on issues
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ASSIGNMENT TITTLE: ASSIGNMENT – PUBLIC SECTOR FINANCE SUBJECT: PUBLIC SECTOR FINANCE COURSE: MASTERS IN DEVELOPMENT FINANCE UNIVERSITY OF STELLENBOSCH: GRADUATE SCHOOL OF BUSINESS LECTURER: Prof Gavin Woods DUE DATE: 7 MAY 2009 DECLARATION I herewith declare this work to be my own‚ that I have acknowledged all sources I have consulted in this assignment itself and not only in the bibliography‚ that all wording unaccompanied by a reference is my own‚ and that no part
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their lifetime value. At this point‚ close relationship with customers will require a strong coordination between IT and marketing departments to provide a long-term retention of selected customers‚The role of Customer Relationship Management in banking sector is very important and the need for Customer Relationship Management to increase customer value by using some analitycal methods in CRM applications. CRM is a sound business strategy to identify the bank’s most profitable customers and prospects
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The main objective of this paper is to assess the corporate governance practices in the banking sector of Bangladesh. The study targets to identify the practices in different CG issues e.g. level of commitment to good corporate governance‚ effective board practices‚ control environment and processes‚ information disclosure and transparency‚ and shareholders rights. More specifically‚ the objectives of the study are to: • Investigate the commitment to implement good corporate governance practices
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Public sector reform in Lesotho: Challenges‚ achievements and the way forward ABSTRACT THE GOVERNMENT OF LESOTHO EMBARKED UPON A LARGE-SCALE PUBLIC SECTOR REFORM EXERCISE FROM THE EARLY 1990S (PUBLIC SECTOR REFORM AND IMPROVEMENT PROGRAMME-PSRIP). IT WAS DRIVEN BY THE REALISATION THAT THE PUBLIC SECTOR WAS BLOATED‚ INEFFICIENT WITH REGARD TO POOR SERVICE DELIVERY‚ WITH CORRUPTION CONSTITUTING A DRAIN ON BUDGET. THE INFLUENCE AND ‘PERSUASION’ OF THE WORLD BANK‚ THE INTERNATIONAL MONETARY FUND
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A PROJECT REPORT ON “SERVICE QUALITY OF HDFC BANK” In fulfillment of the requirements for Post Graduate Diploma in Business Management (PGDBM) (2009-2011) UNDER THE GUIDANCE OF: Dr. Seema Girdhar (Marketing Faculty) SUBMITTED TO: Prof. Dr. Seema Girdhar (Marketing Faculty) SUBMITTED BY: Akanksha Premwani Roll no. - 6005 GURU NANAK INSTITUTE OF MANAGEMENT Road no. 75‚ Punjabi Bagh‚ New Delhi-110026 A PROJECT REPORT ON “SERVICE QUALITY OF HDFC BANK” In fulfillment
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