CRM Departme rt M ent At BRAC B Bank Limited d by Marzu Hussain uk ID: 0710061 An Internshi Report Presented in P A ip Partial Fulfill lment Of the Requirem t ments for the Degree e Bach helor of Bus siness Admin nistration Inde ependent Un niversity‚ Ban ngladesh Decem mber‚ 2011 2 A Working report on the CRM Department At BRAC Bank Limited 3 A Working report on the CRM Department At BRAC Bank Limited by Marzuk Hussain ID: 0710061
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TRAINING NEEDS IDENTIFICATION AND TRAINING EVALUATION IN BANKS A Project of Research Methodology in Business On the partial fulfillment of 3nd Tri semester of Post-Graduate Diploma in Business Management Submitted By: (Batch: 2007-09) Submitted to: Dr. Manish Agarwal IMS-Ghaziabad INSTITUTE OF MANAGEMENT STUDIES LAL QUAN‚ GHAZIABAD – 201 009 MARCH 2008 DECLARATION We hereby declare that all information and data provided in this report
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the real estate bubble and allowed greedy and overpaid banks to go on unreasonable leverage. Regulatory bodies allowed privatization of the banks‚ dropped the regulations that limiting the investments of the banks and amounts they could borrow. The banks‚ Wall Street traders and investors and mortgage lenders failed to look at what they bought and ignored risk management. When the going is good‚ they pocket more than their fair share. The banks borrowed more than several times of their value. Derivatives
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Commercial Bank Recent changes have reformed the banking sector worldwide. The economic‚ political and social transformations have obliged several banks all over the world to emphasize on retail banking. Commercial Bank answers to those challenges by implementing a change program called PEGASUS. Pegasus has under its umbrella five main programs: 1) CRM implementation‚ 2) Business Process Reengineering‚ 3) Development of alternative distribution channels such as e-banking‚ 4) New roles‚ new work
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The World Bank Bureaucracy is one of the pillars of modern western society. Although this statement is debatable from many aspects‚ most would agree that‚ at the very least‚ our lives are greatly affected by bureaucracy. Bureaucracy is the ’pure form of rational organization’ (Newson‚ Jan 11). Not only is it a method for achieving goals efficiently and effectively‚ but it is acclaimed as the most able strategy to meet objectives. The World Bank is a classic example of a bureaucratic organization
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Sub: Request to Accept the Report It is indeed a great pleasure to have the opportunity to submit the project paper. We have prepared this project report in accordance with the instructions given by you. Our topic is “Performance Review of BRAC Bank” We think that‚ working on this topic was very interesting and we have explored something remarkable through our project. This project is to describe our observation‚ learning and recommendation based on the knowledge and experience gained during
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story of job is a popular story in the bible because it establishes the concepts of; communication ‚ faith ‚ and trust. Communication is important in this story because it starts the stepping ground for your relationship with god. Calling on god when you go through problems can ease the pain. In the book of job‚ Job loses everything his live stock‚ servants‚ and his ten children. Afterwards Job cries and shaves his head‚ but he still prayes god name. Unlike others‚ when they are put through
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On the Use of Customer Relationship Management (CRM) in the Banking Industry: A Qualitative Cross-Case Analysis between the Banks in Pakistan and the UK A thesis submitted to The University of Manchester for the degree of Doctor of Philosophy In the Faculty of Humanities 2010 Shahzeb Ali Malik Manchester Business School Contents LIST OF FIGURES AND TABLES 10 ABSTRACT 12 DECLARATION 13 COPYRIGHT STATEMENT 14 LIST OF ABBREVIATIONS 15 ACKNOWLEDGEMENTS
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world centers. The report analyses internal environment of the company and relatioships among particular aspects which influence the company‚ e.g. organizational structure‚ culture‚ marketing strategy‚ CSR‚ HRM and the Internal Control Policy of the bank. Firstly‚ the report explores the relationship between the company’s organizational structure and its organizational goals. These days internet banking is very important for society as it
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1 - Summary - Inside Job - Introduction - 1)Inside Job opens with a case study of Iceland‚ a nation that was possessed by the cancer of free radical finance. 2)Iceland was stable – low crime‚ strong education‚ strong stability in social and financial systems. 3)Multinational corporations such as Alcoa were then allowed to come into Iceland and install their business thereby disrupting the integrity of the system. 4)Three of their largest banks were privatised and in only five years‚ they combined
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