Explain why it is important in a health and social care setting to have secure systems for recording and storing information (HSC028-1.1) In a health and social care setting‚ there are a number of reasons why it is important to have secure systems for recording and storing information. Some of these reasons include: To protect service users’ and even care workers’ private information from unauthorised viewing by third parties (other people who are not supposed to have access to those information)
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Improving Patient Satisfaction in Health Care Settings Quantitative Analysis of Business MBAM 5223B Session 7 Article Summary #1 April 05‚ 2014 Health-care managers are tasked with addressing many organizational aspects including patient satisfaction. Patient satisfaction is clearly one of the critical priorities for managers. There has been many patient satisfaction studies to respond to the need of improving patient satisfaction. In order to develop an effective intervention
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Assessment Task- SHC31 Promote communication in health and social care or children’s and young people’s settings. ‘Communication is a vital skill required to effectively work with children and young people’ There are many reasons why people communicate in settings of care. One main reason why people communicate is to build relationships. It is important that staff build trusting‚ respectful and open relationships with their key child and their parents and gets to know the child and their family
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Contexts of communication One-to-one communication Group communication Informal communication Formal communication One-to-one communication When conversing with people you don’t know well‚ it is very important to create a good atmosphere. You need to make the other person feel relaxed and happy to talk to you. There will need to be some sort of relationship established before someone will feel comfortable to talk to you about their personal issues. For example in a profession
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Understand Health and Safety in Social Care Settings – Unit 208 1.1 List legalisation relating to general health and safety in a social care setting The settings in which you work are generally covered by the Health and Safety at Work Act 1974 (HASAWA). This Act has been updated and supplemented by many sets of regulations and guidelines‚ which extended it‚ support it or explain it. The regulations most likely to affect your workplace are shown in the following diagram. The Health and Safety at
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of effective communication in caring for people with dementia and their families/cares in the residential setting. Firstly‚ it identifies and discusses the effectiveness of different forms of communication. Secondly‚ it will be Identifying and discussing factors that affect communications with health and social care service users‚ their families‚ care teams and other professionals as well as explaining the influences of Diversity‚ language and culture responsibilities in communication. Finally‚ it
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Understand health and safety in social care settings Performance Criteria 1. Understand the different responsibilities relating to health and safety in social care settings 1.1. Identify legistation relating to health and safety in social care setting Current legislation and subsequent amendments may include: · Health & Safety at Work Act The Health and Safety at Work Act 1974 is the primary piece of legislation covering occupational health and safety. Under this Act
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Assess the individual in a health and social care setting 1. Understand assessment processes 1.1 Compare and contrast the range and purpose of different forms of assessment There are many forms I use to assess an individual’s needs. The first bit of the information comes from Derby City Council‚ which is called a outcome based support assessment. This is what they use to identify someone’s needs and how much care they require. The information on this document is great for Derby City to use‚ but
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Nonverbal communication is communication which isn’t verbal‚ it is also cues which people follow to interpret a message. This contains different factors such as posture which gives indication of how they are feeling. For example if a person is slouching or got their arms folded this could mean they are not interested or not listening. Facial expressions again can tell their emotions. For example if a person is frowning then this missed they are displeased. This can be interpreted both wrongly and
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effectively P1: Explain the roles of effective communication and interpersonal interactions in a health or social care setting Types of Interpersonal Interaction Interpersonal interaction is the abilities necessary in order to communicate and interact successfully with other people‚ including being able to listen properly and to communicate and empathise with others. There are many different ways to communicate‚ and many different forms of communications. These include verbal and nonverbal conversations
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