CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF RESEARCH The essence of the dissertation principally to carry out relationship that exist between the impact of customer satisfaction and business performance from its antecedents of customer loyalty and retention‚ customer relationship management‚ based on performance of attribute in retail industry. A case study of ASDA is presented as concept proof. A detailed background of satisfaction of customer‚ loyalty and retention towards product or service
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MICROINSURANCE PAPER No. 1 LITERATURE REVIEW ON MICROINSURANCE Stefan Dercon*^ and Martina Kirchberger* in collaboration with Jan Willem Gunning^ and Jean-Philippe Platteau^ *Oxford University ^European Development Research Network (EUDN) i LITERATURE REVIEW ON MICROINSURANCE MICROINSURANCE PAPER No. 1 Copyright © International Labour Organization 2008 First published 2008 Publications of the International Labour Office enjoy copyright under Protocol 2 of the Universal Copyright Convention
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Review of Relevant Literature The following related literature and studies are the pillars of our research. These pieces of information are essential to have credible supporting ideas to our research topic. The said documents were taken from different sources and references for instance materials from other colleges and universities‚ other printed documents‚ and the internet. The researchers also gathered some information about other universities’ facilities to enhance our study – “PUP-COC Physical
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Obesity Literature review I. Introduction Obesity is a medical condition in which excess body fat has accumulated to the extent that it may have an adverse affect on health‚ leading to reduced life expectancy. Child obesity has been increasing dramatically and it has become one of the most common chronic conditions for youngsters and it’s accompanied by several psychological effects. As for the children it might lead to being isolated and having peer problems and sense of discrimination from non
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Literature Review Google INTRODUCTION IT company Google‚ are ranked amongst the best workplaces in both Australia and the USA. In 2009‚ Google Australia finished top of the list in the 2009 Great Places to Work study. This follows the lead of its US parent company‚ which ranked first in Fortune’s 100 best Companies to Work For list in both 2007 and 2008. Attributing to this success is the fact that Google has managed to create an environment that encourages highly motivated employees. Google
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Literature Review of XBRL Group 14: Literature Review of XBRL Z Abstract XBRL (eXtensible Business Reporting Language) is a standard XML reporting language to enhance the efficiency‚ reliability and accuracy of financial reporting. Since its foundation in 1998‚ XBRL has been developing rapidly in the world. This paper teases out and discusses the literature researches of XBRL from 6 aspects: the production bases of XBRL‚ the effect of XBRL‚ the classification criteria
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Chapter 3: Literature Review Supporting The Child One of my primary focuses was to find out how different literatures dealt with Dyslexia and how best to support the child. Dyslexia can be described from a number of different perspectives as we see in Ball et al (2007) who explain that it can be “how one learns (Cognition)‚ what parts of the brain are involved (neurology)‚ what genes are involved (genetics) and behaviour (p14). Their book entitled ‘Dyslexia: An Irish perspective’ is very relevant
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Large investors and liquidity: a review of the literature Matthew Pritsker 1 Abstract A growing share of financial assets are held by large institutional investors whose desired trades are large enough to move prices in markets. Because large investors’ trades have “price impact”‚ asset markets are not perfectly liquid from their perspective. This illiquidity is likely to influence their decisions of which assets to hold and which assets to trade‚ and may influence how assets are priced. These
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Literature Review Paper (1935) Works Project Administration (WPA) created Mohammed Alharbi University Of Central Oklahoma Abstract This paper provides literature review regarding the functioning of the Works Project Administration (WPA) that was created in 1935. The WPA helped millions of Americans to find jobs during the period of Great Depression. For example‚ the WPA developed many significant programs in art‚ theater‚ music and writing in order to allow American artists and actors
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REVIEW OF RELATED LITERATURE The review of the literature for this study focuses on procedures used to identify teaching and learning styles and what effect a match between the two has on student learning outcomes and evaluation of instructors. The review focuses on a number of different instruments used to identify teaching and learning styles. The chapter begins with a definition of learning styles‚ teaching styles‚ and matching‚ followed by the findings of researchers using various
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