BUSINESS ADMINISTRATION LEVEL 2 - TECHNICAL CERTIFICATE Unit 2 – assignment 2 1. Understand how to make and receive calls 2.1 Describe the different features of telephone systems and how to use them.• Call holding- places a caller on hold so you can undergo another duty. This could be to find paperwork‚ find client/customer details‚ retrieve information from another member of staff or contact another colleague to divert the call along to. • Call waiting- lets you know when
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NT 1310 Unit 2. Assignment 1. Service Provider Types RBOCS (RBOC) is a term describing one of the U.S. regional telephone companies (or their successors) that were created as a result of the breakup of American Telephone and Telegraph Company (AT&T‚ known also as the Bell System or "Ma Bell") by a U.S. Federal Court consent decree on December 31‚ 1983. The seven original regional Bell operating companies were Ameritech‚ Bell Atlantic‚ BellSouth‚ NYNEX‚ Pacific Bell‚ Southwestern Bell
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There are two main theories applied to relationships‚ Social Exchange Theory and Equity Theory underpin commonly used behavioural therapies such as Cognitive Behavioural Therapy‚ Enhanced Cognitive Behavioural Therapy and Integrative Cognitive Behavioural Therapy. More recent studies in neuroscience and behaviour and the importance of language have led to the development of Relational Frame Theory and Acceptance and Commitment Therapy as an alternative approach. In this essay I will outline the
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current counselling and psychotherapy practice emerged from psychiatry and psychology. Use critical evaluation of theoretical evidence to support discussion points. 2‚ Analyse the similarities and differences between psychotherapy and counselling practices using evidence‚ aims and objectives relevant to practice and therapeutic need. Counselling and psychotherapy are very different areas of speciality than psychiatry or psychology. Yet it is from these two health practices that counselling and psychotherapy
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P1 - Describe the recruitment documentation used in a selected organisation. Recruitment is the process when an employer is looking to hire someone. I will be looking at TESCO as a business which I think is closely working on the H.R department. This is because many times in the year they recruit new employees as at some points in the year the store gets very busy and as of that they recruit new staff. So when the store is getting really busy and sales have been increasing They need to coordinate
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employees. Ergo they need to keep on top of recruitments to cut costs ‚increase profits and work effectively. So since its important to retain as well as recruit staff‚ its essential that they know they’re staff’s employability and personal skills. An employability skill like experience in a similar role and experience with a specific industry are very important to Drayton manor‚ because it can help save time when recruiting new staff. Since you need experience for a lot of the jobs in Drayton manor they
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regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title and the Unit and Assessment number. Name: Daniel Booth Please note that this Assessment document has 11 pages and is made up of 4 Parts. Part 1: Know the nutritional needs of children and young people 1. You have been asked to prepare nutritional
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Candidate Name: Haney Noor Haree Unit Title: Principles of supporting business events Unit: 5 1.1 Describe the range of support activities that may be required when organising a business event Business events take place for a number of different reasons. They range from business parties of celebration‚ to advertising events and company training days or annual network conference meetings. Whatever business event takes place with your organisation‚ it is important that you support the event as
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E1: Describe three different types of settings which provide care and education for children in your area. Bracebridge Infant and Nursery School: This is a statutory school set up and funded by the government. The governors within the school have a key role in managing the finances‚ recruitment and ensuring Bracebridge Infant and Nursery School provide a high level of education for all it ’s pupils. The school encourages academic‚ social and emotional development. Our Lady of Lincoln Catholic
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example‚ your assignment might be called Shawn_Edwards_Assignment2.doc When you are ready to submit it‚ click on the Dropbox and complete the steps below: •Click the link that says Submit an Assignment. •In the "Submit to Basket" menu‚ select Unit 2: Assignment •In the "Comments" field‚ include at least the title of your paper. •Click the Add Attachments button. •Follow the steps listed to attach your Word document. •To view your graded work‚ come back to the Dropbox or go to the Gradebook
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