of female and 19 percent of male executives in the world claimed to be feeling “stressed” at work. Having a leadership role increases the level of stress for these executives. Job responsibilities‚ performance pressure and decision making‚ as well as relationship building and dealing with conflicts are the most frequent demands contributing to a high level of stress for the senior executives. Leadership demands that take time away from the executives’ primary job responsibilities are another
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Question 2 Page 2 1.3 Explain the purpose of giving a positive image of self and own organisation Question 2 Page 2 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. [1.1] Feature How / when used 1. Last number redial A lot phones have this quick and easy function on the handset whereby you would pres a single button and it will automatically ring out to the last person you spoke to over the phone. 2.Answerphone
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information. The concept of activity based represents a fundamental change in management thinking and management accounting for control in response to modern world competition and the trading environment. ABC suggests that activities are the cause of cost which will lead to the production of goods and services which creates demand for activities which will finally lead to the “true” full cost of products and services which is a function of consumption of resources. Using ABC means that all the
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L3 HSC Technical Certificate unit worksheet Unit 301 - Principles of communication in adult social care settings The numbers in the bracket after each question relate to the assessment criteria in the standards 1. Identify the different reasons why people communicate (1.1.1) People communicate to create and keep relationship with others‚ to receive or give information and instruction‚ to show knowledge‚ feelings and emotions and to show they understand. 2. Explain how communication
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6.1 DESCRIBE THE ROLES AND RESPONSIBILITIES OF NATIONAL AND LOCAL GOVERNMENT FOR EDUCATION POLICY AND PRACTICE. NATIONALGOVERNMENT LOCAL GOVERNMENT Responsible for drawing up education policy e.g.: in setting the National Curriculum and Early Years Foundation Stage from which schools and nurseries operate Looking into new ways of developing the quality of services available to children under the five outcomes of Every Child Matters ‚ to develop the quality of service available to children
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it four: Principles of supporting change in a business environment Assessment You should use this file to complete your Assessment. · The first thing you need to do is save a copy of this document‚ either onto your computer or a disk · Then work through your Assessment‚ remembering to save your work regularly · When you’ve finished‚ print out a copy to keep for reference · Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure
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How my website meets the original requirements My client ‘Sports Fair’ wants a website so they can: o Sell goods online. o Enable them to have contact with people. o To browse the products that they are selling. o Feedback form to gather information from their own customers so they can create a mailing list through email. The website should also make use of house style based on the needs of my Client. I then designed my website in the form of my storyboard and then created
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The principles of infection Prevention and Control ICO1 1.1 My roles and responsibilities in relation to the prevention and control of infection are firstly to myself then my colleagues then my employer‚ to my clients and then to any visitors. Iam responsible for taking action to prevent the spread of infection in accordance withlegislation and local and organisational policies and procedures I also have a personalmoral responsibility as a member of a caring society in profession there
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Customer Service Unit 3 Communication in the customer service role Session 4 Understand how to meet the needs of a diverse range of customers © Creating Careers Limited‚ 2012. All rights reserved. Page 1 of 1 Communicating with people who have language/speech difficulties Try and ask short questions that only require short responses. Don’t raise your voice unless requested as most speech-impaired customers can hear and understand. If you don’t understand‚ ask the person to repeat what
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emotional attachment due having family and personal friends and is not work related. 1.2 Describe different working relationships in health and care settings. Some working relationships in health and social care settings may include befriending‚ counselling‚ providing advice to a service user as well as relationships with other members of staff. The Different working relationships in health and social care setting would come into 3 types e.g. policy making‚ administrative ‚ and the hands on staff‚
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