International Journal of Business and Social Science Vol. 3 No. 16 [Special Issue – August 2012] The Impact of Service Quality‚ Customer Satisfaction and Loyalty Programs on Customer’s Loyalty: Evidence from Banking Sector of Pakistan. Samraz Hafeez SZABIST Islamabad‚ Pakistan. Bakhtiar Muhammad Faculty Member SZABIST Islamabad‚ Pakistan Abstract Top organizations know that the road to success runs through their customers. Hence in today’s world‚ the companies who do not provide value to
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basic information but we know despite of our best effort mistakes will occasionally happen and we are confident that you will not consider them for granted. We feel proud presenting this project at UMT. Sincerely‚ RABIA Khan LUBNA Rashid ABDUL Wahid bhutta UMER bin abbas MAP OF MARKETING PLAN & STRATEGY: MARKETING MARKETING
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TECHNICAL REPORT ON STUDENT’S INDUSTRIAL WORK EXPERIENCE SCHEME (SIWES) ACQUIRED AT KASMO INDUSTRIES NIG. LTD. BEHIND IDI-BABA IBOKUN ROAD OKE-BAALE‚ OSOGBO‚ OSUN STATE. BY IBRAHEEM HABIB ABIODUN ICH/2010/0018 SUBMITTED TO: THE DEPARTMENT OF CHEMICAL SCIENCES‚ COLLEGE OF SCIENCE‚ ENGINEERING AND TECHNOLOGY‚ OSUN STATE UNIVERSITY OSOGBO. IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF BACHELOR OF SCIENCE (HONS) IN INDUSTRIAL CHEMISTRY. DEDICATION This report is dedicated
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Assignment # 1 Faculty: Current Affairs Teacher: Ali Mujahid Class ID: Topic: Islamophobia Student Name: Syed Fahad Ali Student ID: 54592 Submission Date : 25/09/2010 Islamophobia Reference website: http://en.wikipedia.org/wiki/Islamophobia Islamophobia (ie. Islam+phobia‚ "fear") is prejudice against‚ or an irrational fear of Islam or Muslims. The term seems to date back to the late 1980s‚ but came into common usage after the September 11‚ 2001 attacks in the United States to refer
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Acknowledgement First and foremost‚ I would like to express my gratitude to Allah SWT for His blessing in allowing me to complete my practical training report paper successfully and complete it on time. I also would like to thank my lecturer for this subject‚ Sir Fairuz Hidayat Merican and my supervisor‚ Madam Sharifah Shaneela for giving her guidance‚ cooperation‚ support and encouragement in helping me to complete this practical training report within the time frame. Without them‚ it is difficult
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Research report in partial fulfillment of the requirements for the degree of Online Master of Business Administration UNIVERSITI SAINS MALAYSIA 2010 ACKNOWLEDGEMENT First and foremost‚ I would like to thank my supervisor Dr Nabsiah Abdul Wahid for her relentless support‚ advice and guidance throughout the entire preparations of this dissertation. Not to forget my co-supervisor Dr Maliga Marimuthu for all the assistance and guidance provided all this while. I would like to express my gratitude
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MStrategic Audit Report Sigma Pharmaceutical Supervised by: Dr. Ashraf Sheta Prepared by: Wael Atef Taha ESLSCA 37 D Oct‚ 2012 Table of Content : Part I : Strategic posture 1. Organizational profile | | | 5 | 2. Vision | | | 6 | 3. Mission | | | 6 | 4. Organizational objectives | | | 7 | 5. Corporate governance | | | 8 | 6. CSR | | | 9 | 7. Core values | | | 10 | 8. Code of conduct | | | 10 | Part II : External
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اﻟﻌﺮﺑ ـ ـﻴﺔ The Beginner’s Guide to Arabic GUIDE TO STUDYING ARABIC WHY STUDY ARABIC HOW TO STUDY ARABIC WHERE TO STUDY ARABIC WHAT YOU NEED BEFORE YOU START THE ARABIC ALPHABET INTRODUCTION TO THE ALPHABET THE LETTERS THE VOWELS SOME BASIC VOCABULARY RESOURCES FOR LEARNING ARABIC ONLINE RECOMMENDED BOOKS OUR NEWSLETTERS 2 2 3 4 4 5 5 6 11 13 17 17 18 19 Guide to Studying Arabic Why Study Arabic Arabic is spoken as a mother tongue by between 250 and 400 million people across 25 countries
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CUSTOMER SATISFACTION‚ CUSTOMER LOYALTY & THE IMPACTS OF SERVICE QUALITY IN HOTEL SERVICE: THE CASE OF THREE STAR HOTELS IN DA NANG VIETNAM *** ABSTRACT Nowadays‚ “service quality” is mentioned a lot when hoteliers and marketers discuss about how to improve a hotel’s competition capabilities. Many researchers figure out that customer use five dimensions to judge service quality of a hotel – tangibles‚ reliability‚ responsiveness‚ assurance‚ empathy. The gap between expected and perceived service
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Asia-Pacific Journal of Management Research and Innovation http://abr.sagepub.com/ Green Branding and Eco-innovations for Evolving a Sustainable Green Marketing Strategy A.N. Sarkar Asia-Pacific Journal of Management Research and Innovation 2012 8: 39 DOI: 10.1177/2319510X1200800106 The online version of this article can be found at: /content/8/1/39 Published by: http://www.sagepublications.com On behalf of: Asia-Pacific Institute of Management Additional services and information
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