24th of March‚ we visited a small restaurant around the corner of Pham Ngoc Thach Street for the purpose of observing the quality and level of customer service this restaurant had. For the sake of adding in another couple of eyes and improving our information findings‚ we had a student who recently graduated in Hotel & Tourism Management and has customer service experience coming with us. After an hour or two‚ we had all of the information which we will use to evaluate their service on a piece
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from comparing through perceived performance in relation to his her exception”. Since customer satisfaction is an important goal of any marketing program it is necessary to establish factors which help satisfy the customers. * Quality * Fair price * Economic & Efficient * Efficient delivery * Serious consideration After sales service Meaning of customer Satisfaction Customer “He is not dependent o n us‚ we are depended on him. He is not an interruption of it
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TUBERCULOSIS CO INFECTION‚ DESSIE REFERRAL HOSPITAL & HEALTH CENTER‚ Getachew G/mariam‚ MSc‚ college of Dessie health sciences‚ Dessie‚ Fikre Enqusilasie ‚ PhD‚ school of public heath‚ Addis Ababa University‚ Addis Ababa‚ Ethiopia. Abstract Background: tuberculosis is the most serious opportunistic infection for people infected with HIV in developing countries. A majority of co infected cases are in sub Saharan Africa‚ where up to 80 percent of TB patients may be co-infected with
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“An admirable text does not define or exhaust its possibilities”. What possibilities do you see in Shakespeare’s Hamlet? Discuss your ideas with close reference to at least two scenes from Hamlet. Shakespeare’s texts have been re-visited‚ re-interpreted and re-invented to suit the context and preferences of an evolving audience‚ and it through this constant recreation it is evident that Hamlet “does not define or exhaust its possibilities”. Through the creation of a character who emulates a variety
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Circular Flow of Economic Activity (Four Sector Model) Introduction To analyze an economy as a whole economists developed different models. The significance of these economic models enable us to understand the economic activities more vividly. For this purpose an economy can be classified in to four major sector. Which includes households‚ firms‚ government and foreign sector or external sector. There is a simple model which constitute two sectors‚ that is households and firms. Its working can be
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The article "Group Mind" by Doris Lessing was about people wanting to be in groups. A group is several people with a common interest. Being in a group gives us a sense of belonging; people out there being just like us. Lessing says; "We tend to think the way the group does: may even joined the group to find "like minded" people" (Lessing 357). This is because if we see other people in the world that are like us‚ then we will feel more wanted. Lessing sets up an experiment to prove her point.
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Circular Flow of Income Model We start our study of macroeconomics Macroeconomics is a part of the subject that considers the economy as a whole. When we study macroeconomics we look at changes in economic growth; inflation; unemployment and our trade performance with other countries (i.e. the balance of payments). The scope of macroeconomics also includes an evaluation of the relative success or failure of government economic policies. by introducing the idea of the circular flow The circular
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Customer Intimacy When we talk about Apple comes to our mind all the technology and innovation that each year brings Apple to us they offers a wide variety of models and different styles in all of his presentation like macs‚ iPod or iPhone. What makes this brand apple so unique and innovative is the level of relationship between customer at the moment of buying because they are able not just to choose what they want they also personalize their product like the color‚ some details and they even
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Abstract The process of photosynthesis can be summarized as the photoautotroph consumption of carbon compounds as food and release of oxygen compounds as waste. The methods to measure the rate of photosynthesis are various. One method utilizes CO2 sensors to measure photoautotrophs CO2 intake under various luminescent environments. An elementary method utilizes H2O and NaHCO3 (Sodium Bicarbonate) for submersion of deoxygenized photoautotroph specimens to measure the release rate of oxygen compounds
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Free cash flow In corporate finance‚ free cash flow (FCF) is cash flow available for distribution among all the securities holders of an organization. They include equity holders‚ debt holders‚ preferred stock holders‚ convertible security holders‚ and so on. G. Bennett Stewart - the "economic model of value holds that share prices are determined by just two things: the cash to be generated over the lifetime of a business and the risk of the cash receipts”. GSB (1990)‚ “The Quest for Value”
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