Description: In August 1990 the president and executive vice president of Xerox are reviewing the progress made on its customer satisfaction program. The emphasis placed on the program‚ the success of the program to date‚ and the drive to achieve the corporate goals of customer satisfaction motivate this review. At Xerox customer satisfaction is the number one priority‚ ahead of return on assets (ROA) and market share. The case focuses on analyzing the strategic role of the customer satisfaction
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ABSTRACT The nineteenth century decision of Rylands v Fletcher epitomises the continuing struggle between two opposing viewpoints of liability for industrial enterprises: strict liability based on the internalization of external costs‚ and a more laissez-faire fault-based approach. Subsequent confusion about the true nature of Rylands v Fletcher is due to the fact that the decision in fact contains two rules‚ a narrow one based on nuisance liability between neighbouring landowners‚ and a wider
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Abstract for Design and Implementation of E-Voting System Aim: The project is aimed at providing a user-friendly online voting system. Introduction: Internet voting will allow the casting of electronic ballots from virtually any location around the world. If the network used is the Internet‚ this fact may be emphasized by using the term Internet voting instead. In day-to-day life the voting system used at present is the EBM (Electronic Ballet Marker) which has facilities
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to make our program more interesting and well usable. Bibliography http://www.physicsclassroom.com/class/1dkin/u1l6d.cfm#sol9 http://www.k3ntpascal08.blogspot.com/ www.google.com www.facebook.com Abstract a. Purpose This project aims to develop a software that can help simplify the solving process of Uniformly Accelerated Motion (UAM) word problems. It can sort out which type of UAM problem and what formula to use based on the inputs of the user
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Kandi Banks Alzheimer’s Disease Alzheimer’s disease is a progressive brain disease and is the most common form of dementia‚ a general term used for memory loss and the decline in intellectual and physical abilities. It most commonly is diagnosed in the elderly although there are cases of the disease occurring in people of middle age. There is no known single cause for Alzheimer’s although scientists believe that it occurs due to the chemical and structural changes in the brain which gradually
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Roberto Remigio Benigni‚ “Life is Beautiful‚” an Academy Award winning Italian actor‚ comedian‚ screenwriter and director of film‚ theatre and television. Movie release date was December 20‚ 1997. This movie speaks to the viewers through its comedic and yet tragic story line of the Holocaust. The main character‚ Guido Orefice‚ also played by Benigni‚ is a Jewish Italian book keeper living during the period of the Nazi takeover. Benigni approaches this horrifying event in the history with a different
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Killing Machines A drone is an unmanned aerial vehicle‚ an aircraft‚ without a human pilot on board. Its flight is controlled by a pilot on the ground or in another vehicle. These drones are used for remote sensing‚ commercial aerial surveillance‚ domestic policing‚ transport‚ scientific research‚ armed attacks‚ search and rescue‚ etc. The most controversial use‚ however‚ is armed attack. These drones are MQ-1 Predator UAV’s armed with Hellfire missiles. They were first used in 2001 from bases
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The current nursing shortage and high turnover rate among nurses is a great concern‚ not only for health care organizations but also for the general population. The increase in an older population‚ as the “Baby Boomers” approach retirement age will add to this shortage‚ leaving many to wonder who will take care of them in their golden years. Subsequently‚ many of these “Baby Boomers” are nurses themselves and will be retiring‚ adding to the shortage. The Current trend for recent nursing graduates
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The nursing shortage impacts the world in a prodigious way. The nursing shortage has an adverse impact on patient care‚ as well as on nurses. The causes of the nursing shortage are multi-faceted and there is no single measure that influences the declining issues. The most concerning issue of the nursing shortage is the decline in patient care‚ and positive outcome (Buchan‚ 2010). The research question in this study is the following: How does the nursing shortage affect quality of patient care
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nurse‚ I know that nursing is all about the compassion you show to patients. In order to be a good nurse‚ one has to understand both the physical and emotional needs of their patients. A good nurse allows their ethics to guide their nursing. My vision of nursing will not only encompass the care I give to patients‚ but also the care I provide for the community in which I live. Nursing is rooted in public service and the desire to help others. I hope that my philosophy of nursing will incorporate my
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