|trident universty international | |Communication and Problem Solving | |Case Assignment | |
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LEARNING OUTCOME 1 WE ARE ALWAYS LOOKING FOR SOLUTIONS PROBLEM – SOLVING TECHNIQUE UNDERSTANDING OBSERVATION IDEATION PROTOTYPING Understanding IDENTIFY • ISSUE HAS TO BE IDENTIFIED • ASK QUESTIONS TO KNOW BETTER : + is the issue really a problem ? + how does it help if the issue is solved? + is it worth the time & money to solve it? + is it be profitable? • Understanding is not restricted to only identifying the issue. • It can even be a technique for
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Verbal and problem solving There are two steps to solving math word problems: 1. Translate the wording into a numeric equation that combines smaller "expressions" 2. Solve the equation! Suggestions: * Read the problem entirely Get a feel for the whole problem * List information and the variables you identify Attach units of measure to the variables (gallons‚ miles‚ inches‚ etc.) * Define what answer you need‚ as well as its units of measure * Work in an organized manner Working
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Wednesday‚ March 27‚ 2013. INTRODUCTION: BACKGROUND AND PROBLEM STATEMENT * Opening should hook reader’s attention. * Establish credibility and make a strong impression. * Present and summarize the problem. * Provide the background information to understand the seriousness and scope of the problem. BODY: SOLUTIONS * Providing a solution is the main text of the proposal. * Address questions like: + What is your concept? + What is your specific plan? + How will your solution
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6.5 Step 1: Pick a friend or family member to be the character of your word problem. This friend or family member may do one of the following: * Drive a boat * Drive a jet ski Step 2: Select a current speed of the water in mph. Step 3: Select the number of hours (be reasonable please) that your friend or family member drove the boat or jets ski against the current speed you chose in step 2. Step 4: Select the number of hours that your friend or family member made the same trip
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and a problem. * A symptom is the effect caused by the problem while the problem is the reason causing the symptom. Problem is used with the intention of finding solution to it while symptom assists to recognize the problem. Would you classify excessive employee absenteeism as a symptom or a problem? Discuss. * I think absenteeism is a problem because it can be caused by some reasons. And those reasons are the symptom. For example‚ an employee is absent because he is sick. The problem is that
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people consider the computer to be a once in a lifetime invention. Almost everywhere one goes and looks‚ there is always a computer. They are found in basically every household in America. It is such a powerful device that it changes the way people run their lives. The question is‚ are computers all good or are there some downfalls to this incredible gadget? In order to answer this question‚ it is best for one to know the history‚ components‚ careers‚ and the dark side of computers. There is no simple
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Name: IST120 Midterm Study Guide True/False Indicate whether the statement is true or false. F 1. Today‚ the help desk is primarily considered a stepping stone to other professions. F 2. A support center typically has a smaller scope of responsibility than a help desk so it can provide more thorough service. F 3. It is standard practice on most help desks not to log easy-to-solve or common complaints. T 4. Monitoring is when a supervisor or team leader listens to a live or recorded
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PROBLEM SOLVING QUESTIONS (4 points per question) 1. Below are the 2007 and 2008 year-end balance sheets for Tran Enterprises: Assets: 2008 2007 Cash $ 200‚000 $ 170‚000 Accounts receivable 864‚000 700‚000 Inventories 2‚000‚000 1‚400‚000 Total current assets $3‚064‚000 $2‚270‚000 Net fixed assets 6‚000‚000 5‚600‚000 Total assets $9‚064‚000 $7‚870‚000 Liabilities and equity: Accounts payable $1‚400‚000 $1‚090‚000 Notes payable 1‚600‚000 1‚800‚000 Total current liabilities
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customers because without them there wouldn’t be a company. We have to work together with the best there is to make sure that we keep every customer we have and provide them with excellent service. A customer is more likely to spread news about bad service than good service. We always want the customer to spread good things so we have to make sure that if something bad does happen then we have to do whatever is in our power to fix the problem and make things right for everyone. A help desk worker needs
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