The case ‘Qantas Airlines: Twitter nosedive’ talks about troubles that the airline faced in the past years. Recently the company made a social media faux pas announcing a twitter contest omitting the bad situation the company is in at the moment. For the dissatisfied customers it was a great opportunity to express their opinion in public. The unsuccessful contest brought a lot of attention‚ but not in the way Qantas would wish for. The negative opinion was spread and so the public image of the company
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Case Study on Qantas Airways Limited / Qantas Group (‘QIL’) The principal activities of the Qantas Group are the operation of international and domestic air transportation services‚ the provision of freight services and the operation of a Frequent Flyer loyalty program. Key Business Drivers 1. Brand value and dominant share in the domestic market. 2. Product and Service innovation. 3. Consistent high load factor. 4. Strong multi –brand strategy and service offering (i.e. Operating both
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Main Report The airline is facing a tremendous problem from the unions with regard to certain demands with are mainly to pay higher wages and better working hours. On the other hand‚ Qantas wants to make changes and also wants the pilots to do the required transit checks rather than the licensed engineers. Qantas believes that it can and would be able to become more competitive and efficient at an international level but has emphasized regarding the cost of maintenance and repair which prevents it
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Good morning and welcome today as head of finance and accounting I will be presenting to you the three most important financial documents that need to be completed by the end of each financial year. My department finance and accounting runs through an analysis to see whether or not we have achieved goals planned or we need to re- assess the company’s performance. I will be addressing all departments now as a whole and individually after‚ where we can discuss any further questions. Revenue/profit
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throughout this report. Costco is a company with an inspiring story. They have revolutionized the shopping experience at its maximum‚ breaking the rules of grocery shopping experience. In addition‚ Costco Wholesales have a novel business concept compare to its major competitors‚ building millions of loyal customers and expanding across the world every year. The followings are the main reasons why I chose to analyze this company: * Costco’s business strategy is fascinating compared to other
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Competencies (by Yong) Based upon an independent study by Grant Samuel & Associates‚ Qantas is one of the most suc-cessful airlines in the world with solid long term growth potential (Qantas Airways Limited 2007). Qantas is one of the best performing airlines in the world with a number of very attractive core competencies as follows. Qantas’s Core Competencies Deccan’s Benefit if Merged with Qantas Strong brand: Qantas is a globally recognized brand that enjoys excellent brand equity and outstanding
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Technology- eliminating the need for Oantas staff to be available to interface the customer Waste Minimisation- deliver the lowest production cost Differentiation of Product/service the most comprehensive domestic and international coverage Qantas includes comfort based features such as skybeds‚ special menus‚ lounges‚ online check Interdependence with Other Key Business Functions Human resources- Training and development + Recruitment of staff Finance - monitors‚ records‚ and analyses
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and providing Qantas members through a better deal is at the heart of everything Qantas perform. Qantas Credit Union helps sustain your local community and charities‚ as well as how Qantas part to minimise impact on the environment such as Community support‚ Environment‚ Customer Owned Banking Code of Practice and Workplace Giving Program. Community and Charity Support Qantas aim has always been to support local Australian charities‚ ones where Qantas can have a primary impact and
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Current Ratio Interpretation From the calculation of the current ratio it is evident that the company’s current ratio for the year 2010 is 1.30:1 ‚2011 is 1.80:1‚ 2012 is 1.54:1 and 2013 is a 1‚53:1‚ that is company’s current assets in year 2013 was Rs. 1.53 for every 1Re of current liability‚ while in the year 2012 the current asset was Rs 1.54 Re of its current liability‚ while in the year 2011 the current assets was Rs 1.80 Re of its current liability‚ and while in the year 2010 the
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INTRODUCTION AND HISTORY PJ McGinnis‚ Sir Wilmot‚ Hudson Fysh‚ Sir Fergus McMaster and W Arthur Baird initiated Qantas. Story of Qantas started in March 1919‚ when an antecedent Australian Flying Corps officers W Hudson Fysh and Paul McGinnis perceived an offer of a £10‚000 ($20‚000) prize proposed for acceptance by the Federal Government for the first Australians to fly in a period of 30 days from England to Australia. Fergus McMaster who was a wealthy ranch owner and McGinnis struck up
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