obr3588x_ch07_212-246 10/5/04 11:17 AM Page 215 EQA Chapter 7 / Electronic Business Systems ● 215 R EAL WORLD CASE 1 H Hilton Hotels Corporation: D ata-Driven Hospitality ilton Hotels Corporation has learned that customers are more satisfied when they have a problem and the hotel staff takes care of it than if the stay goes flawlessly. Giving hotel staff the information to make critical recoveries is the reason Hilton‚ during one of the industry’s worst downturns in decades‚
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inventory holding costs. Therefore‚ quantitative and qualitative analysis needs to be done to check the feasibility of having a common National Distribution Centre (NDC) or combining the demand of certain regions or products to have an optimized solution to minimize the total cost by trading off the increased distribution cost and warehouse cost with reduced inventory holding cost Calculating the annual inventory and distribution cost of the current distribution system: In the current system
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The Beaches of Panama City The beaches of Panama City is very nice‚ but overly crowded. The sand inhabited beach‚ relaxation in the sun‚ and fun times. Ah‚ you’ve arrived to one of your favorite places on Earth‚ the beach‚ the magnificent place that God created for relaxation and fun. The beautiful ocean right in front of you. The sand in between your toes‚ and the blissful sounds of the waves splashing against the shore line. You look around to see the yellow beam of sun shining down on you creating
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GR HOTELS INC Preliminary Report To: Andrew Mayd‚ CEO From: Chris Mell‚ CMA Subject: Analysis to increase occupancy rate Date: January 15th ‚ 2008 Introduction. The report was prepared for GR Hotels Board of Directors review. It examines current opportunities to increase profitability. Several options were examined and the most plausible solution proposed – Upgrade to upscale both hotels. This measure will increase long term profits and improve position in the
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CASE STUDY THE WESTIN HOTEL Westin Hotels & Resorts is one of the most recognizable and highly-regarded brands in the leisure and hospitality industry‚ and features more than 120 hotels worldwide in a rapidly growing portfolio. The brand is owned and operated by Starwood Hotels & Resorts in addition to Westin; Starwood brands include St. Regis‚ The Luxury Collection‚ W Hotels‚ Le Meridian‚ Sheraton and Four Points by Sheraton‚ accounting for approximately 230‚000 rooms in 82
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new strategy to boost the company’s growth. The management team thinks that it is the right time to establish Rosewood as a corporate brand. A known corporate brand name will encourage hotel guests to stay at some of other Rosewood hotels. Rosewood wants to compete with the corporate and individual branded luxury hotels. As indivudual branded company‚ is is hard to compete with the corporate brands that benefit from cross-property usage. Their current strategy limits their market and objectives. They
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In this fast paced growing of technology and the intense level of people around the globe are using the internet‚ the social network has become an important part of everyone’s life. Since then‚ the movement of social network such as: Facebook‚ Twitter‚ Youtube etc. are fascinating and the entire modern business world seems in its rush. For that reason‚ I strongly encourage to take our business to the social network is necessary. According to CNN .com‚ the Facebook exceeded one billion active users
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Marketing Department of the Terminus Hotel forecasted an average occupation level of 40% during 2009. In November 2008‚ the department received two offers from regular customers‚ the first at a rate of €90 for 10 rooms per day‚ and the second at a rate of €95 for 5 rooms per day. Both offers were rejected. Based on the numbers‚ it appears that the accounting department rejected both offers because the rate fell short of the total cost per room per day for the hotel. Assuming an occupancy rate of 40%
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Field Research Paper For this research paper‚ I chose to use the City of Miami Beach budget as an example. The annual Citywide Work Plan and budget serve as guides for how the City plans to address community priorities in each fiscal year. The Citywide work plan contains initiatives to support the Key Intended Outcomes (KIOs) in the City’s Strategic Plan. The Work Plan initiatives are updated annually based on the latest survey results‚ socioeconomic trends‚ and department workload and performance
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------------------------------------------------- Property Operations To keep their hotels running smoothly‚ Hilton Supply Management teams up with suppliers offering products and services related to a property’s infrastructure. Specific areas include maintenance‚ repair and operating supplies (MRO)‚ administrative office equipment‚ laundry/dishwashing equipment and chemicals‚ printing and promotional items‚ pest control services‚ office equipment and supplies‚ hotel utilities‚ and other related products and services.
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