Unit 51 Outcome 4 Question 3 Describe the potential tension between maintaining an individual’s confidentiality and disclosing concerns. • Where abuse of a child or young person is suspected All settings should have a designated person to deal with child protection issues. If you have concerns that a child is being abused it is our job to disclose this information to the designated/manager of the setting unless you think by disclosing the information will put the child/young person in further
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Achieving Beneficial Backwash 1 TEST THE ABILITIES WHOSE DEVELOPMENT YOU WANT TO ENCOURAGE For example‚ if you want to encourage oral ability‚ then test oral ability. This is very obvious‚ a straightforward matter of content validity‚ yet it is surprising how often it is not done. There is a tendency to test what it is easiest to test rather than what it is most important to test. Reasons advanced for not testing particular abilities may take many forms. It is often said‚ for instance
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Achieving Social Progress: Race‚ Racial Solidarity‚ and Racial Integration Since the days of reconstruction‚ the debate over how African-Americans could best obtain equality in the United States has raged on from generation to generation. Blacks have been subjected to racial inequalities in America before America even really existed. And even when blacks were finally "free" after the Civil War‚ social injustices continued throughout American history‚ and still exist today. There have been
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Introducing the EFQM Excellence Model 2010 Introduction Agenda for Today Why change the Model? Drivers of change The Core Team The Process Introduction the EFQM Excellence Model 2010 Fundamental Concepts of Excellence Criteria and Criterion Parts RADAR and Scoring Implementing the EFQM Excellence Model 2010 EFQM Excellence Award 2010 Assessor Training Implementation Guides Self-Assessment Ongoing Review and Update Process Drivers of Change Key Drivers of Change Feedback
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Maintaining A Healthy Body There are a wide range of factors that affect the health of the body. The nutrition of the body is one. The Government recommends that all healthy individuals’ diet should contain plenty of starchy foods such as rice and pasta. Plenty of fruit and vegetables‚ at least 5 portions a day. Moderate amounts of protein-rich foods such as meat and fish. Moderate amounts of milk and dairy. Little saturated fatty foods‚ such as salt and sugar (1). Another factor that works
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The Shingo Prize for operational excellence: rewarding world-class practices Satya S. Chakravorty* Department of Management and Entrepreneurship Michael J. Coles College of Business Kennesaw State University 1000 Chastain Road Kennesaw‚ GA 30144–5591‚ USA Fax: 770.423.6606 E-mail: schakrav@kennesaw.edu *Corresponding author J. Brian Atwater Department of Business Administration Jon M. Huntsman School of Business Utah State University 3510 Old Main Hill Logan‚ UT 84322–3510‚ USA Fax:
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a Customer Service Excellence Lens Sian Thomas. B.A. (Hons) Business and Management‚ Customer Service Excellence module‚ Level 6 Keywords: Customer Service Excellence‚ Culture‚ Understanding‚ Impact | Introduction The purpose of this research is to evaluate the importance of understanding culture in order to deliver customer service excellence from both an organisational perspective and the perspective of the customer. This paper will apply customer service excellence theory to a number
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eating between meals as this will make us feel a full stomach that will tend for us to skip the next meal. The foods we eat in between meals are usually unhealthy like junk foods and the like which are not good for our kidney and liver. 4) Maintaining normal weight. It is important to maintain a normal body weight as it is easier for the lower body part and so as not to give our legs more pressure in carrying the whole body. 5) Not smoking cigarettes. Cigarette smoking is unhealthy and would
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Americans‚ Hispanic Americans‚ and women‚ do not have the same amount of opportunities and benefits as white males typically have (Patterson‚ 2013 pg. 148). Through affirmative action programs enacted by Congress‚ small steps have been made toward achieving the equality America has been lacking for a majority of its history. According to Patterson‚ affirmative action “...refers to deliberate efforts to provide
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1. What are the pros and cons to BMW’s selective target marketing? What has the firm done well over the years and where could it improve? When I see someone riding in a BMW‚ I know that they must be making good money. The stereotype for people who drive BMW’s is that they are rich‚ and these are the people that the people over at BMW target. The pros to targeting the higher income population is that they will be targeting people who are more likely to purchase their product. Since BMW is
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