Reflection Paper‚ Listening Skills Davenport University MGMT535 4/7/2013 When it really comes down to listening‚ individuals are so self-absorbed that they fail to effectively listen to what others have to say. Listening is not just being able to hear what was said‚ it also involves the ability to understand the information being presented by the person communicating known as the speaker. Listening can be broken down into visualizing and feeling what the other person is experiencing when
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Barriers to listening A pointed out earlier‚ listening is not easy and there are a number of obstacles that stand in the way of effective listening‚ both within outside the workplace. These barriers may be categorized as follows. 1. Physiological Barriers: - some people may have genuine hearing problems or deficiencies that prevent them from listening properly. Once detected‚ date and generally be treated. Some people may have difficulties in processing information‚ or memory related problem
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Center for Teaching and Learning Stanford University‚ Stanford CA Characteristics of Effective Listening Ineffective Effective Non-Verbal Behavior Listener looks bored‚ uninterested‚ or judgmental; avoids eye contact; displays distracting mannerisms (doodles‚ plays with a paper clip‚ etc.) Listener maintains positive posture; avoids distracting mannerisms; keeps attention focused on speaker; maintains eye contact; nods and smiles when appropriate Focus of Attention Listener shifts focus of attention
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Reflective Listening Skills Answers Why is reflective listening important to your work as a parenting practitioner? Describe what your inner attitude needs to be in order to listen helpfully. Reflective listening is a two-fold process which involves: 1. Really hearing and understanding what the other person is saying through words and body language‚ and 2. Reflecting feelings and thoughts you heard through your own words‚ tone-of-voice‚ body posture and gesture so that the other
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Listening is key to all effective communication‚ without the ability to listen effectively messages are easily misunderstood communication breaks down and the sender of the message can easily become frustrated or irritated. Listening is so important that many top employers provide listening skills training for their employees. This is not surprising when you consider that good listening skills can lead to better customer satisfaction‚ greater productivity with fewer mistakes‚ increased sharing of
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“Fierce Conversations”‚ “Mindful Listening”‚ “I Hear You‚ and I Have a Different Perspective”‚ “Communicating Closeness: Intimacy‚ Affection‚ and Social Support”‚ and “What Are the Functions of Nonverbal Communication?” Each of these articles describes how healthy personal relationships are a result of positive communication and are an essential part of our lives. Positive communication is more than just the spoken words. It encompasses fierce conversations‚ mindful listening‚ conflict management and nonverbal
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My listening effectiveness In order to have effective listening a communicator must go beyond the mechanical process of hearing to truly understand what is being said. There is more to the process than reacting “automatically and routinely without much mental investment” (Adler‚ Rosenfeld‚ & Proctor‚ 2010). To truly have effective listening‚ a communicator must give “careful and thoughtful attention and responses to the messages we receive” (Adler‚ Rosenfeld‚ & Proctor‚ 2010). (Good definition/explanation
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Active Listening Comm 200 Interpersonal Communication Instructor: Catherin Marciniak Diana Summers 20SEP14 Listening requires focus and attention‚ and failure to listen is one of the key causes of miscommunication (Sole‚ K. (Chapter 2‚ 2011).Making connections: Understanding interpersonal communication. San Diego‚ CA: Bridgepoint Education‚ Inc). I think at some point in time everyone has been guilty of believing that they knew someone better than they actually did. When we assume we know
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Active Listening; Effective Listening Skills Growing up our parents always taught us‚ treat the way you would like to be treated. Well‚ the same goes for listening; we should listen to others the way we would want to be listened to. Proper listening skills are a very valuable asset to have. People who work in an organization tend to spend most of their time in some form of the communication process. Effective communication is an essential component of organizational success whether it is at
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communication skills. Active listening is one of the fundamental skills in patient-centered care. It is an interactive process to facilitate the understanding and be understood (Adler & Rodman 2009). Active listening requires the suspension of the nurse’s other thoughts and a shift in focus to the content of the patient’s message. Five essential tasks are required; this essay will discuss each of these categories. Attending Attending is the primary element in active listening. Nurses have to draw attention
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