failure.’ Explain what is ‘active listening’ and how can one become a more effective listener? How does ‘good listening’ benefit a staff member? Illustrate with the help of suitable examples. (20 marks) Active listening is a person’s willingness and ability to hear and understand. It is a state of mind that involves paying and attention to the speakers‚ avoiding premature judgement and reflects understands‚ is able to clarify information‚ summarise and share it. An active listening is a gift to be developed
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ABC Level 3 Certificate in counselling skills Assignment 8 ‘Definitions of Counselling skills’ Unit 3‚ Criterion 1.3 The skills used in counselling‚ vary from model to model‚ here are definitions of the skills used in person centred counselling‚ Attentiveness and rapport building Being attentive means giving all of your physical attention to another person so that you are fully present for them. This will help you to notice what the client is NOT saying‚ by noticing their body language
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How do I make use of counselling skills and knowledge in helping interactions and/or helping work? In this essay I will outline how I make use of counselling skills and knowledge gained by looking at them individually and providing examples of how they have been used working with families and in my personal life. This will be formally and informally and will include skills practice from this course. I will look at the effects the helping have on me and how I deal with them. Carl Rogers developed
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collect and convey information‚ to make decisions and to promote interpersonal unity. Every one of those jobs is carried out through communication. Effective managers are able to use a wide variety of media and strategies to communicate. Speaking and listening are the communication skills we use most (Nanayakkara‚ 1996). In oral presentations‚ the audience comprises individual listeners and also to address people effectively‚ the presenter needs to know the requirements of the audience and it is a must
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Organizational Counseling Counseling is the service offered to the individual who is under going a problem and needs professional help to overcome it. The problem keeps him disturbed high strung and under tension and unless solved his development is hampered or stunted. Counseling therefore is a more specialized service requiring training in personality development and handling exceptional groups of individuals. Meaning of counseling Complex processes such as counseling are always difficult
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variety of communication activities such as listening‚ speaking‚ questioning‚ gathering and participating in small work groups. The listening skill is one of the most important aspects of communication process. It helps to understand and read the other person’s message. Effective listening skills create positive workplace relationships which influence our opinions and responsiveness to one another. There is a big difference between hearing and listening. Hearing is a physical ability that the ears
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To have good ethical practice within counselling it is important that there are boundaries and contracts in place that are agreed to and understood by both the counsellor and the client. At the start of each new counselling session it is important that a contract is set out between the client and counsellor. The BACP states ’good practice involves clarfiying and agreeing to the rights and responsibilities of both the counsellor and the client at appropriate points in their working relationship’
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DQ #8 After taking the survey on listening‚ I learned that I have a number of factors that make me a good listener‚ however‚ there are a couple areas that I could improve upon. My survey was composed of a few 5’s‚ mainly‚ 4’s‚ a 3 and a 2. With the areas that I rated myself a 5 in came from listening skills that I have actively tried to improve over the years. I learned from the survey that I could give more advice and learn to enjoy silence. This is going to take effort for me because I only
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References: Australian College of Applied Psychology ( 2013 ). CHCCSL504A Counselling Theories (V33201111). Sydney‚ Australia: Author.
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Unit K/601/7629 Professional Organisational Issues in Counselling 1.1 Define what is meant by the term counselling Counseling is a therapeutic relationship with a trained professional to help you understand the underlying causes of your problems and help you to find different ways of coping with and dealing with your difficulties. 1.2 Explain their own philosophical approach to counselling “Counselling is a multi-dimensional process to aid the well-being of an individual‚ using techniques
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