International Journal of Academic Research in Business and Social Sciences October 2011‚ Vol. 1‚ No. 3 ISSN: 2222-6990 Measuring Customer Satisfaction with Service Quality Using American Customer Satisfaction Model (ACSI Model) Biljana Angelova Full Professor at Ss Cyril and Methodius University‚ Economic Institute‚ Prolet nr 1‚ SkopjeMacedonia; E-mail: angelova@ek-inst.ukim.edu.mk ; Mob: ++389 70 234 360 Jusuf Zekiri Assistant Professor at South East European University‚ Business and Economics
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Adidas roped in the image of Missy Elliot to its brand in 2002 to cater to the new market segment of 12-24 that needed a cool theme to go with the product rather than the utility of the product. Adidas being in the apparel business made more sense if they combined their product with style and fashion and Missy Elliot was the Hip-Hop goddess of the time which had a strong influence on urban style and fashion. Adidas was successful in connecting footwear to style‚ style to music‚ music to a diva and
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Context Our Customer — adidas — is one of the most well-known sports goods manufacturers for amateur and professional athletes worldwide. They produce sports equipment and clothes as well as explore highly innovative business spheres‚ such as development of smart devices. One of their products from this range is adidas miCoach‚ an innovative hardware device for tracking fitness activity complemented by software solutions to work together with the gadget. Adidas miCoach is a product range that
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Customer Expectations 6 Marketing Mix 6 Product 6 Price 6 Place 6 Promotion 7 Ethical Policies and the Corporate Social Responsibility 7 Conclusion and Recommendations 7 References 8 Abstract Adidas is among the renowned producer‚ dealer and the retailer of highest quality sports products. Adidas is a brand which is not only famous around the world because of its fashionable and stylish sports products but also for several soccer teams‚ players and tournaments. In the past‚ the company uses
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2011 Annual Report Analysis for Adidas Prepared for Professor Tabor Prepared by Jena Howell 2011 Annual Report Analysis for Adidas Prepared for Professor Tabor Prepared by Jena Howell Table of Contents Introduction 2 Annual Report Analysis of Adidas 2 Auditors 2 Subsequent Events 3 Trends in Total Assets and Total Liabilities 3 Three Largest Assets and Liabilities for Recent Year 4 Stock Options 4 Income Statement 4 Net Income 5 Comprehensive Income 5 Direct
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Adidas.The Adidas strives to be the global leader in the sports goods industry with brands build on a passion for sports and sporting lifestyle‚ it sells products in virtually every country around the world. For more than 80 years‚ the Adidas has been part of the world of sports on every level‚ delivering state-of-the-art sports footwear‚ apparel and accessories. Adidas strategy is: continuously strengthen brands and products to improve competitive position and financial performance. Adidas brands
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only become a great entertainment‚ occupation and lifestyle‚ but also a solid business as well. Adidas Corporation is one of the famous marketers of sports apparel and athletic shoes among others. The founder of Adidas‚ Adi Dassler through his own marketing strategy which rests on a favourable brand image‚ has evolved into a large multinational enterprise. In order to keep with the brand image‚ Adidas came out with the distinctive logo and its advertising logo‚ “Impossible is Nothing” and being successful
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POLITICAL FACTORS: Political stability is an important factor in any country for Adidas. Political and regulatory risks include potential losses from expropriation‚ nationalization‚ civil unrest‚ terrorism and significant changes to trade policies . In particular the Adidas Group faces risks arising from sudden increase of import restrictions‚ charges in the taxation system of a country‚ minimum wage policy‚ import tariffs and duties that could compromise the free flow of goods. ECONOMIC FACTORS:
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well as bottom lines improvement‚ adidas presents an ample opportunity to understand the application of service innovation and SDL in order fulfilment and outbound logistics at one of the most successful e-Commerce sporting goods companies in the world. Second‚ adidas strategy places emphasis on the innovation‚ customer orientation as well as excellent experiences‚ which is strictly in alignment with the SDL perspective. As the mind set “creating the new”‚ adidas is at the period of creation and inspiration
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Int. J. Emerg. Sci.‚ 2(1)‚ 134-148‚ March 2012 ISSN: 2222-4254 © IJES CRM Performance Measurement Process Reza Allahyari Soeini‚ Behzad Jafari‚ Mohammadreza Abdollahzadeh NOORETOUBA Virtual University‚ Tehran‚ Iran‚ NOORETOUBA Virtual University‚ ICT research center of IS‚ Iran‚ NOORETOUBA Virtual University‚ Tehran‚ Iran‚ jafaribehzad@aol.com Abstract. Customer Relationship Management (CRM) has become one of the tools to make competitive advantage in various businesses by the advantages
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