Describe correct and polite behavior (etiquette) in all settings that deal with customers. 1. Keep smiling It’s important to remain polite and professional no matter how aggressive a customer gets. Keeping a smile on your face will help keep your attitude neutral and polite if you’re dealing with the customer in person and make your voice sound pleasant over the phone. Also while you smile keep your ear and mind on the issue stated. 2. Let the customers talk. Ask leading questions to allow
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Title: Make a Wish Foundation Speaker: Ellie Specific Purpose: To inform the audience about what the Make-A-Wish foundation does for children with life-altering conditions. Thesis Statement: The Make-A-Wish Foundation’s mission reflects the life-changing impact that a Make-A-Wish experience has on children‚ families‚ and entire communities. Introduction . I. Attention-getter: “A wish granted has a deep‚ life-affirming impact on the wish child and family‚ creating the hope‚ strength
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Athletes work hard and try managing their time with practicing and schoolwork. They have a lot of pressure to be independent and find a job. Athletes have school and sport practice so it is hard for them to find a job that compatible with school and practice. Athletes are not being paid by people money or tax; in fact‚ the revenue they make‚ they get from it. If the athlete making millions and all the revenue goes to the university that is not fair‚ because the athlete worked too hard to earn
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What Makes People Have Certain Stereotypes of Boston? Introduction When you think about Boston or Massachusetts‚ what things come to your mind? It can be great universities such as Harvard‚ MIT‚ that it is the best business city in the world. There is no arguing with it because these are definitely true. Then‚ have you ever heard about the strange accent‚ bad driving habits and the extremely high taxes of Boston or Massachusetts? These things are very well-known as stereotypes in these places.
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MAKE OR BUY Management decision should be based on careful consideration of all the factors‚ including implication as regard to tax liability. Keeping view various tax implications that are relevant while taking some specific management decision under different provision of Income tax Act have dealt with: Make or Buy: One of the vital investment subject to the influence of tax factor is “Make or buy decision”. Most of the companies have to decide sometimes or the other whether they should buy a
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The SM Superstore You have just been hired as a consultant by Sue Model of Sue’s Markets. Although Sue has been in the grocery business for many years with a large chain of small stores‚ she just recently opened the first of a new type of store called The SM Superstore. The idea behind this new concept is to provide a huge store with numerous types of brands available and fast‚ friendly service. This first store is being used to test the layout and operating procedures for a large chain of superstores
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increasing and the market share is whether a business unit has a larger or smaller share than its competitors. The combination of market share and business growth rate have provides four categories to determine the SBUs within a corporate portfolio. The four categories of BCG are stars‚ question marks‚ cash cows and dogs. STARS. The stars have a large market share in the rapidly growing industry and it is important because it has an additional growth potential and profits should be reinvested for future
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5 Crucial Strategies for Doubling Revenue Five Crucial Strategies for Doubling Revenue In preparing for our Sales and Marketing executive wokshop and visiting with world’s top sales and marketing thought leader- Neil Rackham‚ several actionable ideas have emerged which you can act on immediately 1) Salespeople must become value creators Too many salespeople are “talking brochures”‚ trying to show customers how their products or services are better than competitors. This is traditional
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their pros and cons. It also is an attempt to ascertain whether MNCs really have the need for them. We start with the definition of expatriates and why they are needed. Furthermore‚ we have described as to why MNCs use expatriates for their international assignments in spite of the exorbitant costs involved. The advantages and disadvantages of expatriation and repatriation in today’s global world have also been pinpointed. We have also discussed whether MNCs should continue using expatriates in their
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ANALYSIS OF KENYA’S GOVERNMENT REVENUE From the analysis Taxes seem to be the major source of revenue to the government since in the year 2006/7 it accounted for 93.16% of the total revenue‚ in the year 2007/8 it accounted for 94.91% of total revenue and in the year 2008/9 it amounted 94.71%. This is a good sign since the tax revenue/total government revenue is ideally required to be above 50%. The following classes of taxes were the major sources of revenue for the government: • Taxes on income
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