The Maldives National University Faculty of Hospitality and Tourism Studies Front Desk Operations Certificate III in Front Office Operations Front Office Department – January 2012 Table of Contents Chapter 1 Introduction Page 02 Chapter 2 Organization structure Page 05 Chapter 3 Classification of hotels Page 11 Chapter 4 Reception Page 18 Chapter 5 Registration Page 20 Chapter 6 Handling customer complaints Page 25 Chapter 7 Telephone
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I and His Codification of Roman Law Justinain I‚ whose full name was Flavius Justinianus in Latin‚ was the Byzantine Emperor from 527 to 565. He is commonly known as Justinian the Great‚ who had spent all his reign restoring the greatness of the Byzantine Empire and trying to reconquer the western half of the Roman Empire. His achievements could be seen in the Roman law‚ the administrative system of the Empire‚ religion‚ literature‚ architecture and some other fields‚ enough to prove his great influence
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and two websites (www.house.gov ‚ and www.senate.gov). The first video is titled "the Bicameral Congress: crash course in government and politics #2". It shows the original content creator to be PBS digital studios‚ even though it was uploaded to youtube.com by "Crash Course". The narrator states hi name is Craig‚ with no mention of his last name. He begins his video by stating that the Congress was established by the United States Constitution in Article 1‚ section 1. Because it is explicitly
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Duty of Care: GELERAL Week 2::Seminar 2 This concept is based on three proof of elements‚ its ingredients are – A legal Duty of D towards the C to exercise care in such conduct of D as falls within the scope of the duty‚ Breach of that Duty means failure to come up to the standard required by law & Consequential damage to C which can be attributed to D’s conduct. Duty of Care General: Duty is the primary control device which allows the courts to keep liability for negligence within what
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DUTIES OF DIRECTORS Directors of a company normally have exclusive power to manage the company’s business and exercise its powers. At common law‚ the duties were owed to the company‚ to employees‚ to individual shareholders and creditors. 1.0 Duties of Directors to the company It is convenient to categorise the duties of directors into fiduciary duties which arise because they are quasi-trustees of the assets of the company. The word ‘fiduciary’ refers to trust and confidence. ‘A fiduciary is
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The Protestant Reformation was mainly a religious event‚ even though there were a number of economic and political factors which helped it spread. The main cause of the Reformation came from the ideas of Martin Luther about much needed reforms in the Church. The main cause of the Protestant Reformation was not an economic one. Political effects on the Reformation came mainly from ruler’s support. This helped ideas spread to the people because they would simply listen to their Ruler for the most
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Powers of the President A common question today amongst the citizens of the United States regarding the president‚ especially today’s president‚ Barack Obama‚ is whether or not the President has too much power. A question even asked in one of the video which garners different opinions with many‚ including myself‚ typically saying that the President’s power may seem a bit excessive. However‚ is it necessary that the President have that much power and how exactly does he acquire all that power
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little prince was still sitting in front of the tent and waiting for someone. The alchemist went down to his tent‚ and the little prince looked around and found nothing else in the tent except a row of books and a small stove for cooking. "Sit down. We can have something to drink and eat the fox." "Said the alchemist. “I came from Asteroid-B612‚I don’t eat foxes. He’s my partner." "Said the little prince. "Why do you want to see me? "Asked the little prince. "The wind told me you would come
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❖ S 9: “Officer” includes directors‚ secretaries‚ receivers‚ administrators‚ liquidators‚ administrating trustees. ❖ S 9: “Director” includes shadow & de facto directors. enforcement of directors’ duties enforcement of statutory duties Civil penalties Who may apply for a Declaration or Order? ❖ S 1317J(1): ASIC may apply for a declaration of contravention‚ a pecuniary penalty order or a compensation order. ❖ S 1317J(2): The company may apply for a compensation order. ❖
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Gender parity and equal representation in both houses of Congress is still a vexing issue that dates back to the founding of the Republic. Even with the ratification of the 20th amendment in 1920; women are still disproportionately represented in Congress. The vast majority of seats in state legislatures‚ governorships‚ mayoral offices‚ and of course Congress are held by men. Fox and Lawless stated that women fare just as well as men in fundraising and vote totals. But despite this supposed lack
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