IMPLEMENTING RELATIONSHIP MARKETING: THE ROLE OF INTERNAL AND EXTERNAL CUSTOMER ORIENTATION by T.F.J. Steyn*‚ S.M. Ellis** and F.A.A. Musika* *WorkWell: Research Unit for People‚ Policy & Performance School of Entrepreneurship‚ Marketing and Tourism Management Potchefstroom Campus North West University[1] **Statistical Consultation Service Potchefstroom Campus North West University Paper presented at the European Institute for Advances Studies in Management (EIASM) Workshop on
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the criticism of the definition of marketing adopted by the American Marketing Association (AMA) in 2004 and the proposition of an alternative definition offered by Grönroos (2006). Since 1948‚ the AMA has been responsible for an official definition of marketing used in books‚ by marketers and in university teaching in the USA. Theirs has historically been perceived as the definition which best represents the discipline (Ferrel & Lucas 1987). The first official definition was adopted in 1935
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LIDE Learning Center‚ Inc. 6539 Isabel‚ Leyte Synthesis of Aspirin An Investigatory Project Presented to: Edmundo A. Quiñones Chemistry Teacher In Partial Fulfillment of the Requirements In Science and Technology III (Chemistry) Presented by: Kenneth Ivan P. Durano Cyrill Val G. Lozano March 6‚ 2010 APPROVAL SHEET This investigatory project entitled “The Synthesis of Aspirin” requirement for Science and Technology III (Chemistry) has
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Gay/Lesbian Families Adoption is an extremely sensitive subject‚(insert dash) especially for individuals who are Gay or Lesbian. There is much controversy on the topic. There are a variety of ways to which it isn’t possible for a couple to adopt. Infertility is becoming a greater problem in our time. In Gerald P. Mallon’s article‚ “Assessing Lesbian and Gay Prospective Foster and Adoptive Families: A Focus on the Home Study Process‚” in 2007. He introduces a few different ways gay men and lesbian
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Jewellyn G. Diola; ladyjewellyndiola@yahoo.com Abstract Synthesis of 3‚4-dihydro-3-(p-methylphenyl)-1‚2-(2h)-benzoxazine involves the nucleophillic addition of the 1 °amine group upon the carbonyly group of the salicylaldehyde‚ the reduction of imine to amine and the addition of paraformaldehyde to proceed ring closure. The experiment prepared the product through Mannich reaction‚ a multicomponent condensation synthesis between ketone‚ aldehydes‚ enols and amines. Biosynthesis of benzoaxazines
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Without preparing an Advance Directive all of your end of life choices may be decided for you. Death remains a topic many of us do not like to discuss. There may be religious or cultural differences within families that affect their willingness to discuss these deeply personal matters. Families have their own dynamics‚ and many factors effect how a person views death‚ discussions may seem taboo. If it makes sense to bring up these topics‚ do so. If it is not something that your family is comfortable
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Examining the Communications Process 20 3.1 Introduction 20 3.2 Types of Input 22 3.3 Filters 22 3.4 The Internal Map‚ Internal State‚ and Behavior or Response 27 3.5 Why This Matters 27 4 Internal Representation 28 4.1 Introduction 28 4.2 Internal Representation of Our World 28 4.3 Language as a Representational System 30 4.4 Verbal Clues 31 4.5 Visual Representation
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Advance directives allow a person to state their preferences regarding medical care in advance. This legal document lets health care professionals know the end of life actions to take regarding health care. The patient may have an illness in which death is inevitable. This document encompasses utilizing treatment to prolong life such as a ventilator‚ unnatural nutrition and hydration‚ providing comfort care‚ DNR orders‚ and an option to be an organ or tissue donor. These wishes detailed out in the
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Explanatory Synthesis A countless number of children in the United States were taught to believe that you could accomplish anything if you worked hard. This American dream has now become an American nightmare. According to the information in the Hart Research Associations titled “Raising the Bar‚” “ How the Rich are getting Richer and Poor are getting Poorer‚” and the Workforce Commission powerpoint‚ Americans are faced with many obstacles to learn how to survive in the economy. The main discussion
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The field of Computer Science has made tremendous innovative advances since its inception. The first digital computer‚ the ENIAC‚ was used by the Army to provide calculations in designing the hydrogen bomb. It weighed more than twenty-seven tons and measured approximately six-hundred and eighty square feet. Developments in Computer Science are occurring at a very fast rate. An example of this can be found in the area of wireless information systems. Today‚ Computer Science‚ with regard to wireless
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