Scoring Starbucks: A Balance Scorecard AnalysisUniversity of Maryland University CollegeDMBA 620October 17‚ 2014Executive Summary I signed a non-disclosure agreement with my current firm. I am unable to speak to the operations‚ strategy‚ and performance of the Fannie Mae. For this reason I have chosen Starbucks to analyze. Starbucks is an organization that has a wide moat. The Balance Scorecard as created by Norton and Porter focuses on several areas‚ which include the following: Financial Perspective
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2012 Susy Broos Starbucks Management Coffee is one of the most beloved beverages in the world. When you think of coffee‚ one company always spring to mind - Starbucks. There seems to be one on every block. Who is one of the geniuses in charge of this force to be reckoned with? Willard Dub Hay joined the Starbucks family in November 2002 as the senior vice president. His team handles the purchasing‚ blending‚ roasting‚ recipe development‚ and the education of Starbucks employees in coffee. He
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Starbucks Case Facts: * Founded in 1987 in Seattle‚ Wash by Howard Shultz * World premier roaster and retailer of specialty coffees * As of April 2010: 8‚812 company owned stores‚ and 7‚852 licensed stores in more than 50 countries and annual sales of about $10 bil Company Background * Start in 1971‚ 3 academics: Jerry Baldwin‚ Zev Siegal‚ and Gordon Bowker opened Starbucks in the touristy Pikes Place Market in Seattle each invested $1‚350 and borrowed $5K from the bank
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Starbucks set their mission as ‘To inspire and nurture the human spirit – one person‚ one cup and one neighbourhood at a time’. Starbucks always passionate about ethically sourcing the finest coffee beans‚ roasting them with great care and improving the lives of people who grow them. They are always stressing about the quality of their coffee. Next‚ they always treat their partners with respect and dignity so that they can be themselves because that is exactly their passion. Moreover‚ starting with
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Trader Joe’s is performing well in terms of the grocery industry as a whole. That’s why I think they should change and improve the strategy a little to fit the 21st century marketing in order to continue its growth. Trader Joe’s should stay ahead of its competitors by offering organic‚ natural‚ and healthy food choices at the best prices. Also they should manage differently with others such as it own packaging‚ distribution and advertising costs and pays the suppliers cash on time‚ which creates
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companies/organizations differ a lot. initially started in 1971 as a very small structure‚ run by three partners in a small shop in Seattle. By that time the company then was simply selling whole bean and ground coffee but after taking over the operation of Starbucks in 1987‚ Schultz decided to expand the company ’s business‚ which has now shops all around the world. In a generic way‚ it is possible to say that an organizations structure describes the way tasks are divided supervised‚ and coordinated. The first
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Starbucks Corporation is an American global coffee company and coffeehouse chain based in Seattle‚ Washington. Starbucks is the largest coffeehouse company in the world‚ with 20‚366 stores in 61 countries‚ including 13‚123 in the United States‚ 1‚299 in Canada‚ 977 in Japan‚ 793 in the United Kingdom‚ 732 in China‚ 473 in South Korea‚ 363 in Mexico‚ 282 in Taiwan‚ 204 in the Philippines‚ and 164 in Thailand.[1] Starbucks locations serve hot and cold beverages‚ whole-bean coffee‚ microground instant
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Marketing Strategy in Action Starbucks-2008 Discussion Questions: 1. Based on the case information and your personal experiences‚ list at least five things you know about Starbucks. This list offers you some idea about your cognitions concerning the coffee shop chain. a. Starbucks is a 500 Fortune Company. b. They have coffee from different countries around the world. c. There is free Wi-Fi Internet connection. d. There are many Starbucks locations in the United States. e. The
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Katie Decker Starbucks Culture The world-wide craze known as Starbucks that has swept the nations had a very humble beginning. 1971‚ deep in the Seattle’s Pike Place markets‚ a small store was set up for roasting and retailing whole bean and ground coffee‚ tea and spices. Starbucks’ name was inspired by Moby Dick’s character in remembrance of the romance of the seas and early coffee trading traditions. This inspiration comes from the actual history of coffee‚ dating all the way back to the fifteenth
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2010 Starbucks Sourcing Problems: Trying to Find a way to Protect the Environment while maintaining a high quality coffee bean Starbucks Coffee Corporation is facing some strategic decisions on its current policy with regard to partnering with NGOs. Starbucks has a long history of social involvement. “CSR originated in 1994 as the Environmental Affairs Department with a budget of $50‚000; by 2002‚ the 14-member department had a budget of 6 million. (Austin & Reavis‚ 2004) Recently Starbucks completed
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