Task 1: Research different functional areas‚ provide definitions of each of these functions: * Customer Servise Customer service is the provision of service to customers before‚ during and after a purchase. Customer service is a series of activities designed to enhance the level of customer satisfaction – that is‚ the feeling that a product or service has met the customer expectation. Its importance varies by products‚ industry and customer; defective or broken merchandise can be exchanged
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Devil on the Cross was written by Ngugi while he was imprisoned. He was held without trail by a government that tried to silence him. The out come was a book that was "One of the century’s greatest novels" by the Tribune. In the following passages I plan to explain the meaning of four characters that are affected by capital class. The speaker of the passage "She sat down on a box " is the gorgeous protagonist; Jacinta Wariinga. Jacinta Wariinga is a young beautiful black woman who easily stops
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Functional Behavioral Assessment Report Name College Introduction The functional behavioral assessment report relates to FBA’s as presented in the course. It is related to the case study of choice and the scenarios are: the parents of a four year old seek help for control of their child’s behavior. Their child consistently throws temper tantrums while at home and out in the community. The behavior of concern has become so frequent and intense such that the child is often left to do what he
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Team culture Having the right organizational culture that incorporates project management provides your organization with a number of benefits: | * Projects will be aligned with corporate strategies‚ ensuring that business objectives are met. * Projects come in on time‚ so your time to market is improved. * Projects come in on budget‚ potentially saving millions each year. * Projects meet customer expectations so customer satisfaction levels increase. * Project teams are more effective
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In today’s society‚ organizations need strong managers to lead their staff towards accomplishing goals. Managers are problem solvers‚ leaders‚ coordinators‚ communicators and planners. Managers fulfill many roles and have many types of responsibilities at different levels in an organization. Many roles Management can be very complex as they have to respond to planned and unplanned issues that can occur at any given time. Managers have a variety of duties to perform within an organization to help
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The Cross and the Switchblade David Wilkerson The novel The Cross and the Switchblade is a true story‚ of how a preacher sets on a journey to clean the most run down streets and the toughest and most desperate kids that the society of New York had to offer. The Journey begins while he is flipping through a magazine‚ and stops to observe this one specific page. The eyes of one of the figures in the drawing‚ a boy‚ caught his attention; he was one of seven on trial for murder. He began to cry‚ never
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Functional Styles of Speech The Colloquial Style This is the style of informal‚ friendly oral communication. The vocabulary of colloquial style is usually lower than the formal or neutral styles‚ it is often emotionally coloured. Colloquial speech is characterized by the frequent use of words with a broad meaning (широкозпачные слова): speakers use a small group of words in different meanings‚ whereas in a formal style (official‚ business‚ scientific) every word is to be used in a specific and clear
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Structure-Functional Paradigm- is a framework for the structure of society. The structural-functional approach tells that all parts in the society works together in order to form a harmonious‚ sensible and stable society. This approach sees society as a macro-level orientation. Each and every component is interrelated and it is concerns with broad patterns that shape society as a whole. Larger Social institution such as population‚ education‚ economy‚ government play very important roles in shaping
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box. Therefore‚ people choose to work as a team. In a team‚ there will be a lot of chance to create infinity indefinite possibilities. Bill Gates and Steve Jobs are good examples. They cannot complete their Microsoft and Apple without the help of others. Definition of Team A team is any form of group whether it is intentionally or through coincidence happens to work together needing the help of one another in order to accomplish their goals. Team is made either for short term or a long run
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Importance of Teams I might improve efficiency and customer service in my department to focus on teamwork would be to focus on the problems that exist within the team. The next step would be to research the team and figure out what their advantage points are and what they need help on. The third step would be course of action‚ which may be just to re-arrange the team. The fourth step would be to involve the rest of the team in on the plan. This will get individuals involved in the decision. The
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