advantages / disadvantages of standardized international marketing Advantages Standardization is the process by which a company makes it methods‚ especially its production processes‚ uniform/identical throughout its organization. Whereas for adaptation‚ a company would change their methods such as the price‚ promotion‚ packaging and/or the product itself in order to fit the needs and preferences of the market or a particular country. Adaptation occurs when any element of the marketing strategy is
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Throughout the past 50 years‚ marketing has changed substantially with the development of science and technology. Since start of the age of information technology from as early as the 1960s‚ traditional marketing has been evolving into to a new form of marketing‚ E-marketing. E-marketing is the use of information technology in the processes of creating‚ communicating‚ and delivering value to customers‚ and for managing customer relationships in ways that benefit the organization and its stakeholders
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distance relationships are growing in young couples. Do long distance relationships really work? “Out of sight out of mind‚” or can this be irrelevant when love is in the equation? Can the amount of love you have for a person keep them in your mind when their absent or not? It could depend on the type of long distance relationship: prolonged distance such as a long vacation‚ or living apart not being able to see each other a long duration of time. Being in a long distance relationship‚ I know
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FACULTY OF COMMERCE MARKETING DEPARTMENT Some Scholars like John Pestrof regard R M as “old wine in a new bottle” while others regard it as a new approach representing a paradigm shift Discuss (30) Relationship Marketing can be defined as a strategy that is used by business organisation to learn more about customer’s mood and behaviours so as to develop stronger relationship with them. Peter Druker stated that the purpose of the business
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and review an article that focuses on the corporate culture in relationship marketing. (The role of corporate culture in relationship marketing – Ilesias.O et.al‚ 2009) Methodology : The paper used a qualitative methodology involving interviews of related personnel. The interviews were then analyzed throught the grounded theory method. Conclusion : It was learnt that there are two key values that are needed to put relationship marketing in effect‚ which are client orientation and high degree of concern
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1: The term Relationship Marketing (RM) was used by Berry (1983) in relation to Transaction Marketing (TM). He used RM as a tool to challenge the dominant practices and theories within the TM paradigm. There was a growing concern that a firm’s objectives should be more than attraction‚ they should maintain and develop relationships with all stakeholders. Furthermore‚ TM treated consumers as passive participants that were available in great numbers. It was during this period of ambiguity that RM was
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Marketing Some analysts hold the opinion that nowadays the essence of marketing is not a customer service‚ but beating business rivals; but classic definitions support another viewpoint. Philip Kotler‚ the world’s foremost expert on the strategic practice of marketing‚ states that "marketing is the science and art of exploring‚ creating‚ and delivering value to satisfy the needs of a target market at a profit". The most comprehensive definition‚ in my opinion‚ was given by the American Marketing
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There are many keys principles of relationship marketing. Firstly‚ company need to identify their potential customers before setting up a business. The company needs to find out what types of customer that their business target for. The business will only grow bigger if they understand the customers’ needs and wants. Besides‚ the company may use some promotional strategies in order to meet their appropriate customer and even prospects. For example‚ Toy ‘r’ us is a company that selling various kind
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Relationship Marketing Report of KCRC Abstract KCRC is a public transport provider in Hong Kong. East Rail comes into service in 1910 as a single-track system. From time to time‚ from steam-hauled to electrification‚ the Kowloon Canton Railway Corporation (KCRC) is established in 1982‚ which is wholly government owned and have a managing board appointed by the government to monitor the system operations. Today‚ however‚ after nearly a century since its establishment‚ improvement is needed for
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Spring 2010 (Jan-Jun) Master of Business Administration-MBA Semester 4 MK0006 – Services Marketing and Customer Relationship Management - 2 Credits (Book ID: xxxxxxx) Assignment Set- 1 (30 Marks) Note: Each question carries 10 Marks. Answer all the questions. Q.1 a. What do you mean by physical evidence in services? Give examples. (5 marks) b. Write a note on service development. (5 marks) Q.2 a. Briefly explain the terms “customer expectation” and “customer perception”. (6 marks) b. What
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