concern among the service providers especially banks. Banks have their own way of managing their relationships with the customers. However‚ the perception of customers on CRM practices among banks should also be taken into consideration. Here in this paper‚ effort is given to study the comparative perception of SBI customers and other nationalised banks customers’ in the issue of CRM practices. It is observed that the approach of CRM by SBI and other nationalised are to some extent same and one but the
Premium Marketing Customer relationship management Bank
Autobiography of a shoe Old‚ tattered and muddy‚ lying in the corner of a beggar’s house‚ sometimes memories of my youth days creep in my mind. So bright and handsome I was when I was kept in that expensive showroom after being manufactured under the name of a very well known brand. It made me the first choice of many rich and famous men. While lying on the shelf of the showroom‚ I got acquainted with the pair of shoe lying next to me . We kept talking to each other whole day long. We often made
Premium Old age Middle age A Fortunate Life
Introduction Most executives have come to rely on a familiar set of behaviors and skills‚ often exhibited in the way they communicate within their team. The High-Impact Leadership Executive Program is designed to help senior executives build distinctive communication skills that will help in shaping their leadership style and presence. When a person is deciding if she respects one as a leader‚ she does not think about his attributes‚ rather‚ she observes what one do so that she can know who the
Premium
RESEARCH PROPOSAL RESEARCH TITLE IMPACT OF MEDIA ON YOUNG GENERATION’S DEPORTMENT INTRODUCTION. Information is an essential input for decision making while media is an important source of such information. Media including print media and electronic media is an excellent mode of communication‚ entertainment and information which exert different impacts on different people depending upon their age and perception. A mature person will perceive things differently whereas a child or an adolescent
Premium Violence Mass media Media violence research
following: the general status of the economy‚ industry‚ technology and competition; labor market regulations and trends; unemployment rate; skills available; and the age and sex distribution of the labor force. Internal data required include short- and long-term organizational plans and strategies and the current status of the organization ’s
Premium Human resources Human resource management Management
Organizing a business begins with: determining the work to be done. acquiring the necessary resources. choosing the best qualified employees. developing an efficient plan of action. Dividing the required work among a group of employees is called: delegation of responsibility. division of labor. departmentalization. separation of control. Dividing tasks into smaller jobs is called: job specialization. division of authority. departmentalization. job enrichment
Premium Management
Many problems are faced due to fast food.JUNK FOOD – MORE THAN A HEALTH HAZARD Dhawananbm ’ ’s article clearly points out all the ills and hazards about "junk food". I must say that we are all aware of how unhealthy these so called foods could be. Firstly there is a question about hygiene of the food outlet. Then there are issues about what it actually contains. That is why we call it junk in the first place. I am of the opinion that people often look at only the health hazards when it comes to “Junk
Premium Junk food Fast food Nutrition
TERM PAPER REVIEW FOOD BIOTECHNOLGY SUBMITTED TO: SUBMITTED BY: MISS MANISHA VIKESH KUMAR B.TECH MBA(BIOTECH} ROLL NO. =63 INTRODUCTION Bacillus thuringiensis is
Premium Bacillus thuringiensis Insect Bacteria
LAL BAHADUR SHASTRI INSTITUTE OF MANAGEMENT A PROJECT SYNOPSIS ON A STUDY OF PRIVATE EQUITY LIFECYCLE - CREATION OF LLP‚ INVESTMENT AND EXIT SUBMITTED BY: JUBY CHERIAN ROLL NO 48/2012‚ SEC A LAL BAHADUR SHASTRI INSTITUTE OF MANAGEMENT‚ DELHI A STUDY OF PRIVATE EQUITY LIFECYCLE - CREATION OF LLP‚ INVESTMENT AND EXIT By: Juby Cherian Roll No 48/2011‚ Sec A Distribution List: Prof S.S. Parmar – Faculty Guide‚ LBSIM‚ Delhi Date of Project Synopsis
Premium Private equity Venture capital Investment
ANALYSIS OF THE CURRENT IVR SYSTEM ANALYSIS OF THE CURRENT IVR (INTEGRATED VOICE RESPONSE) SYSTEM AT SHOP MART By: Velissa Barr Systems Analysis INF 630 Dr. Allyson Heisey Submission Date ANALYSIS OF THE CURRENT INTEGRATED VOICE RESPONSE SYSTEM (IVR) Purpose The name of the system is interactive voice response (IVR) system and the purpose of evaluation is to understand how IVR system can be made more effective and less annoying for a customer. In other words how IVR can help a customer
Premium