environment‚ Air Asia has reaped great benefit by applying low cost advantage in its business model. By the combination of technology advancement in its selling and marketing strategy and also strong recognition of various languages used by its world customers‚ AirAsia has successfully developed its business into a widely known best performance company in Southeast Asia airlines industry. Keyword：AirAsia‚ low cost carrier‚ web design‚ business model‚ strategy Analyzing Air Asia in Business
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Have you ever call up to AirAsia customer service hotline? What do you think about the customer service hotline? For me‚ it’s totally a pain to call them up. Why is it so? I recently made a call to the customer service hotline to change my flight to a later date. First when I was connected‚ I get a recorded message that last 30 seconds which is not able to skip by pressing any number. After making the right way into speaking to a customer service representative‚ I was put on the line for more than
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Question 1 Discuss the growing demand for logistics. (10m) The reason for the rapid growth of the logistics industry can be attributed to the fact that a majority of the companies dealing in logistics operations target clients of medium size instead of targeting the stalwarts of the logistics industry. Nowadays‚ the advance IT technologies had make the internet retail or online shopping is growing rapidly and this will be an increasing source of demand for both large and smaller logistics units
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INTRODUCTION Air Asia is a Malaysia Low Cost Carrier Airline Company which was founded in 2001 by Tony Fernandes. The company provides a totally different type of service in line with the nation’s goal which is to benefit all people and worldwide travellers. The main service takes the form of no frills. Before 2011‚ it is a money losing airlines operated by the government which after that became a successful airline company after being taken over by Tony Fernandes. It can be said it is a remarkable
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11 Yield Management System (YMS) 11 Computer Reservation System (CRS) 12 Enterprise Resource Planning System (ERP) 13 Advanced Planning & Scheduling System (APS) 13 IMPLEMENTATIONS AND STRATEGIC ALIGNMENT 13 CONCLUSION 15 BIBLIOGRAPHY 16 INTRODUCTION AirAsia Sdn Berhad is a low-cost airline based in Kuala Lumpur‚ Malaysia. It is Asia ’s largest low fare‚ and also the first budget no-frills airline in the region. Settle in 2001 – despite
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Chapter 3 – Strategic Capability In the previous chapter‚ we learned how to analyse the environment that surrounds a company. But‚ it is also important to study the internal strategic capabilities of the firm‚ because‚ since your competitors are in the same environment‚ that is what distinguishes the companies performances. Foundations of Strategic Capability Strategic Capabilities can be defined as the resources and competences (strategic assets) of an organisation needed for it to
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SWOT : AIR ASIA Strengths 1. low cost operation 2. target mass customers 3. efficiency workforce 4. Staffs have multi skill to do their job. 5. single type fleet to service the customer‚ it easies to maintenance. 6. lowest fare more than others. 7. Sell the ticket direct to the customer. Weakness 1. Limited service to the customer. 2. charge every things except the ticket 3. A lot of competitor. 4. Brand positioning lower than other brand. 5
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What are the particular resources and capabilities that McDonalds has been relying upon for its recent turnaround? After longstanding growth within the fast food industry‚ McDonald’s began to experience a decline in their annual earnings in the late 90’s. Prior to the decline‚ McDonald’s was a segment leader within the fast food industry and was widely recognized for its outstanding service and quality. Once known as the benchmark company by industry insiders‚ McDonald’s began to lose sight of
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expenses and costs • Air Asia benefits from the lowest flight cost‚ USD$0.02 ASK* (Southwest Airline [US LCC] – USD$0.04‚ MAS - $0.41‚ Cathay Pacific $0.59) b. Technological Change i. Technology is a key determinant however change is not very rapid ii. Releases of new aircraft models A380 – USD$327.4m‚ Boeing 747-400 - $247m (http://www.flightglobal.com/articles/2008/04/22/223184/airbus-includes-surcharge-in-2008-catalogue-prices.html) iii. Additional cost to adept resources with changes: 1.
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Sony has numerous resources and capabilities ranging from tangible to intangible that give them their own unique competitive advantage as well as put them in positions that could potentially hurt their growth and strategy. Sony in the past has made bad strategic decisions in aspects of which technology they pursue. When video tapes were becoming popular Sony’s BetaMax was a failure and now today the Sony brand is leading with their involvement with the Blu-ray. The gaming industry has seen increasing
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