1. Panera Bread uses a differentiation strategy. Of the generic competitive strategies discussed in the text‚ focused differentiation most closely fits the competitive approach that Panera Bread is taking. Panera Bread is trying to achieve a competitive advantage in product environment and great service. 2. What does a SWOT analysis of Panera Bread reveal about the overall attractiveness of its situation? Does the company have any core competencies or distinctive competencies? Strengths *
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Internal Audit (Financial) Financial Audit and Departmental Reviews The available annual report online of ABS-CBN is for the year 2011‚ hence to be fair‚ financial data of the same year is used to evaluate the financial and operating performance of its competitors. GMA 7 published its financial statement on its website; however TV 5 seems to be reluctant to publish its financial reports online. In lieu of TV5’s actual financial statements‚ the news article published by The Philippine Daily
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QUESTION 1 : Describe what is meant by ‘sustainability’ in business. Business sustainability is defined as managing the triple bottom line - a process by which companies manage their financial‚ social and environmental risks‚ obligations and opportunities. These three impacts are sometimes referred to as profits‚ people and planet. However‚ this approach relies on an accounting based perspective and does not fully capture the time element that is inherent within business sustainability. These businesses
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The warehouse group pest analysis The external environment can be grouped into different environmental segments‚ the Political/legal segment‚ economic‚ socio-cultural and technological segments‚ otherwise known as PEST. (hanson et al) Technological Technological advances have also impacted the industry such as the use of self-checkout machines. The introduction of self service has changed the daily interactions for customers making transactions much faster and easier as well as more accurate
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------------------------------------------------- KLM Surprise Digital Campaign Analysis ------------------------------------------------- Introduction: How Happiness spread Figure 1 http://surprise.klm.com/ Royal Dutch company KLM sought a different way to connect with their customers and reward them for flying with them‚ at the Amsterdam Schiphol Airport. And what better way to do it‚ was through the “KLM surprise” Campaign of “how happiness spreads”. It consisted of monitoring traveller’s
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Comprehensive strategic analysis and evaluation of this business enterprise which answers the following questions 1. In-depth environmental analysis of the European Airline industry and discuss the implications for the budget sector and especially for Ryanair. 2. An integrated understanding of the functioning of a company – its human and technical operations‚ leadership‚ customer relationships and financial structure. 3. Implications of the internal functioning to create viable strategic positioning
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Contents 1 Brief history of Easyjet 3 2 Brief history of KLM 3 3 Marketing Mix (7P’s) 4 3.1 Price 4 3.1.1 Price List 4 3.1.2 Allowances 4 3.1.3 Discounts 4 3.1.4 Payment period 5 3.1.5 Credit terms 5 3.2 Product and services 6 3.3 Promotion 7 3.4 Place 8 3.5 Process 9 3.5.1 Check-in 9 3.5.2 Boarding the plane 10 3.5.3 Customer support service 10 3.6 Physical evidence 11 3.7 People 11 3.7.1 Management 11 3.7.2 Managing Board. 12 3.7.3 Employees 12 3.7.4 Co-creation
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Internal Analysis 5 3.1. External Environment 5 3.1.1 Macro Environment 5 3.1.1. (a) .PESTEL Analysis 5 3.1.2 Micro Environment 6 3.1.2. (b) Strategic Drivers Model 6 3.1.3. Industry Environment 7 3.1.3. (b) Strategic Grouping 7 3.2. Internal Analysis 8 3.2.1.(a) SWOT Analysis 8 Strengths: 8 3.2.1. (b) Value Chain Analysis 10 4.0. Identifying Strategic Capabilities 11 4.1. Resources 11 4.2. Core Competencies 11 4.3. Dynamic Capability 11 5.0. Conclusion 12 6.0. References 13 7.0. Appendices
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Strategic Management Process MGT/498 October 28‚ 2014 Strategic Management Process Every company wishing to have success must have a plan‚ purpose‚ and goals. With this in mind‚ strategic management is the beginning of a successful model and gives an organization and its managers a course to follow. “Strategic management is a set of managerial decisions and actions that determines the long-run performance of a corporation.” (Wheelen‚ T.L‚ & Hunger‚ J.D.‚ 2010‚ p. 5). Strategic management is important
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CASE STUDY KLM ROYAL DUTCH AIRLINES “Fujitsu is a safe pair of hands for us to rely on. It delivers what it promises when we need it and within budget.” Boet Kreiken - Chief Information Officer (CIO)‚ KLM Royal Dutch Airlines Customer’s Challenge KLM Royal Dutch Airlines is an international airline that transports nearly 22 million passengers and 620‚000 tons of cargo to more than 250 destinations worldwide every year. KLM merged with Air France in 2004 to form the largest airline group in the
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