The Pony Express is more than 1‚800 miles and was only operational for about eighteen months‚ but helped many people during this time. Dry Creek Station was one of one hundred fifty seven stations along the pony express. It is the last of the original Pony Express stations on Bolivar Roberts division. The Dry Creek Station was built in 1860 and had many issues with Indians early on. A man named William H. Streeper who carried the “heavy mail” also known as “mule mail” was in that area when many
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Comparison of service quality of TNT express and DHL express with RATER dimensions The quality level of service provided by TNT Express and DHL Express in China could be described within the RATER dimensions of service quality. Samples and numbers are provided below to evaluate the quality of their service. Reliability Based on TNT Express annual report 2011‚ the service quality in that year has achieved an all time high with a 96% on-time delivery performance for the one million daily deliveries
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DHL EXPRESS EUROPE Case: GIS Determines Better Route Planning and Minimizes Fleet Driving Distances 1. General Summary DHL was an innovative leader in the worldwide shipping business for many years. The company joined in Deutsche Post which is modern privatized German mail service. Deutsche Post made Airbone Express to join thier company and integrated Airbone Express in to DHL.By this way‚ Deutsche Post created DHL Express in 2003. DHL Express is a large company‚ which employs 550
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Enterprise Architecture at American Express Critical facts American Express‚ located in New York City‚ was founded in 1850 (Corporate Profile‚ 2015). It is one of the 30 companies in the Dow Jones Industrial Average (Corporate Profile‚ 2015). American provides services such as credit cards‚ charge cards‚ and traveler’s checks (Corporate Profile‚ 2015). American Express cards account for 24% of credit card transactions in the U.S. (Corporate Profile‚ 2015). According to the company’s 10k‚ the company
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Centripetal force From Wikipedia‚ the free encyclopedia Jump to: navigation‚ search Not to be confused with Centrifugal force. This article contains many unreferenced sections and needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. (January 2011) Roller coaster cars are forced through a loop by the track applying a centripetal force on them. A reactive centrifugal force is applied
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Table of Contents 1. Executive Summary…………………………………………………….…..……pg. 4 2. Company/product description……………………………………..……….pg. 5 3. Business Mission……………………………………………………………..……pg. 5 4a. Situation analysis: Macro Environment……………………………..…pg. 5-6 4b. Situation analysis: Micro Environment………………………..……….pg. 6-7 5. Summary of Situation Analysis (SWOT Analysis)………………..…..pg. 7-8 6. Business Objectives…………………………………………………………..…..pg. 8 7. Core Strategy……………………………………………………………………..….pg. 8-9 8. Marketing
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have not yet addressed a post-sale express warranty claim. Therefore‚ there is not much direct precedent on this issue. Nevertheless‚ it does not appear the Plaintiff’s claim meets the required elements of an express warranty claim. A plaintiff must prove five elements to show a valid express warranty claim: 1) the existence of an express warranty‚ 2) the plaintiff relied on the express warranty when making the purchase‚ 3) the product did not conform to the express warranty‚ 4) the plaintiff’s injury
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AMERICAN EXPRESS OUR STORY Becoming American Express: 150+ Years of Reinvention and Customer Service INTRODUCTION The story of American Express is a fascinating one‚ filled with interesting and sometimes quirky characters who -- through a combination of brains‚ perseverance and luck -- shaped the company’s development during the past century and a half. The express company that forwarded freight and valuables evolved into a company that created and sold financial products like money
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Wittenburg V. American Express Bonnie Wittenburg‚ the plaintiff in this case filed an age discrimination lawsuit against American Express Financial Advisors‚ Inc.’s (AEFA). AEFA filed a motion for summary judgment‚ the district court granted and the United States Court of Appeals‚ Eighth Circuit affirmed. Wittenburg started working at AEFA Equity Investment Department (EID) in November 1998 at the age of 46 (Walsh‚ 2011). According to the portfolio managers‚ Wittenburg provided outstanding service
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Evaluate American Express in terms of ‘brand equity’ What are the benefits‚ strengths and weaknesses associated with the company? American Express is an American financial-service‚ which has been known as the paramount of brands among high-end customers. They have continued to build its brand in a steady and consistent manner which is a strength that the service has. It is known to be one of the few truly differentiated brands within the financial category. American express creates a balance
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