1. Introduction: Delta airlines was founded in 1924‚ in Macon‚ GA. Their founding stood for safe and reliable air transportation‚ distinctive customer service‚ and hospitality from their heart. Delta’s vision is built on its traditions and always ready to meet their customer’s’ expectations while taking the service to even higher levels of excellence. Delta’s Air Line mission statement: “We --- Delta’s employees‚ customers‚ and community partners together form a force for positive‚ local and global
Premium Delta Air Lines Airline Northwest Airlines
The airline industry is a large and growing industry. Air travel plays a very important role in economic growth and world trade. It is expanding for either of the following reasons that is for business purpose or leisure travel. It helps in increasing the international investment as well as tourism. The airlines have made it more comfortable to travel from one place to another‚ and now are offering reasonable rates. Affordable rates encourage people to travel further to new places. As a result‚ people
Premium Airline Southwest Airlines
Southwest Airlines: A Case Analysis ORGANIZATIONAL ANALYSIS It is evident that the greatest strength that Southwest Airlines has is its financial stability. As known in the US airline industry‚ Southwest is one of those airlines who are consistently earning profits despite the problems the industry is facing. With such stability‚ the corporation is able to make decisions and adjust policies‚ which other heavily burdened airlines may not be able to imitate. Having a low amount of cost in their
Premium Southwest Airlines Airline Low-cost carrier
Introduction Airline industry is one of the most efficient and competitive among long distance transport today. It has also changed the way in which people live and conduct business by shortening travel time and altering our concept of distance‚ making it possible for us to visit and conduct business in places once considered remote. Not only airline industry facilitates economic growth‚ world trade‚ international investment and tourism‚ it is also one of the major engines powering the globalization
Free Airline
Southwest Airlines was started over 38 years ago as a small Texas airline and has grown to become one of the largest airlines in the United States because it differentiates itself as the most successful low-fare‚ high frequency‚ point-to-point carrier. Since 1987 Southwest has consistently led the entire airline industry with the lowest ratio of complaints per passenger boarded. What does Southwest do differently that no one else in airlines does? It keeps things simple and consistent‚ which drives
Premium Southwest Airlines Low-cost carrier Airline
Abstract. This report will be discussing strategic management to a company in the airline industry. This report will examine a chosen company’s strategic management and outline the stages. Strategic management is analyzing the situation facing the firm‚ also on the foundation of analysis formulating a strategy and lastly implementing strategy. Strategic management is the identification and the description of strategies that can be used by managers so as to attain better performance which in turn
Premium Strategic management Delta Air Lines Northwest Airlines
Southwest Airlines Fuel Hedging and Relations to Profitability Abstract In order to stay airborne‚ a passenger airline has to consistently generate profits. Profits come only from paying passengers‚ hence all stratagems must be customer oriented. In a scenario where there are many airlines competing with each other‚ one way of attracting passengers is to keep the cost of flying low‚ while providing value for money. On the other hand‚ expenses must tightly controlled to reach and stay at the
Premium Southwest Airlines Airline
Executive Summary Industry analysis The airline industry is at the growth stage. The economic and technologic development are the main factors for airline industry growth. Also‚ the demand of customers drives the market growth. Economy globalization also has an impact on airline industry. The competitive rivalry within the industry is high. Southwest’s chief rivals are American Airlines‚ Delta Air Lines‚ United Airlines and US airway. Overall‚ the airline industry develops well. Strategic issues
Premium Airline Airline Southwest Airlines
JR Background Southwest: of June 18‚ 1971: Headquartered at Love Field in Dallas‚ it began flying with three Boeing 737 serving following Texas cities: Dallas‚ Houston‚ and San Antonio 2002: Recognized by Fortune magazine as the most admired Airline Company and listed in “100 Best Corporate Citizen” by Business Ethics 2004: Total operating revenue of $6.5 billion and 31‚000 employees. Evaluation Problem: 1. What is Southwest’s Strategy? 2. What is the basis on which Southwest build its competitive
Premium Southwest Airlines Airline Customer service
Pack: A Review of Southwest Airlines Innovative Fuel Strategy While many airlines suffer from rising fuel costs‚ Southwest Airlines continues to emerge victorious in the aeronautical landscape. Other carriers now forced to increase prices to compensate for fuel costs‚ are now subject to the new mindsets of consumers who are opting for longer bus and car rides‚ or simply not traveling at all. The woes of the airlines industry have many posing the question if airline travel is fast becoming a travel
Premium Southwest Airlines Airline Low-cost carrier