Marketing ------------------------------------------------- ------------------------------------------------- COURSE WORK TITLE (Assignment No. and/or essay/dissertation title) A CASE STUDY ON CUSTOMER ACQUISITON AND RETENTION ON THE AIRLINE SERVICE INDUSTRY DEADLINE DATE: 13 July 2012 I certify that this assignment is my own work. It does not reproduce anyone else’s work without proper acknowledgement. Signed By: Alexander Glenn Sugiarto Date: 10 July 2012 Tick the appropriate box:
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Porter Five Forces Analysis of Pakistan Telecommunication Authority Assignment Presented to: Date: 29/08/2013 Introduction The Porter’s Five Forces is a simple tools and powerful tool that make you understand that where the actual power lies in the industry. It makes you understand the weight of industry’s current position and the future strength and position of that industry. If you have clear understanding of industry that where the power lies you can get good
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The Airline Industry Annise Hawkins Strayer University ECO 550 Dr. Youngblood January 28‚ 2012 According to First Research (2010)‚ the main products or service in the industry is air transportation. This includes the scheduled or unscheduled transportation of passengers‚ mail or cargo. The bulk of the revenues in the industry (estimated by first research (2010) to be 70% of total revenues) come from the scheduled transportation of passengers. Cargo and express mail contribute
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Porter Five Forces – Degree of Competition The UK banking industry is made up of three distinct types of competition which include the following (OFT‚ 2010): · Retail banks - Accept deposits and use these funds to make loans as well as offering other financial products to consumers and firms. Lloyds Banking Group‚ Virgin Money‚ Metro Bank‚ · Universal banks which not only offer retail banking services but also offer wholesale and investment banking services. For example: Barclays‚ HSBC
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PORTERS FIVE FORCE MODEL Porter’s Five force model includes 4 forces: * Potential Entrants(Threat Of Mobility) * Buyers(Buyer Power) * Substitutes(Threat Of Substitutes) * Suppliers(Supplier Power) * Industry Rivalry Application on the Telecom Industry: The forces that affect the Telecom Industry:- INDUSTRY RIVALRY: The above shows the different market share of the different firms such as Airtel which holds 28% of the total share being the highest ‚ Vodaphone
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(Del Monte Foods) SBU: Processed foods & beverages Strategic group: Nestle (Maggi)‚ HUL (Kissan)‚ Dabur (Real) Industry Analysis: A. Bargaining Power of Suppliers-Low * Switching costs- low * Differentiation of inputs- low * Threat of forward integration- high * Supplier concentration- low The Porter’s “Five Forces” framework for packaged food & beverage industry analysis Bargaining Power of Buyers- Low * Buyer concentration: less * Buyer Volume: low * Switching
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The Airline industry provides a very unique service to its customers. It transports people with a high level of convenience and efficiency that cannot not be provided by any other industry or substitute. Airline companies pride themselves on the way they treat their customer during the flight. They have things such as food‚ drinks‚ entertainment‚ and a welcoming staff. The service of transportation is provided in other industries but the airline surpasses all of them when it comes to timeliness.
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Cola wars continue: Coke and Pepsi in 2006 Written by Alyona Kuzmina. Soft drink industry Shares of beverage companies have always been ranked high among other industries. Although‚ when consumer incomes decrease‚ sales of beer and soda don’t drop that much. Additionally‚ it is cheap to produce those and drinks are so popular so companies can sell them for a large price. Actually‚ it is a very unique case‚ that such a product‚ which is in the group of basic commodities‚ is profitable
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Perform a detailed Porter’s Five Forces analysis for The Broadway Cafe. Be sure to highlight entry barriers‚ switching costs‚ and substitute products. Determine which of Porter’s Three Generic strategies you will use as you rebuild The Broadway Cafe for the 21st century Competitive Advantage To survive and thrive‚ an organization must create a competitive advantage. A competitive advantage is a product or service that an organization’s customers place a greater value on
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The purpose of this report is to inform airline executives about the external forces affecting their industry and what they can do to keep up with the changing business atmosphere. The terrorist attacks of 9/11 had a grueling effect on the economy‚ and while most industries are almost back to their pre-9/11 financial status‚ the airline industry is lucky to break-even. This report will explain three leading trends that are forcing the airline industry to re-think their stance on strategic planning
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