Masters Program in Business Administration (MBA) Note :- Solve any 4 Case Study All Case Carry equal Marks. CASE I Sunder Singh QUESTIONS 1. What does the purchase of a product like Nike mean to Sunder Singh? Sunder Sing‚ just escaping homelessness is clearly proud that he was able to save and buy a pair of Nikes. He could undoubtedly have purchase a different brand that would have met his physical needs as well for much less money which he does not say why he bought the more
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should be receiving for overseeing the pre-tax profit of £883m (Guardian‚ 2008). Moreover‚ the raising global oil price will lead British Airway’s to a worst financial year (Guardian‚ 2008). This was the Whilst BAs immediate and imperative change strategy focuses on the critical area of financial viability‚ the route is extremely challenging because of its need for considerable employee sacrifice. It needs to be appreciated that the organisation has initiated a number of other strategic changes to
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Customer Relationship Management In AIRWAYS Introduction Customer Relationship Management (CRM) consists of the processes a company uses to track and organize its contacts with its current and prospective customers. The work of CRM involves focusing on service-automated processes‚ information gathering and processing‚ and integration and automating various customer-serving processes in a company. CRM software is used to support these processes; information about customer and customer interactions
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TERM PAPER OF ACCOUNTING FOR MANAGERS TOPIC:- FINANCIAL STATEMENT ANALYSIS OF JET AIRWAYS INDIA LIMITED. SUBMITTED TO NITIKA SEHGAL SUBMITTED BY SABA MASOD ROLL NO :-B 43 SEC.S1001
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Threat of Substitutes * There are few direct substitutes; * Short haul flight: the Eurostar or a ferry. * Long haul flights: no notable substitutes. Threat of Substitutes * There are few direct substitutes; * Short haul flight: the Eurostar or a ferry. * Long haul flights: no notable substitutes. Threat of new Entrants * Significant barriers to entry: such as the competitive environment‚ high regularity requirements and high capital cost requirements. * Barriers
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iv. Based on any recent service encounter for an airline of your choosing‚ draw up a flowchart for passenger pre-flight processing (assume the passenger has already purchased a ticket). Can you think of ways to make the process more efficient? More pleasant for the customer? (25 marks) To make sure that the airline service operation is fail-safed‚ efficient and more pleasant for the customers‚ we can apply poka-yokes‚ which is the procedures that prevent mistakes from becoming defects. Firstly
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South African airways Presented by: Hadeir Shahin Khaya Ngqula‚ the CEO of South African airways is facing a big challenge‚ which is the striking of SAA ground staff and cabin crews‚ this action won’t affect only the overall performance of the company and slows down operations‚ but it will have a negative long term consequences as well‚ it may affect the company’s reputation‚ and thus affecting it’s prominence and perceived quality in the
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U06A16028 SOUTHEASTERN JET AIRWAYS - TEAM: IND1-1 Simulation Summary Report Claude A. Paul ~ Charles Miller ~ Sarah Ndagire ~ Richard Redding ~ Aye Nandar Capella University Business Integration Skills MBA6028 Dr. Rebecca Snarski February 19‚ 2015 U06A16028 SOUTHEASTERN JET AIRWAYS - TEAM: IND1-1 Simulation Summary Report Factors that Influence Strategy Southeastern Jet Airways (SEJA) philosophy and vision is very simple: to be a
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ROYAL BUTHAN - DRUKAIR Octavie Albert – Rémi Thiallier – Florent Delphis SWOT Opportunity • • • • • • • • • • Democratic Election The route network was expanded to include Delhi‚ • • Bangkok and Kathmandu The coronation brought many guests and • journalists Several aspects of this Himalayan Kingdom attracted tourists : exotic and new destination‚ • religious and cultural célébrations‚ treks Tourism infrastructure was slowly being built up. China was beginning to be another significant • source
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After evaluating Etihad’s Airways mission and vision statements using the 10-question test‚ the test came to a score 16. This shows the Etihad Airways has an exceptional vision and mission statements. Etihad’s mission and vision statements reflects the values and beliefs of top managers in the organization. Generally‚ a mission statement gives a broad definition of the organizational mission. It can be referred to as a purpose or statement of the company’s corporate philosophy and values. Thus‚ this
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