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    Servqual in Airlines

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    globalized world where people and goods are moving farther‚ faster and cheaper than ever. The Indian civil aviation sector too is presently witnessing a boom with a host of private airlines taking to the skies. Leading players in the Indian aviation industry include Air India‚ Indian Airlines‚ Jet Airways‚ Sahara Airlines‚ Kingfisher‚ Spicejet‚ Paramount‚ Indigo and Go Air. While the growth rate of the civil aviation sector has slowed down in the mature international markets‚ it is increasing at a

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    Southwest Airlines

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    Identify Current Strategy Southwest Airlines Co. is a major domestic air carrier that is "the world ’s only short-haul‚ high-frequency‚ low-fare‚ point-to-point carrier" according to the President and CEO Herb Kelleher. Southwest has always been able to quickly seize any strategic opportunities whenever they arise. Southwest is the only company to ever hold the Triple Crown for annual performance. Some of the key factors that contribute to Southwest ’s success are its conservative growth pattern

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    Oligopoly Airlines

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    the Vietnam domestic air services market‚ there are Vietnam Airlines (VNA)‚ Jetstar Pacific Airlines (JPA)‚ Vasco‚ Viet Air‚ Air Mekong‚ Blue Sky Air. Espealcially‚ Vietnam Airlines is playing the commanding position on the net of domestic flying pathway. On the other hand‚ although The law of air service was newly promulgated in 2006 and give econmic components chance to join air transportation. However‚ up to now‚ Vietnam Airlines is still the firm commanding the market with the % of concentration

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    Philippine Airlines

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    Market. b. Competitors Major: Cebu Pacific * The airline was established on August 26‚ 1988‚ and started operations on March 8‚ 1996. It is based on the grounds of Ninoy Aquino International Airport (Manila Terminal 3)‚ Pasay City‚ Metro Manila.The airline is a subsidiary of JG Summit Holdings. It is currently headed by Lance Gokongwei‚ presumptive heir of John Gokongwei‚ the chairman emeritus of JG Summit.Cebu Pacific carried more than 10 million passengers in 2010. Zest Air * formerly

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    Price Wars

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    Price Wars in the Wireless Market 1. Who are the key players in this industry? The key players in the wireless industry are Verizon Wireless‚ AT&T‚ Sprint‚ and T-Mobile. With these four companies controlling 90% of the market‚ there are no other ‘key players’ in the industry. U.S. Cellular is not quite a ‘key player’‚ however they do hold approximately 2.4% of the customer nationwide and must be in the overall picture. In addition‚ the data suggests that

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    Kingfisher Airlines

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    KFA was an airline for people with a taste for luxury. While its astronomical fares pushed it out of the bounds of the country’s biggest consumer section - the middle class - the airline’s in-flight service standards were set too high to maintain for a long time . Fliers were treated to expensive wine‚ quality food and best entertainment facilities even on domestic‚ short distance flights. The airline staff‚ till the time they got their salaries‚ were among the best paid in the country

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    In the article “I Just Called to Say I Love you” by Jonathan Franzen he clearly states that he hates hearing other people saying the words I love you to another person. He believes that the privacy of others should be kept to themselves and their personal feelings should not be said out loud in public places. Although this may be true there are also other perspectives of how one can handle situations like of expressing feelings when they occur. Not only is the expression I love you the only way of

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    Continental Airlines

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    Case Study > Data Warehousing Continental Airlines I. Executive Summary Table of Contents I II III IV V Executive Summary The Decision to Invest Implementation New Business Strategies ROI 2 4 6 9 19 20 Technical Appendix A Continental’s comeback from “Worst to First” is an airline industry legend. Now the company is engaged in a new initiative to move from “First to Favorite.” To support this ambitious initiative‚ Continental tapped into its Enterprise Data Warehouse and expanded it

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    Textbook Prices

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    college bookstores. Unfortunately there is a great amount of students who are not able to purchase their textbooks due to the high prices. When required to purchase their textbook many students will have to pay $100 or more. The question is if those prices are fair and can they be justified? Publishers are using different strategies to artificially increase the price of the textbooks and reduce the used book sales. Some of the things that many of them practice are adding on materials to the textbooks

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    Airline Database

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    SOFTWARE REQUIREMENTS SPECIFICATION(SRS) FOR AIRLINE DATABASE Table of Contents 1. Introduction 1.1 Purpose 1.2 Document Conventions 1.3 Intended Audience and Reading Suggestions 1.4 Project Scope 1.5 References 2. Overall Description 2.1 Product Perspective 2.2 Product Features 2.3 User Classes and Characteristics 2.4 Operating Environment 2.5 Design and Implementation Constraints 2.6 Assumptions and Dependencies 3. System Features 4. External Interface Requirements 4.1 User Interfaces 4.2 Hardware

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