FEATURES OF SERVICES In terms of economics‚ service is a transaction where no physical goods are transferred from the seller to the buyer. The benefits of services are held to be demonstrated by the buyer’s willingness to make the exchange. In terms of management‚ Service is a customer-focused approach in delivering information technology. Service Management focuses on providing value to the customer and also on the customer relationship. Some of the basic features of Services are: 1. Intangibility:
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A SUMMER TRAINING REPORT ON EMPLOYEE JOB SATISFICATION AT DAINIK BHASKAR AND DAINIK JAGRAN SUBMITTED TO PUNJAB TECHNICAL UNVERSITY JALANDHAR In partial fulfillment of requirement for the award of degree Of MASTER OF BUSINESS ADMINSTRATION (MBA) Supervised by Submitted by Ms GAGANDEEP KAUR BAVNEET SANDHU ASSISTANT PROFESSOR MBA 4RD SEM 1273393 GLOBAL INSTITUE OF MANAGEMENT AND EMERGING TECHNOLOGIES AMRITSAR SESSION
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Competitive Advantages Competitive advantage exist when an organization acquires or develops a combination of attributes that allows it to outstrip its rivals. These properties can include access to natural resources‚ such as inexpensive power or high grade ores‚ or skilled personnel human resources and admission to highly developed. Competitive advantage can occur using new technologies such as robotics and information technology can provide‚ whether increase the percentage of the merchandise
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ADVANTAGES AND DISADVANTAGES OF USING INTERNET In the history of human mankind‚ the Internet has undoubtedly been the greatest development in the domain of communication industry. Internet has tremendous potentials and a lot to offer in terms of services. However‚ if examined carefully‚ the Internet appears to have not only advantages but also some drawbacks. One good point is that the Internet is a source of information. There is a huge amount of information available on the Internet for just
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Lecture Topic 1 : The Service Sector Reading : Chapter 1‚ Services Marketing : People‚ Technology‚ Strategy by Kotler & Wirtz‚ 7th Edition. The Service Sector- some facts : • In the West‚ business conditions generally remain difficult for service sector firms with falling prices hitting profitability. - The service sector typically accounts for between 66% and 75% of GDP in most of the more highly developed economies. (Central Intelligence Agency‚ 2011)
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INTRODUCTION Competitive advantage(CA) is an advantage competitors gain by providing or offering customers or consumers greater value for their money through product and service differentiation or through lower prices. Maintaining competitive advantage is crucial to many businesses or organizations’ success in order to survive in the market. Competitive advantage is characterized by superior performance which could be an attribute to outperform the competitors whether current or potential; or gaining
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Medicare Advantage The article I found is about Medicare Advantage and its main points are basically about how Obama and some democrats think that it is waste of money to have. But not everyone agrees with them. A Medicare Advantage Plan is a type of Medicare health plan offered by a private company that contracts with Medicare to provide you with all your Part A and Part B benefits. Medicare Advantage Plans include Health Maintenance Organizations‚ Preferred Provider
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Developing Sustainable Competitive Advantages 1. Customer Loyalty: Customers must be committed to buying merchandise and services from a particular retailer. This can be accomplished through retail branding‚ positioning‚ and loyalty programs. A loyalty program is like a "Target card. " Now‚ when the customer uses the card as a credit card‚ Target can track all of their transactions and store it in their data warehouse‚ which keeps track of the customer’s needs and wants outside of Target. This
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Early America was a time of hardship‚ exploration and a deep belief in God‚ this is best portrayed through is literature. Within early American literature there are many similarities and differences from the work of William Bradford to John Smith. “In sundry of these storms the winds were so fierce and the seas so high‚ as they could not bear a knot of sail‚ but were forced to hull for divers days together. And in one of them‚ as they thus lay at hull in a mighty storm‚ a lusty young man called John
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Advantages and Limitations of computer applications in Indian Banking Industry are: ADVANTAGES: E-banking: This empowers the bank to convey its administrations effectively to its top of the line clients. To make the framework easy to use to all customers‚ banks have utilized a Graphical User Interface (GUI) ‚ with this product ‚ clients can get to their bank points of interest all alone machines‚ profit exchanges starting with one record then onto the next‚ print bank explanations and ask about
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