Customer Service Assignment Nicole Bates FETAC LEVEL 5 Customer Service Collection of Work Consumer Legislation Assignment (20%) Brief: 1. Identify the key elements of consumer legislation associated with your industry. 2. Identify the functions of associated regulatory organisations. 3. Explain the applicable standard/rating systems. I declare that this work is my own. Signed ______________________________________ PPSN:_______________________________________
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science to create the best laundry solutions for clients across India and the world. SPINZONE dry cleaning is a concept of Cleaning Services available to individuals and families‚ including dry cleaning and laundry. Spinzone dry cleaning intends to offer affordable "luxury" cleaning to all. Quality is made available to everybody. Spin zone dry cleaning is the best service provider in your area. The core business is the cleaning of clothes. Our professional team is taking care of each item with a great
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The Hotel Hydra Styles of service can be described as a Buffet Service for Breakfast. Equipment identified as appropriate would be: Bain Marie to keep foods warm‚ hot plates‚ cereal dispensers‚ juice jugs‚ bread and basket displays‚ toasters‚ tea and coffee jugs‚ utentils and dressing and condiments. Because the Hotel has 100 bedrooms it is appropriate to have a leisure centre and conference facilities‚ to boost the occupancy. It also caters for holiday makers and families with children who will
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References: Aspen Institute 1996 Measuring Community Capacity Building: A Workbook-inProgress for Rural Communities. The Aspen Institute‚ Washington D.C.. Biggs‚ S. 1999 Community Capacity Building in Queensland: The Queensland Government Service Delivery Project. Unpublished paper. Office of Rural Communities‚ Brisbane‚ Queensland. Commonwealth of Australia. 1996 State of the Environment Australia Report. Commonwealth of Australia‚ Canberra. Entergy Corporation 1992 Community Development
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today that national service is compulsory for each SPM leaver. National service was first started around the year of 2004. The SPM leavers are randomly selected to enter the national service. As directed by the Ministry of Education of Malaysia‚it is compulsory for each selected youth to participate in this programme. Actions will be taken if they do not participate in it. I personally agreed that compulsory national service is good for the youth. One must admit that national service can bring so much
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evidence for Mandatory unit 838 – Demonstrate understanding of customer service for Diploma in Customer Service Level 3. Learning Outcome 1: Be able to follow their organisation’s accepted customer service language Assessment Criteria: 1.1 Communicate to customers their organisation’s service offer‚ how it balances organisational and customer needs and how it meets customer expectations 1.2 Compare the service offers of commercial‚ public sector and third sector organisations and how
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YEAR 12 POETRY Preparing for Achievement Standard 90378 (2.4) assessed in the external exams through an essay and worth 3 credits. Read it Say it out loud Talk about it Study it Think about it listen to it Write about it Enjoy it phmulqueen@papatoetoehigh.school.nz CONTENTS Introduction to the achievement standard How to approach a poem p3 How to annotate a poem p4 Writing about style and language p5 Sample NCEA questions with criteria p6 Poems from New Zealand Tihei
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HAZARDOUS WASTE MANAGEMENT Definition A hazardous waste is any waste or combination of wastes that poses a substantial danger‚ now or in the future‚ to human‚ plant or animal life and which therefore cannot be handled or disposed of without special precautions. The Hazards and Disasters can be classified into four categories viz.‚ Natural events‚ Technological events‚ Man-made events and Region-wise events. The adverse impacts caused due to the indiscriminate disposal of Hazardous Wastes (HWs)
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Reading has many benefits. What are they? Introduction Most of us have been exposed to reading since we were young but not many of us have the habit of reading for leisure. - read only because they have to study for their examinations but reading is not only limited to study materials - fun to read storybooks‚ novels‚ magazines‚ comics‚ newspapers and any other reading material that is of interest to us Main body a) Reading enhances our general knowledge. - learn about various and cultures
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What child has not asked his or her parents for a special privilege at one time or another? Every child has a special privilege that they want to be granted by their parents some of these privileges include‚ a toy‚ a phone‚ a new tv. Some people want non-materialistic items like the freedom to stay up late‚ freedom to go to a party‚ going to a friend’s house or having friends over. I am not a materialistic person‚ but a privilege I should be granted is the privilege to have a PS4. I’ve wanted a PlayStation
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