__________________________________________________________________________ ABSTRACT Efficient ports are now known as the key to achieving competitiveness in the maritime industry. This paper discusses DP World as one of the most renowned terminals in the maritime industry. The benchmarking of DP World against Westport is shown in the second section of the paper. Lastly‚ this paper will also briefly discuss the implementation of policy makers in promoting the port industry and international trades. PORT AND TERMINAL MANAGEMENT –
Premium Customer service Strategic management Shipping
SWOT analysis as analytical tool for internal Analysis SWOT analysis simply refers to strength‚ weaknesses‚ opportunities‚ and threats which represent an outline for analyzing a company’s internal and external environment. Strength and weakness are referred to the internal environment whereas opportunity and threat are referred to the external environment of Hwa Tai. It will give a quick review for the company for decision making. Strength Strengths are concern about the competitive power in
Premium Strategic management Resource
CIBIL Helping banks in effective SME credit decisioning Arun Thukral Facts about CIBIL • Founded in 2001 • Members: Credit institutions in India (Banks‚ Financial Institutions‚ NBFC(s)‚ Credit Card Companies‚ etc • Membership base: Over 800 • Database Consumer Bureau • Credit information on Individuals • Over 220 million records Commercial Bureau • Credit information on Businesses • Over 10 million records © 2012 ALL RIGHTS RESERVED | CIBIL PRIVATE CIBIL Shareholders
Premium Credit Credit card Bank
"self-selection"‚ where a person who has a bad experience is more likely to voice their opinion than one who has not. Another great example of how this data can be obtained is through benchmarking and competitive analysis‚ looking at how other competitors deal with their problems and applying the best solution to a given case. Benchmarking can easily help provide better service to customers by applying the "best practices" found in leading restaurants. Which of the Exhibit B complaints are natural targets for
Premium Problem solving Improve Problem
Strategic Quality Management and Customer Satisfaction University of Phoenix MGT/449 Total quality management (TQM) affects conducting business in the global marketplace. Companies must focus on improving processes they currently use to become more efficient. In the trucking business‚ Huffman Trucking competition is Federal Express (FedEx) and UPS. Huffman Trucking strives for quality service while exploring ways to reduce operating costs to increase profits. To achieve this goal Huffman
Premium Management Customer service Customer
Measuring Success As with all measurement systems and sub-systems‚ one focusing upon recruitment should be designed to manage and measure staff recruitment efficiency‚ effectiveness‚ and alignment with the culture‚ mission‚ and strategy of the organisation. Apart from surveys and interviews the following represent a few ideas on how the recruitment and selection process and/or its indicators can be measured: Lead time or Hiring cycle e.g. time taken to fill an employee vacancy from advertisement
Premium Human resource management Employment Human resources
TUGAS SISTEM PENGENDALIAN MANAJEMEN SOAL 1-4 Nama perusahaan : XEROX 1. Ringkasan dari sistem Pengendalian XEROX System pengendalian manajemen dimulai dari proses perencanaan masing-masing unit operasi dalam sebuah divisi bisnis atau divisi operasi konsumen dan mengembangkan rencana-rencana tahunan dan jangka panjangnya. Melalui LTQ (Leadership Through Quality) dan tolak ukur kompetitif manajemen melakukan ukuran-ukuran operasional seperti pangsa pasar‚ kepuasan konsumen dan berbagai statistika
Premium Management Control Xerox
Business Processes and Information Systems of ODEL Management Information System UNITE CODE-O52 [pic] BY: Mohamed Kathafi Eyahudeen ID NO: 12222 UNIT LEADER: George 1. Introduction From a very simple beginning to a grand success story‚ ODEL has changed the clothing retailing business in Sri Lanka with leaps and bounds. ODEL offers not just clothing solutions for its millions of customers spread across borders‚ but a change in life style and a memorable shopping experience.
Premium Microsoft
Business Notes – Human Resources Role of human resource management Strategic role of human resources Human resource management refers to the management of the total relationship between an employer and employee in order to achieve the strategic goals of the business. Its role is to ensure that the productivity of a business or its output per person can achieve its fullest potential because employees are effective and efficient in the way they go about their tasks. It also is to reduce conflict
Premium Employment Human resource management Management
CO23_final An integral approach to evaluate the performance of bagasse co-generation plants By A.F. Lau‚ K.T.K.F. Kong Win Chang and D. Gunness Mauritius Sugar Industry Research Institute ahfoonlau@msiri.intnet.mu Keywords: energy‚ bagasse‚ co-generation‚ electricity Abstract Bagasse cum coal co-generation plants‚ in partnership with the cane sugar industry of Mauritius have become major players in the electricity production sector. In the larger plants‚ coal is
Premium