4-1 Product and Service Design Operations Management William J. Stevenson 8th edition 4-2 Product and Service Design CHAPTER 4 Product and Service Design Operations Management‚ Eighth Edition‚ by William J. Stevenson Copyright © 2005 by The McGraw-Hill Companies‚ Inc. All rights reserved. McGraw-Hill/Irwin 4-3 Product and Service Design Product and Service Design • Major factors in design strategy Cost Quality • Time-to-market • Customer satisfaction •
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the generic product development process. The product development process represents the basic sequence of steps or activities that a firm employs to conceive‚ design‚ and bring a product to market (Jacobs & Chase‚ 2011). The process consists of six phases. Many of the phases involve intellectual activities rather than physical activities. Many firms use the generic product development process but others have more defined and precise process geared towards their functions and products.
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Most manufacturers don’t have all the tools they need to reliably contain or reduce costs on products and projects. The key missing pieces typically include a view across the extended enterprise with multiple disciplines; a view of lifecycle costs‚ starting with design or project engineering and moving through supply‚ production‚ distribution‚ and‚ where relevant‚ aftermarket service; customer needs balanced with costs; forward-looking cost analysis; and a means of creating visibility and accountability
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development to come up with new product ideas and new ways to keep older brands fresh and appealing. They must also be mindful of existing consumers who are loyal to certain products while trying to attract new customers. Companies use market research to identify changing trends in consumer demands and to identify new product opportunities. These new products involve financial risk‚ and further market research helps the business to decide whether the new product will provide a return on investment
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A product line extension is the use of an established product’s brand name for a new item in the same product category. Line Extensions occur when a company introduces additional items in the same product category under the same brand name such as new flavors‚ forms‚ colors‚ added ingredients‚ package sizes. This is as opposed to brand extension which is a new product in a totally different product category.Line extension occurs when the company lengthens its product line beyond its current range
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HEIDELBERG HONEYWELL‚ AND EATON: USING INFORMATION TECHNOLOGY TO BUILD SMART PRODUCTS AND SERVICES Why should manufacturing companies build smart products and provide smart services? What business benefits can they gain? Provide several examples beyond those discussed in this case. Manufacturing companies should build smart products and provides smart services are to enjoy long-term profits. It is because any industrial manufacturer that has not awakened to the fact that it must become
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1. What is Sound Business Idea? Sound Business Idea – an economic opportunity which is within reach of the entrepreneur and which will provide him with a desirable value. Source: http://wynnermind.blogspot.com/2012/06/search-for-sound-business-idea.html 2. Creative Process‚ explain each stage Creativity – the reorganization of experiences into new configurations. This has an important role in the formulation of a sound business idea. The Creative Process a.
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The group is presenting on the topic of product development and product bundling are significant factors influencing market demand in telecommunication. Product development involved modification of an existing product or its presentation‚ or formulation of an entirely new product that satisfies a newly defined customer wants or market niche.There are two parallel paths involved in the product development process‚ one involves the idea generation‚ product design and detail engineering; the other
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Total‚ average‚ and marginal product Total Product Curve The total product (or total physical product) of a variable factor of production identifies what outputs are possible using various levels of the variable input. This can be displayed in either a chart that lists the output level corresponding to various levels of input‚ or a graph that summarizes the data into a “total product curve”. The diagram shows a typical total product curve. In this example‚ output increases as more inputs
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Should Product Placement be regulated? “A product placement is defined as “a paid product message aimed at influencing movie (or television) audiences via the planned and unobtrusive entry of a branded product into a movie” (Matthes‚ J.; Wirth‚ W.; Schemer‚ C.; Kissling‚ A.‚ 2011a‚ para. 1). Product placement is basically used for directors to afford their films. Most people feel that product placement should be controlled because of the influence it has on an individual. Let’s discuss how product
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