administration course being taken up at Department of Management Studies‚ Lovely Professional University‚ Phagwara. I was provided opportunity to undergo training at the Jammu and Kashmir bank at its zonal office JAMMU‚ my field of interest was to study the: “CUSTOMER SATISFACTION TOWARDS JAMMU AND KASHMIR BANK IN JAMMU” This project has been of great help in providing me an insight into the real life working of an organization. It gave me a chance to apply‚ all I had learned to practical situations
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banking sector the activities performed in GB and in Accounts department is of greatest importance. Banking service is directly related with clients. Banking activities facilitate clients to deposit their money in the bank according to their needs‚ to withdraw cash available in clients bank account‚ help the clients to engage in transaction in a safely mode‚ help the clients to improve their living standard by providing loans to the clients after fulfilling the necessary conditions. Rationale of the
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Business Problem-Solving Case: Citizens National Bank Searches for a System Solution Case Study Questions 1. What was the initial problem that Mark Singleton was trying to solve at Citizens National? How well did he apply the four steps of problem solving? A major part of Citizen National’s strategy for continuing growth was to implement customer relationship management (CRM) software. The CRM strategy targeted the bank’s two main contact points with customers: the bank’s call center and its
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Case Study National Bank of Borneo Part 1 Overview 1. Time Context The case of National Bank of Borneo happened on November 20‚ 1986‚ the date when the sultanate of Brunei announced the closing of the said bank. 2. Viewpoint The viewpoint to be used in solving the case is that of Mr. Abdul Rahman’s‚ the newly appointed controller of NBB. 3. Major Policy Statement National Bank of Borneo is a bank which is the larger of the two local banks in Borneo. It has advances of $ 1.128 billion
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The case study of Standard chartered: Islamic ethics and social responsibility. Abstract This paper is a case study on Ethisc and Social responsibility as adobpted by Standard Chartered Saadiq‚ paper briefs Islamic concept of ethics and social responsibilities and brief comparison with conventional ethics and social responsibility concept. Paper highlights on business performance by Standard Chartered Saadiq‚ products offered to customers‚ Shariah compliance policy and social reposnibility of
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noteworthy factors in the external environment of the debit and credit card market. We view at a minimum of two events in each one of the four PEST sectors. Following that we look at the micro-environment where we analyze who is being affected by the banks in the industry and mention their significance and how they fall in the equation. After reviewing this we conduct a competitive analysis to see the key strengths and weaknesses of the entire industry. Once we have completed that we are going to commence
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nomy of central bank MACROECONOMICS 1.Central banking: Functions: -management of public debt of government (agent of government & no autonomy) -Regulation & supervision of banking entities(Here the role is of lender) -financing of development activities and other associated functions(in this close coordination with government) 2.central bank independence: -Personal matters In this case gov. Distances itself from appointment‚dismissal procedures of top
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|VIGILANCE ADMINISTRATION IN PUBLIC SECTOR BANKS | |Vigilance administration in banks has assumed added importance these days in the wake of recent fraud case in the Citibank‚ Gurgaon (a | |private sector foreign bank). The gigantic proportions to which the amount has gone up beyond Rs.300 crore is mind - boggling. Needless to | |mention here that the Citibank is a bank which has international character‚ has
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(i)Introduction of Public Bank Public Bank Berhad is the third largest banking group in Malaysia. Public Bank had total assets of RM 305.73 million as at the end of 2013. Public Bank was established by its founder and chairman who is Tan Sri Dato’ Sri Dr.The Hong Piow. (Public Bank Berhad 2013). Public Bank Berhad have a total of 382 branches and hired over 17‚900 employees to give the serve of the financial needs to Malaysians and citizen of foreign. In Malaysia‚ the Bank has 258 well distributed
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Table of Contents CHAPTER 1.0 INTRODCUTION 1 1.1 BACKGROUND 1 1.2 EQUATORIAL COMMERCIAL BANK 2 1.3 MOTIVATION FOR UNDERTAKING THE PROJECT 3 1.4 THE PROBLEM STATEMENT 4 1.5 BENEFITS OF THE PROPOSED SYSTEM 5 1.5.1 Online Banking – How Is It Different 5 1.5.2 Why Use Online Banking 5 1.6 PROJECT OBJECTIVES 6 1.7 SYSTEM OBJECTIVES 7 1.8 SCOPE OF THE SYSTEM 7 CHAPTER 2-LITERATURE REVIEW 8 2.1 DEFINING E-BANKING/ONLINE BANKING 8 2.2 FEATURES OF ONLINE BANKING 8 2.3 E-BANKING IN DEVELOPING COUNTRIES 9
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