CHEMICAL BANK CASE Executive Summary The retail bank division of Chemical Bank was performing a radical organizational transformation into a market-focused and customer-focused organization after the 1991 merger with the Manufacturers Hanover Corporation. The new vision of the bank was to shift its image from a narrow provider of traditional financial services to a broader and innovative provider of superior financial service and advice for targeted customer groups. The objective was to position
Premium Strategic management Management Strategic planning
Club Med (A) HBS Case- Strategic Audit in 1986 Club med provides cheap all inclusive and social holidays for costumers. These holidays are cheaper than what the customer could replicate by himself. The accommodations are simple‚ but localised in attractive holidays places. Everything is organised in order for the consumer not to spend any money outside the «club med village ». - Financial aspects: It is the 9th largest hotel company in the world. The stock was favorite on several Wall street
Premium Investment Competitor analysis
MEMORANDUM To: Acquisition Team From: Adriana Pinzón – Consulting Team CC: James Biteman - CEO Date: 27-09-2010 ------------------------------------------------- Subject: Recommendations about the acquisition of Sanford Corporation. Bearing in mind our philosophy or “profit growth by acquisitions”‚ I would like to recommend to the Acquisition team the evaluation of Sanford Corporation for purchase‚ for the following reasons: Even though it is a $600 Million acquisition‚ the most profitable
Premium Management Strategic management Marketing
continue being creative and innovative in seeking out added services such as data and wireless Internet use to increase yearly revenue; how can Ontela and their counterparts target the right consumers which will utilize both without compromising ARPU? Case Response: Section A 1. Based on the three customer personas‚ which customer segment should Ontela target? a. Ontela’s objective was to increase the use of wireless carrier service and increase average revenue per user (ARPU). In order to do this
Premium Mobile phone Bluetooth
Nick I‚ Herbert A‚ Zachary C 10/8/14 Financial Markets and Institutions Central Bank Case 1) The federal funds rate is the term coined to describe the interest rate at which depository institutions lend and borrow overnight funds‚ which are maintained at the Federal Reserve‚ to one another. The official website of the Fed states that “By trading government securities‚ the New York Fed affects the federal funds rate‚ which is the interest rate at which depository institutions lend balances to each
Free Monetary policy Federal Reserve System Central bank
Matching Dell 1. Analyzing Dell’s value chain and competitive strategy‚ explain how Dell was able to succeed (build competitive advantage) in the low profitable situation of the PC market. “Value Chain Analysis” is a tool for analyzing the value creation system of competitors. Objective is to develop a value creating system with competitive advantage. A value chain is a chain of activities. Products pass all activities of the chain in order and at each activity the product gains some value. The
Premium Personal computer Customer service Dell
land where a building should be constructed by the former. The contract provided‚ among others: the deposit to the account of the lessor-petitioner the amount of 150k representing 30K goodwill money and 120K advanced rental and a stipulation that in case the parties will not agree as to the terms and conditions of the final contract of lease‚ the pre-lease contract shall be declared null and void and the petitioner shall return the deposit plus legal interest. Before final occupancy‚ the petitioner
Premium Debt Money Interest
Tri-Cities Bank MEMORANDUM TO: Tri-Cities Bank; Board of Directors FROM: Chris Billings; SD President DATE: April 11‚ 2013 SUBJECT: BSC Performance Measurement I have proposed a plan to get what’s best out of our wonderful employees and make Tri-Cities Bank the most desirable bank to host customer’s deposits. It will increase financial performance from the bottom‚ up. The program is called the Balanced Scorecard (BSC). It works by using four business perspectives and lead/lag indicators
Premium Customer service Balanced scorecard Customer
Harvard University [pic] Harvard University is the oldest institution of a higher education in the United States‚ and has been providing citizens with a higher level of education for approximately 376 years‚ and we would probably be in a different economical‚ political‚ and social state if it was never established. Harvard University (originally for only men) was established in the year 1636 by the grant of the Great and General Court of the Massachusetts Bay Colony. Harvard was named
Premium Harvard University
KISII UNIVERSITY ELDORET CAMPUS CORPORATE LEADERSHIP – DBAM 903 TO: DR. KEMBOI AMBROSE. TASK: LEADERSHIP TUWEI TECLAH DCB/10071/14 ………… LEADERSHIP STYLES INTRODUCTION The mystery of why one leader ’s style is more effective than another ’s is unsolved. Leadership style consists of a leader ’s general personality‚ demeanor‚ and communication patterns in guiding others toward reaching organizational or personal goals. Leadership style research
Premium Leadership