facilities can be used by SIA‚ but also the customers of other airline company. So those services in Changi airport are not unique for SIA. Airport service is valuable and important for SIA or other airlines company. Low unique and high valuable‚ then it is not SCAs. 2. Planes: SIA have 22% 747-400 aircrafts of total production in the world. These planes are greater flying range‚ better fuel efficiency and quieter cabin than other airline. High unique and valuable that SIA has strong competitive power
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Southwest Airlines Resources Tangible Resources Financial Resources - Southwest has always managed its cash well . In the financial year 2001 ‚ the airline had generated 64 ‚446 ‚773with an operating income of 821 ‚659 and a credit value very good Physical Resources - In all the cities it operates instead of having agents or computerized booking system Southwest has its reservation centre and vending machines at the airports . Previously Southwest only operated in cities near Texas ‚ but started
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1. How could the ACS’s marketing department use operational CRM to strengthen its relationships with its customers The ACS can use operational CRM to gain a single view of its constituents and all information required to serve them. Three marketing operational CRM technologies that the ACS could use include list generators‚ campaign management systems‚ and cross-selling and up-selling. List generators compile customer information from a variety of sources and segment the information for different
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The Changeable Nature of Air Transport Markets Air transport markets are very changeable by nature. The aviation industry in general is usually the first industry to be affected by periods of economic instability and recession and the last to rebound back. Two markets that this report will focus on are that of Fractional Ownership Markets and Cargo Markets. Fractional Ownership Market This involves more affluent customers purchasing a share of an aircraft. It gives these customers/owners
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An Airbus A380 plane operated by Singapore Airlines was forced to make an emergency landing in Azerbaijan due to loss of cabin pressure. The plane was flying from London to Singapore and had 467 passengers and 27 crew members on board. The airline said that oxygen masks were deployed and the aircraft landed "uneventfully" at the Baku airport. It said that none of the passengers or crew was injured and that it was investigating what caused the problem. Nathan Phelps‚ an electrical supervisor from
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launched in 1971‚ to Australia‚ followed by flights to Europe in 1972‚ and to North America in 1980.Thai Airways International growth was greatly accelerated on April 1‚ 1988 as a result of its merger with Thai Airways Company (TAC)‚ the domestic airline‚ which raised the Company’s share capital from 1‚400 million to 2‚230 million Baht . Under the Cabinet policy‚ as authorised by General Prem Tinsulanonda‚ Prime Minister at the time‚ Thai Airways International would be responsible for commercial aviation
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Continental airlines case The biggest challenge that the continental Airlines is grappling with is with regards to their operational efficiency. Their previous decision of oursourcing key functions like reservations‚ payroll and EDS were causing a delay in flow of information thus hindering data based decision making in the company. Most decision thus were being made not by what data said but by the “hunch” or “intuition” which often proved wrong. Lack of real time data‚ complex system of booking
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INTRODUCTION China Airlines Introduction In Dec 2010‚ China airlines Ltd‚ announced that it had recorded sales revenues of 138.14 Million dollar as for flights carrying people. The company’s Sales Revenue increased by 41 % from Dec 2009 in which the company had achieved 98 Million Dollars. This increase was followed after the company’s announcement in January 2010 that its recorded Sales reached an amount of 358 Million dollars in Dec 2009 including civil and cargo services. These numbers show a
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English Idioms for Talking about Money Did you know that English can help you save money? The English language is full of advice on how to save for a rainy day. So if you are tired of penny-pinching‚ read on to learn the meaning of these useful expressions! Penny-pinching. This expression means to save money‚ or describes someone who is unwilling to spend money. For example‚ I have to do some penny-pinching this month if I want to buy that coat! A penny saved is a penny earned. This means
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Outline 1. Interactive session Intro to IT Fundamentals Tutorial 3 08 / 10 /2012 Tutor’s Name: Rachel Yen Chong 2. Assignment 2 3. Review Questions 1 2 Interactive session: Technology: Is IPad a Disruptive Technology? 1. Evaluate the impact of the iPad using Porter’s competitive forces model. 2. What makes the iPad a disruptive technology? Who are likely to be the winners and losers if the iPad becomes a hit? Why? 3. What effects will the iPad have on the business models of
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