EFFECTIVENESS OF HANDLING GUEST COMPLAINTS BY FRONT OFFICE DESK STAFF AS OBSERVED BY THE GUEST AT SELECTED HOTELS A Research Presented to the Faculty of College of Hospitality and Institutional Management Our Lady of Fatima University In Partial Fulfillment of the Requirements for the Degree Bachelor of Science in Hotel and Restaurant Management ROBIN JUDE B. ELAURIA KATRINA CARLA G. GERALDINO AILEEN JOY A. QUIDULIT CHRISTOPER S. ROSALES GENESIS D.C. SUSANA October 2011
Premium Quezon City High school Manila
I. Background of the Hotel Hotel Kimberly Tagaytay Brgy. Kaybagal‚ Amadeo Road Tagaytay City Philippines Hotel Kimberly Tagaytay : A New Level of Comfort Hotel Kimberly remains true to its promise of delivering affordable quality with its new Tagaytay hotel. It offers elegant accommodations‚ modern facilities‚ and genuine hospitality of its 100% Filipino staff. All these set against the backdrop of lush environs‚ dramatic floral landscapes‚ breathtaking scenery‚ year-round cool climate‚ and
Premium Cavite Rooms Hotel
References: Advameg‚ Inc.. (2012). Reference for business. Retrieved from http://http://www.referenceforbusiness.com/history2/84/Intel-Corporation.html Amadeo‚ K. (2012‚ July 06). Causes of economic recession. Retrieved from http://http://useconomy.about.com/od/grossdomesticproduct/a/cause_recession.htm Lohr‚ S. (March‚ 1998). Intel ’s chief steps down after 11 years. Retrieved from http://http://www.nytimes
Premium
The idea that everyone should have an equal opportunity be successful through hard work and determination‚ otherwise known as the American Dream has been present in society all throughout history. While times have changed drastically‚ the American Dream has stayed the same; Parents still want their children to have a better life than they did and although there has been significant improvement regarding racial equality‚ equality in terms of gender and sexual orientation has taken a fall. Since
Premium Family Mother United States
presso San Satiro (1482–1486). According to some sources‚ the designer was Donato Bramante‚ who had recently moved from the Marche. However‚ recent documents prove that Bramante had a minor role‚ most of the work being attributable to Giovanni Antonio Amadeo‚ who designed the façade In Milan‚ Bramante also built the tribune of Santa Maria delle Grazie (1492–99); other early works include the Cloisters of Sant’Ambrogio‚ Milan (1497–1498)‚ and some other constructions in Pavia and possibly Legnano. However
Premium Rome Donato Bramante
Competitor’s Product Proposed Product Product Name Café Amadeo Miracle M Coffee Price of the product P 70 for 250 grams MAGKANO? Strengths Made specifically from coffea robusta. It contains higher caffeine which means it has a higher antioxidant that fights skin aging. It has established a good market 100 % organically roasted from malunggay seeds. It doesn’t contain any caffeine. Some of its health benefits are energy booster‚ vitamins A and B1‚ protein‚ fibre‚ calcium and zinc. Its use are antibacterial
Premium Coffee Coffea Caffeine
the upper middle class‚ lower middle class‚ working poor‚ etc. According to Frank Holmes a person that is apart of the 1% has to earn at least $521‚ 411. While a family of four that is considered to be living in poverty makes an average of $24‚600(Amadeo 1). A way to combat the poverty levels on American soil is by changing our system of government. Capitalism has many perks such as: an established free market‚ consumer growth‚ little interference from government‚ and much more (7 Decisive Pros
Premium United States Poverty in the United States Poverty
The overwhelming majority of government officials promote expansionary fiscal policy; however‚ in conjunction with pure economic theory‚ neither expansionary fiscal policy nor contractionary fiscal policy truly outweigh the other. Both forms of fiscal policy are used in various scenarios‚ have pros and cons‚ and correlate to “sin taxes‚” tax rebates‚ increased government spending on public goods and services‚ and decreased government budgets on two or more departments‚ whether that correlation is
Premium Keynesian economics Macroeconomics Monetary policy
deal with contribution of the study to the literature and discuss the structure and the research design of the proposal. 1.1 Background of the study Cultural diversity has become a hot-button issue when applied to the workplace (Kimberly Amadeo‚ 2012). What is cultural diversity in the workplace? Culture refers to the values‚ norms‚ and traditions that affect the way a member of a group typically perceives‚ thinks‚ interacts‚ behaves‚ and makes judgments (Alpert‚ 1992). Diversity is generally
Premium Stereotype Cultural diversity Cultural studies
significantly higher. The Bureau of Labor Statistics (BLS) reports the unemployment rate on the first Friday of each month. It is useful to compare this month ’s unemployment rate to that of the same month last year. This rules out the effects of seasonality (Amadeo‚ 2011). Unemployment is known as a lagging indicator. The effect of economic events‚ such as a recession‚ and so occur after the said economic event has already started. That means the unemployment rate will continue to rise even after the economy
Free Unemployment Economics Keynesian economics