The Art of Eating and Dining Case Study Assignment #2 Due Date: 18th October 2013 Table of Contents Introduction Case Study #1 – Remarkable Service: The Big Day (Summary) Case Study #1 – Questions and Answers 3 T’s of Service and the 9 Attributes of Remarkable Service – Analysis Case Study #2 – Wine Sales: Menu Review (Summary) Case Study #2 – Questions and Answers Information about Wine Conclusion Introduction This assignment
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MKTG 211 - Case #2 - Individual Assignment - Banyan Tree: Branding the Intangible* Case Overview: Banyan Tree Hotels and Resorts had become a leading player in the luxury resorts and spa market in Asia. As part of its growth strategy‚ Banyan Tree had launched new brands and brand extensions that included resorts‚ spas‚ retail outlets‚ and even museum shops. Now‚ the company had to contemplate how to manage its brand portfolio and expand its business while preserving the distinctive identity
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S w 9B08M070 THE REGAL CARNATION HOTEL‚ GUAM Jim Kayalar wrote this case solely to provide material for class discussion. The author does not intend to illustrate either effective or ineffective handling of a managerial situation. The author may have disguised certain names and other identifying information to protect confidentiality. Ivey Management Services prohibits any form of reproduction‚ storage or transmittal without its written perm ission. Reproduction of this material is
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PAON BEACH CLUB CASE ANALYSIS Background of the Problem History The Paon Beach Club of Estancia is a gate away from the guests’ busy and hectic days. It is committed to provide its guests their needs for relaxation and enjoyment. Though the resort is a relaxing and rejuvenating place‚ it also undergone through many ups and downs. Problems that are inevitable for the resort’s management. Problems are inevitable but it’s how the problems be carried and how to handle and solve it. One of the
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3Alps – Case study General instructions 30 minutes individual preparation prior to class In one of the ski resorts of the French Alps‚ 3Alps‚ the ski-lift daily package‚ valid from 9 am to 5 pm and for the whole resort‚ is priced at 15 €. The resort also offers a half-day package at 9 €‚ starting from 1 p.m. The resort “tolerates the resale” of un-used or partially used ski-lift daily packages between individual skiers. It is 12.30 pm‚ and a skier‚ who has purchased‚ in the morning‚
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Republic of the Philippines SUPREME COURT Manila EN BANC G.R. No. L-13954 August 12‚ 1959 GENARO GERONA‚ ET AL.‚ petitioners-appellants‚ vs. THE HONORABLE SECRETARY OF EDUCATION‚ ET AL.‚ respondents-appellees. K.V. Felon and Hayed C. Cavington for appellant. Office of the Solicitor General Edilberto Barot and Solicitor Conrado T. Limcaoco for appellees. MONTEMAYOR‚ J.: Petitioners are appealing the decision of the Court of First Instance of Masbate dismissing their complaint
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1.0 Overview of the case study Background of the Study Sweeney Tours is a holiday tour operator offering package holidays to a number of resorts in the Mediterranean. The holidays fly from a number of airports in the UK and have a fairly complicated pricing Structure. There is a great deal of information in the brochures that Sweeney Tours produce along with an Accompanying price guide. Some of the information is on computer but this is somewhat cumbersome as it is in separate systems that are
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Read Case #30- Wynn Resorts and answer the following questions: By: Janice Jenkins June 9‚ 2013 1. What is the importance of Mr. Steven Wynn himself‚ to the Wynn Resorts company? Steve Wynn followed his passion as an entrepreneur and has changed the world of gaming. He has become the most talented casino gamer the world has ever seen. His patient‚ the man that he became has earned him a spot in the gaming world that can never be taken away from him He chose to make a smart move
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G.R. No. 118295 May 2‚ 1997 WIGBERTO E. TAÑADA and ANNA DOMINIQUE COSETENG‚ as members of the Philippine Senate and as taxpayers; GREGORIO ANDOLANA and JOKER ARROYO as members of the House of Representatives and as taxpayers; NICANOR P. PERLAS and HORACIO R. MORALES‚ both as taxpayers; CIVIL LIBERTIES UNION‚ NATIONAL ECONOMIC PROTECTIONISM ASSOCIATION‚ CENTER FOR ALTERNATIVE DEVELOPMENT INITIATIVES‚ LIKAS-KAYANG KAUNLARAN FOUNDATION‚ INC.‚ PHILIPPINE RURAL RECONSTRUCTION MOVEMENT‚ DEMOKRATIKONG
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COMPANY CASE #3 Harrah’s Entertainment: hitting the CRM jackpot BACKGROUND BACKGROUND The company was founded in 1937 with a bingo parlor in Reno‚ Nevada. Around 1946‚ the founder opened Harrah’s Club at its present location on North Virginia Street in downtown Reno. Since that moment on there were several purchases of clubs‚ until 1962 when Harrah’s constructs 400-room hotel tower in Reno‚ so development and expansion was not very fast before the 70’s. From
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