EXECUTIVE SUMMARY eBay‚ Inc. is the largest and most popular marketplace on the Internet‚ allowing members to buy and sell almost anything. Launched in 1995‚ about 147 million people now use eBay. An estimated 430‚000 people in the United States make all or most of their living by selling on eBay. eBay’s online payment service‚ called PayPal‚ enables transactions nearly anywhere in the world. eBay proclaims “trust” between buyers and sellers as the key to the success of the marketplace. eBay is the “The
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Case Study on Amazon.com Amazon….The world’s largest online retailer. An American multinational electronic commerce company that makes millions of dollars in profit in a year. A company that has separate retail websites in the U.S ‚ Canada ‚ Europe. Very well known brand in the world. The case study that is made for Amazon.com shows that in 2002 almost half of the revenues for that brand were from selling books‚ music and DVD’s or videos on Amazon. Here it is suggested that Amazon should concentrate
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direktor i deirektor: Džon J. Donahju Konkurencija: amazon‚ Google‚ Overstock.com eBay is an online marketplace where both individuals and businesses can buy and sell goods and services to people around the world. One important thing to note is that eBay only provides the platform for buyers and sellers to meet. This means that eBay does not keep stocks of goods‚ nor do they dispatch your purchase to you. Anything that you buy from eBay will come to you direct from the seller that you are
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First Written Analysis Assignment CASE #10: eBAY‚ Inc.: Bidding for the Future – page 142 of case book. Case analysis puts you in the shoes of those faced with actual managerial situations and forces you to make decisions as managers based on limited information and a finite time frame. Your objective is to appraise the situation from a top manager’s perspective‚ by asking the following: 1) What factors are critical to understanding the current situation?
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Consequently a company must plan strategies that address any changes in the market. ebay Inc. is the world’s largest and most popular person-to-person trading community on the internet (Bradley‚ 2001‚ p. 1). From its inception eBay was unchallenged however with amazon.com’s (Amazon) entrance into the online person-to-person auction arena and other competition from Yahoo! Auctions‚ Auction Universe‚ and OnSale‚ eBay was faced with the issue of how to separate themselves from competitors and maintain
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RELATIONSHIP MARKETING MANAGEMENT 1.0 Synopsis of Case Study Amazon provides an array of products and services to businesses and individuals worldwide. As an online retailer and third-party‚ Amazon‟s products range from books and music to furniture and clothing. This e-business operates under several business models‚ all of which are designed to capture and retain customers while keeping up with evolving technological customer demands. Amazon‟s online retail services allow businesses to sell
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AMAZON REKINDLES ITS FLAIR FOR TECHNOLOGY Summary of Case Amazon.com‚ headquartered in Seattle‚ Washington‚ the world ’s largest online retailer and also one of the nation ’s biggest book sellers. It was founded in 1994 by Jeffrey P. Bezos‚ a former financial analyst for the New York hedge fund D.E. Shaw & Company. In the beginning‚ the company began as an online bookseller in 1995. The name Amazon.com was chosen because the Amazon River is the largest rivers in the world. The Company operates
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| Case Analysis: eBay Customer Support Outsourcing | | Name: Qiong HuangStudent #: 500423506Course #: MT 8216For: Professor BabinDate: December‚ 10‚ 2010 | Situation eBay.com‚ “the world’s online marketplace”‚ is an online auction and shopping website in which people and business buy and sell a wide variety of goods and services worldwide. It is managed by eBay Inc‚ which is founded in 1995 by Pierre Omidyar. eBay’ mission was to provide a robust trading platform where practically
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Case Study 10 1. Contrast eBay’s original business model with its latest proposed business model. eBay’s original business model was to attract sellers to auction goods‚ products‚ and collectibles whether they’re brand new or pre owned. They relied heavily on the sellers to gain their income. Now‚ eBay’s business model has changed quite a bit. The majority of sellers are now big retailers selling out of season or overstocked products at a fixed price. Also‚ they rely heavily on paypal for revenue
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competition like in the online auction industry? How strong are the competitive pressures confronting eBay and other online auction firms? 2.2 What forces are operating in the online auction macro-environment that has the power to alter the nature and structure in the online auction industry? 2.3 What does a strategic group map reveal about the positions of the major players in the online auction industry? Is eBay in a good position on the map? Why or why not? Who are the closest competitors? 2.4 What do
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