PROOF CHAPTER 1 LOGISTICS AND SUPPLY CHAINS Contents Learning objectives 3 Role of logistics 4 Supply chains 8 Aims of logistics 14 Activities of logistics 18 Importance of logistics 22 Chapter review 28 Case study – Ace Dairies 29 Project – useful websites 30 Discussion questions 31 References 31 Further reading 32 LEARNING OBJECTIVES After reading this chapter you should be able to: • understand the broad role of logistics • see how logistics support the operations of an organisation
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EFFECT OF SUPPLY CHAIN MANAGEMENT ON CUSTOMER SATISFACTION Supply chain management typically establishes the process of planning‚ sourcing‚ procuring and controlling the movement of the raw material to finished goods right from the hands of the suppliers into the lap of the customers. These activities can be seen as originating from an order of the customer to the delivery of the products which will interconnect various stakeholders from customer to retailer to distributer & wholesaler to
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Supply Chain Management in the Textiles and Clothing Industry: Case of Four UK based Companies Introduction Textiles and apparel is a major sector for both the industrialised and the lesser developed economies‚ contributing both to wealth generation and employment. The sector represents a key part of employment in Europe‚ and world-wide‚ and in Europe alone employs in excess of two million people. Turnover for 2000 was Euro 198 billion. The European industry sector is dominated by large numbers of
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years‚ with net benefits over sales of close to 12% in the same period. In this paper we examine Zara’ production and distribution systems‚ looking for clues to its mass-customization capabilities. We argue that the key to Zara’ success is its Supply Chain (network and flows) approach. The production network is made of a tightly integrated net of product specialized factories‚ intensive in capital and run under Toyota’s principles‚ and a secondary network of over 400 micro enterprises‚ tightly controlled
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Right to the core | Official CIPS Magazine – Supply Management Page 1 of 9 The purchasing and supply website Right to the core 27 May 2010 | Richard Brass Tyrannical‚ secretive - and a huge success. Richard Brass investigates how Apple devised the ultimate supply chain In each of the past two years‚ AMR Research has named Apple’s supply chain the best in the world. Its operation‚ the supply chain consultancy says‚ marks “an epic shift away from the 20th-century production-efficiency mentality
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Donald F. Wood Date Published : 2011 Publisher : Prentice Hall ISBN: 0-13-611077-0 Assignments / Marking 30% Three Book Case Studies (Individual Basis) 15% “Take Home Test” (Individual Basis) 5% EOQ Mathematical Question (Individual Basis) 50% Final Exam (Individual Basis) Method On-line Course Week 1 (Chapter 1) Logistics and the Supply Chain Course Outline Economic Impacts of Logistics Logistics: What is it The Increased Importance of Logistics
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Complex Supply Chain Networks and Supply Chain Drivers: Abstract The analyst in the Distribution‚ Engineering‚ Maintenance‚ and Productions Management Group of the Central Engineering Department for Canbide Corporation is in charge of analyzing various operations at all of Canbide’s facilities. The purpose of our group is to analyze operations‚ report our findings‚ and make recommendations for continued improvements and implementations of Operations Management (OM) tools. The remainder of this
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1) Question: Due to the fast growth of the business and lack of visibility of supply and demand‚ Clock Enterprises is facing significant customer service issues and the company is beginning to have frequent “out of stock” situations. Although Clock Enterprises model is “The Customer is King”‚ their current customer service as measured by case fill‚ is running at 85% compared to the best in class benchmark of 98.5%. What are your recommendations to resolve this issue? Answer: Customer service
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OPERATIONS AND SUPPLY CHAIN MANAGEMENT Vol. 2‚ No. 3‚ September 2009‚ pp. 167-171 ISSN 1979-3561|EISSN 1979-3871 167 Managing Supply Chain Complexity in a Tea Manufacturing Company I Nyoman Pujawan* Department of Industrial Engineering‚ Sepuluh Nopember Institute of Technology‚ Kampus ITS Sukolilo‚ Surabaya 60111 Indonesia E-mail: pujawan@ie.its.ac.id Mahendrawathi Er Department of Information Systems‚ Faculty of Information Technology‚ Sepuluh Nopember Institute of Technology‚ Kampus
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SOME SUCCESS STORIES IN SUPPLY CHAIN MANAGEMENT Adriano O. Solis‚ Ph.D. Academic Advisor‚ NAPM El Paso Wal-Mart Stores Perhaps one of the most commonly cited success stories in supply chain management (SCM) is that of Wal-Mart Stores‚ Inc.‚ which reported total sales of $191.329 billion and a net income of $6.295 billion during the fiscal year ended January 31‚ 2001 (see www.walmartstores.com). These figures represent a 15.9% growth in total sales and a 17.1% increase in net income over
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