customer service that is offered at Amazon.com. Amazon is a re-tailer that offers products at a responsible price. Amazon has evolved from being an online bookstore and they have become one of the largest e-commerce platforms in the world where customers could find and discover anything they wanted to buy online in a more convenient way. With customer service‚ loyalty‚ and customer retention were the three important aspects of Amazon’s that it offers. Amazon has increased their sales significantly due
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*First presentation * Secondweek presentation What do we mean by strategy? Long term plan to achieve the goal and objectives matching internal strengths and external opportunities and Sense of purpose also organization try to Change customers’ behavior and Standard pattern of behavior over a period of time in order to achieve objectives. 5 P’s for Strategy (Henry Mintzberg‚1996). * Plan:long term plan action to deal with a situation.They are made in advance of the actions to which they
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Delivery Process 4 Other company initiatives to Gain Profitability 4 Launching Amazon in the UK and Germany 4 Launching Amazon in France 4 Amazon’s challenges 5 Globalization and localization 5 Theories 7 Integrated Supply Chain 7 8R’s 8 Supply Chain Issues 9 Appendix 10 Summary The flow of inventory At the first beginning‚ Amazon had hold the modest inventories and rely on the wholesalers – primarily Ingram Book Company
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I am going to be explaining the potential risk to an organisation of committing to an E-commerce system. E-commerce has many drawbacks. I will be going through these drawbacks that risk an organisation of committing to an E-commerce system. * Advertising and maintaining website * Hackers * Identity theft * Website not being recognised * Viruses * Profit * Delivery Advertising and maintaining website A drawback of an Ecommerce is the advertising. If no-one knows
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Shopping at Amazon.com?: consumer’s perspective A qualitative report Submitted by: Vaibhav Singh Student id: K0943552 Module Name: E-commerce operations (BBM001) Module leader: Mr. John Eldred Date of submission: 30th January 2010 Word count: 3599 Table of Contents I. Executive Summary 3 II. Introduction: 4 III. Defining E-commerce: 5 III a). Types of e-commerce: 7 III b). Ecommerce applications: 8 IV. RESEARCH REPORT: 9 IV a). Company Profile 9 IV b). Strengths and weaknesses: 12 V. Research
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Risk Management of Legal Issues affecting E-Commerce Introduction Risk management is the ability to identify‚ assess‚ and prioritize risks depending on the threat they poses on a business and the resources available. Most organizations are operating their business online nowadays. Many industries such as banking‚ insurance‚ selling of goods‚ offering of certain services are turning their operations online. E-commerce has many challenges that threaten to make any organization conducting online business
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MARKET REVIEW REPORT ON THE GROWING POWER OF AMAZON BY OLUWADAMILOLA O. ASHIRU PROGRAM: MSc MANAGEMENT STUDENT NUMBER: 11691573 MODULE TITLE: COMPETING THROUGH MARKETING (7BSP0395) TO BE SUBMITTED TO: MODULE LEADER: RON WELLS DATE OF SUBMISSION: 15TH NOVEMBER‚ 2012. NUMBER OF WORDS: 1620 INTRODUCTION An Amazon.com Annual report (2011) states that Amazon.com opened its virtual doors on the World Wide
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Expanding Beyond Books eff Bezos‚ the CEO of Amazon.com‚ was pleased that his three year-old online start-up‚ www.amazon.com‚ had gone from being an underground sensation for book-lovers on the World Wide Web (WWW) to one of the most admired Internet retailers on Wall Street. To date‚ his attempts to transform the traditional book-retailing format through technology that taps the interactive nature of the Internet has been very successful. Although his company garnered rave reviews from respected Wall
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gleaned from public databases‚ conceivably would give Amazon a larger or more detailed profile of its customers than any other retailer. The Seattle-based company‚ with 59 million active customers‚ said it has no immediate plan to implement such a program. Its ability to do so emerged in a detailed patent application with the U.S. Patent & Trademark Office‚ disclosed Thursday. A privacy expert said customers should be wary about Amazon having the capability to gather such a large amount of
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SWOT ANALYSIS Strenghts * Global Brand * Large Products Portfolio * Innovative * Acquisitions Amazon is the leading online retailer regarding media‚ products that educate and entertain. Amazon being a powerful global brand. Its customer base is over 30 million people has established separate websites in Canada‚ UK‚ Germany‚ Italy‚ France‚ Japan and China. It has a diversified product portfolio. Amazon.com started as an online bookstore but soon diversified‚ selling DVDs‚
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