customer service that is offered at Amazon.com. Amazon is a re-tailer that offers products at a responsible price. Amazon has evolved from being an online bookstore and they have become one of the largest e-commerce platforms in the world where customers could find and discover anything they wanted to buy online in a more convenient way. With customer service‚ loyalty‚ and customer retention were the three important aspects of Amazon’s that it offers. Amazon has increased their sales significantly due
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Study Amazon provides an array of products and services to businesses and individuals worldwide. As an online retailer and third-party‚ Amazon‟s products range from books and music to furniture and clothing. This e-business operates under several business models‚ all of which are designed to capture and retain customers while keeping up with evolving technological customer demands. Amazon‟s online retail services allow businesses to sell their products on the same platform as the Amazon retailer
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Shopping at Amazon.com?: consumer’s perspective A qualitative report Submitted by: Vaibhav Singh Student id: K0943552 Module Name: E-commerce operations (BBM001) Module leader: Mr. John Eldred Date of submission: 30th January 2010 Word count: 3599 Table of Contents I. Executive Summary 3 II. Introduction: 4 III. Defining E-commerce: 5 III a). Types of e-commerce: 7 III b). Ecommerce applications: 8 IV. RESEARCH REPORT: 9 IV a). Company Profile 9 IV b). Strengths and weaknesses: 12 V. Research
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References: http://beta.fool.com/acardenal/2012/11/09/starbucks-swot-analysis-tasty-coffee-stock/16100/ http://beta.fool.com/ddelony/2012/12/28/swot-analysis-amazon/18812/ https://sites.google.com/site/quickservicecoffeei/vrio-analysis http://www.slideshare.net/sharvan316/starbucks-case-study-2675777#btnNext Rothaermel‚ F.T. 2013. Strategic Management Concepts. McGraw Hill Irwin.
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The Dot-Com Crash 1. What is the intended role of each of the institutions and intermediaries discussed in the case for the effective functioning of capital markets? Broadly‚ the institutions and intermediaries’ primary role involves channeling investors’ savings and funds to new companies that require capital to finance and grow their businesses. Because there is an information gap between investors and companies‚ investors rely on intermediaries to act as the experts on these investments in which
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MANAGEMENT (ASSIGNMENT) Discuss the key factors for Amazon.com Amazon .com is an online merchant that was founded by Jeff Bezoz in 1995 and has entered into many businesses beyond books (e.g toy‚ music‚ auction‚ electronic and video). The company has used acquisitions‚ alliances and strategic partnership to grow some improved services and bring in new customers. Those competitive capabilities‚ market achievement‚ competencies and strategic elements that made amazon.com to be a success will be discussed
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Case #8: Mattel and Toy Safety Case # 8 Mattel and Toy Safety Do you believe that Mattel acted in a socially responsible and ethical manner in regard to the safety of its toys? What should or could Mattel have done differently‚ if anything? I do believe that Mattel took an initiative of social responsibility and acted in an ethical manner. The issue of lead paint was introduced to the business. The company then addressed it to their overseas production facilities and took all
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The analysis on industry and competitor environment is important for organizations‚ because its useful for managers to understand the competitive forces acting on and between the organizations’s in the same industry. Porters Five Forces in the E-Retailing Industry Porter’s Five Forces analysis is used to assess the attractiveness of different industries‚ and therefore‚ it can help in illustrating the sources of competition in a particular industry. The competitive rivalry amongst the e-retailing
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Based in California‚ Mattel‚ Inc. designed‚ manufactured‚ and marketed a broad variety of toy products. The company’s core product lines included Barbie fashion dolls‚ Hot Wheels die- cast vehicles‚ Fisher-Price preschool toys along with Disney toys and games like Scrabble (Johnson‚ 2010). Summer of 2007‚ Mattel‚ a global leader in toy manufacturing was faced with a tough challenge of restoring their consumer confidence following several recalls of their toys made in China. Mattel known for possessing
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these companies belong to Amazon… Did you know: Amazon is also… AmazonBasics Amazon-branded electronic products AmazonFresh sells and delivers groceries in Seattle AmazonStudios online social movie studio Amazon WarehouseDeals offers discounts on refurbished products Did you know: Amazon has had one of the fastest growths in the Internet’s history… Revenues reached within first 5 years $2‚8 bn $1‚5 bn $0‚4 bn eBay Google Amazon Amazon and eBay results from 1995
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