Balance scorecard Definition Balance scorecard also known as BSC. BSC was developed by Robert Kaplan and Norton in the early 1990s. Balance scorecard comes from two words namely balance and scorecards. Balance mean a balance between financial and non-financial performance‚ short-term performance and long-term performance‚ the performance of which is internal and external. When the scorecard also mean that the card is used to measure one’s performance score. At first scorecard used to measure performance
Premium Finance Business terms Marketing
Nanchang‚ P. R. China‚ May 22-24‚ 2009‚ pp. 206-209 Study on Balanced Scorecard of Commercial Bank in Performance Management System Yansheng Zhang1‚ Longyi Li2 1‚2 South China University of Technology‚ Guangzhou‚ China 1 Zhang.ys01@mail.scut.edu.cn 2 lyli@scut.edu.cn Abstract—Performance management of commercial banks is an important aspect of banking business management. this paper makes study about how to use the Balanced Scorecard as a tool‚ which is applied to commercial banks performance
Premium Bank Balanced scorecard Strategic management
7-1 in Ch. 7 of Strategic Management Develop the strategic objectives for your business in the format of a balanced scorecard. The strategic objectives are measures of attaining your vision and mission. As you develop them consider the vision‚ mission‚ and values for your business and the outcomes of your SWOTT analysis. Consider the following four quadrants of the balanced scorecard when developing your strategic objectives: • Shareholder Value or Financial Perspective‚ includes strategic
Premium
Sustainability and the Balanced Scorecard: Integrating Green Measures into Business Reporting By: Chris Apel Managerial Accounting 12-2-12 Practices that are good for the environment and society may appear to have a negative impact on corporate profitability‚ but use of the balance scorecard can result in a clearer picture of the relationship among sustainable practices‚ corporate strategies‚ and profitability. This article explores three ways that sustainable practices can be incorporated
Premium Strategic management Balanced scorecard Sustainability
The scorecard The scorecards measures of key indicators‚ focuses managers and employees attention on what is important to the organization. Focusing on desired result increases the ability the relative effectiveness of various policies and practices. Just as organizations keep scorecards on their financial effectiveness. The importance of evaluating HRM Hr managers are unable to describe their contribution so‚ the evaluating of HRM is important. The HR department is being treated like other operational
Premium Management Employment Measurement
Barriers to the Successful Implementation of the Balanced Scorecard - the Case of Plava Laguna J.S.C. CONTENTS CHAPTER 1: INTRODUCTION .............................................................................. 1 1.1. 1.2. 1.3. 1.4. Background and motivation for the study...................................................... 1 Problem statement ....................................................................................... 2 Research purpose .............................
Premium Balanced scorecard Strategic management Management
VOL.5 NO.4 Summer 2004 Aligning the Balanced Scorecard and a Firm’s Strategy Using the Analytic Hierarchy Process B Y D E WAY N E L . S E A R C Y‚ C M A ‚ C PA ‚ C I A IS USED TO PROVIDE INSIGHTS TO SIX THE ANALYTIC HIERARCHY PROCESS (AHP) COMPANIES TO DETERMINE IF EACH COMPANY’S PERFORMANCE SYSTEM IS ALIGNED WITH ITS STRATEGIC OBJECTIVES OF IMPLEMENTING LEAN ENTERPRISE POLICIES. A STEP-BY STEP PROCESS FOR USING - EXCEL IN AHP APPLICATIONS IS DESCRIBED. I n
Premium Balanced scorecard Lean manufacturing
Amazon is the world’s biggest e-commerce retailer. They were founded in 1994‚ being the first online retailer to secure one million customers in 1997. They are based out of Seattle‚ Washington but have locations in 18 U.S states and 14 international locations. They currently have over 88‚000 employees and are still growing. Amazon sells pretty much anything you want on their website‚ from DVDs and video games to shoes and sports equipment. When Jeff Bezos‚ founder of Amazon.com‚ started Amazon all
Premium Dot-com bubble
How does‚ Amazon changed the world? In 1995 amazon sold their first book‚ Fluid Concepts & Creative Analogies: Computer Models of the Fundamental Mechanisms of Thought. And then the rise of a huge company that will change online trading began. Amazon had such an impact on customers that it changed their buying habit they made it easy to find any kind of product for a lower price. Most of the people today‚ even if they buy something from physical store‚ they’re first looking it up online to see if
Premium Customer Computer Customer service
SFU The Balance Scorecard Initiative BUS 322 – Written Case Miranda Zhang 7/29/2014 Executive Summary This report provides the analysis of case study given to me. Gail Palmer Ashton Graduate School of Business ranks among the top schools of USA but the dean of the institute feels that the school has deviated from its foundations. This analysis proposes implementation of the balanced scorecard and performance metrics in order to achieve the four strategic goals of the institution.
Premium Business school Management Strategic management