Describe and evaluate two theories of maintenance of relationships. Thibaut and Kelly proposed the social exchange theory. This claims that social behaviour is due to the result of an exchange process. This is where an individual attempts to maximise their own rewards and minimise their costs. The exchange process alters when an individual receives rewards from others; they feel the urge to return this favour. Rewards are those exchanges that are categorised as being pleasurable and gratifying
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Maintenance Rehearsal •Relies on the conscious recitation of information in a rote fashion‚ so that it can be kept in short-term memory for longer than the usual maximum duration of approx twenty secs. •EG: Repeating info over and over in one’s head. Maintenance rehearsal is easily affected by distraction from our STM. •Another drawback is that when info is continually renewed in STM through rehearsal process‚ the amount of new info that can enter is restricted because of the limited
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ASTRO AIRLINES (case analysis) NAME : MUSTAFA KAYNAKCI DATE : 10.11.2011 Issue in the case The main issue in the case is all about failing to manage success after successful beginning. The leader in Astro Airlines Arthur Burton could not maintain the growth of its company. Being visioner‚ dynamic‚ stirring speaker and inspirational leader of Burton could start the airlines with reduced fare‚ innovating ticketing style‚ low cost service
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TOTAL PRODUCTIVE MAINTENANCE | PROJECT REPORT ON TOTAL PRODUCTIVE MAINTENANCE-AN EVALUATIVE STUDY | MBASIKKIM MANIPAL UNIVERSITYLC CODE:249PROJECT PERIOD:JAN-JUNE’2012 | | | ASHOKE KUMAR RUJ | STEEL AUTHORITY OF INDIA LTD | | EXECUTIVE SUMMARY Objective: The study aims at churning out the existing maintenance Practices in Durgapur Steel Plant‚a sister unit of Steel Authority Of India Ltd(SAIL) and project to modern Total Maintenance Practices(TPM) with all
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like: the general decline in the world economy‚ aircraft fuel price increases‚ wages‚ work rules and work patterns‚ chapter 11 bankruptcy airlines‚ excess capacity‚ a very capital intensive business and too many years as regulated airlines. In fact‚ during the Gulf war and recession in 1990-92‚ it took them four years to return to profit‚ even though traffic recovered within a year. The industry experienced a profit slump. From 1994 to 1997‚ airlines have had to recognize the need for radical change
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(CRM) in Airline Industry: Today’s global marketplace‚ airlines are countered with unstable and highly competitive business environment. Most airline companies perceive that it is increasingly important to react quickly and effectively to changing demand patterns of the customers. The challenge is maintaining profits in the face of forceful competition. The opportunities are in managing customer relationships to earn customer profitability that can contribute to the firm profits. If airlines do not
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Intravascular catheter complications and maintenance Intravascular catheter complications and maintenance Approximately half of the 40 million patients that require hospitalization in the United States have to receive intravenous (IV) treatment. A total of 41.8% of those hospitalized patients received IV therapy and experience phlebitis or other complications due to the therapy (Uslusoy & Mete‚ 2008). With staggering numbers as these‚ IV care proves to be a large area of nursing
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Southwest Airlines Tracy D. Braswell Benedictine University The domestic airline industry is emerging from its lost decade. Carriers suffered two recessionary swoons (one due to September 11) and a fivefold jump in fuel prices causing fifteen carriers to go bust. As frequent fliers know too well the salvation for most airlines has been to stick passengers with fees‚ reservation changes‚ bags‚ food‚ movie and headset to name a few. None of it‚ however‚ went to Southwest Airlines two and a
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Airline Deregulation act of 1978 Aston A Samms Embry Riddle Aeronautical University Abstract The United States Airline Deregulation Act of 1978 was a dramatic turning point in America. It was the first systematic dismantling of a comprehensive system of government control since the Supreme Court declared the National Recovery Act unconstitutional in 1935. It was also part of a broader movement that‚ with varying degrees of thoroughness‚ transformed such industries as trucking‚ railroads‚ buses
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Building Electrical Maintenance Delivery Pack Unit Type Optional EAL Code ETA/036 Level Advanced Notional Learning Hours 75 Description of Unit This unit will enable the candidate to acquire essential knowledge and understanding to carry out necessary electrical maintenance of building systems. Summary of Learning Outcomes To achieve this unit‚ candidates must: 36.1 Demonstrate Knowledge and Understanding of Building Electrical Supply and Maintenance 36.2 Demonstrate
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