complex conditions of modern business and increase in almost all aspects of services operation have compelled the management of every service industry to place emphasis on the efficient and effective method of presenting its service. The need for marketing in service industry cannot be overemphasized‚ the degree of marketing activities in a company depends on the size of the market. Traditionally‚ executives in service industries have not been market driven. They have lagged behind sellers of products
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other. The fairly new‚ and steadily rising name of the Brand Ambassador is now the epitome of many product lines. GC Marketing Services states‚ “a capable Brand Ambassador should be the walking and talking embodiment of the product that they are representing‚” (Cicchetti‚ 2011). What does a Brand Ambassador do exactly? Many of us might depict one as a celebrity endorsing a product. You might recall famous athletes as sponsors of name brand shoes‚ clothes‚ cars‚ etc. You might think they are similar
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Daystar University Topic: Brand Building Name: Joyce Njoki Admission Number: 10-1718 Submitted to: Mrs. Julie Muraya School of Communication Valley road Campus THESIS Topic Brand building Thesis statement Brand building is a public relation function that involves understanding the type of brand the company requires and the types of brand assets involved in brand building that lead to development of a strong brand. BRAND BUILDING Introduction Branding is the use of words‚ designs and symbols to
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Case 6: The Financial Detective MBA 730-01 Group 2 Introduction Financial characteristics of companies vary both from industry to industry and within a single industry for a variety of reasons. The challenge for any company in planning its strategy is the consideration of the industry’s economics in conjunction with their own strategy to help the company’s financial statements remain strong and competitive across both lines. In this case‚ we are asked to use this consideration of strategies
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Table of Contents Introduction 1 Sony 1 Sony Store 3 Methodology 4 Interview with Sony Store Executive 4 Interview with Sony Care Executive 5 Interview with Sony Technical Department Executive 6 The operation of Sony Store After-sales Service 6 Diagnosis 7 Congruence model of Nadler/Tushman 8 Organisational diagnosis 9 Input 9 Output / Problems derived from diagnoses 11 Objectives 12 Recommended Implementation Action: "SONY Store +" Programme 12 Further Implementation
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Hardware : Ace is the place with the helpful hardware man. Acura : The road will never be the same. Adobe : Better by Adobe. Adobe : Simplicity at work. Better by adobe. Aflac : Ask about it at work. AIG : We know money. AIG or American International Group Insurance Company : We know Money Air Canada : A breath of Fresh Air Ajax : Stronger than dirt. Alka-Seltzer : I can’t believe I ate the whole thing. Alka-Seltzer : Mama mia‚ thatsa spicy meatball. Alka-Seltzer
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Brand Repositioning and Types of Brand Repositioning Brand Repositioning is changing the positioning of a brand. A particular positioning statement may not work with a brand. For instance‚ Dettol toilet soap was positioned as a beauty soap initially. This was not in line with its core values. Dettol‚ the parent brand (anti-septic liquid) was known for its ability to heal cuts and gashes. The extension’s ’beauty’ positioning was not in tune with the parent’s “germ-kill” positioning. The soap
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billion‚ and become the world ’s largest mobile operator. China Mobile mainly engaged in mobile voice‚ data‚ IP telephony and multimedia services‚ and has the international networking of computer Internet unit management and international gateway exchanges business license. In addition to providing basic voice business‚ also provide various value-added services such as fax‚ data‚ and IP phones. China Mobile ’s growth is a process of continuous
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BRAND PORTFOLIO MANAGEMENT AND THE ROLE OF BRAND ACQUISITIONS A Dissertation Submitted to the Graduate Faculty of the Louisiana State University and Agricultural and Mechanical College in partial fulfillment of the requirements for the degree of Doctor of Philosophy in The Interdepartmental Program in Business Administration (Marketing) by Yana Kuzmina B.S.‚ Moscow State Technical University (Russia)‚ 2001 M.B.A.‚ Southeast Missouri State University‚ 2004 August‚ 2009 ACKNOWLEDGEMENTS
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MANAGING ABSENTEEISM Date: 1 March 2004 TABLE OF CONTENTS Page 1. Introduction 1 2. Reasons for absenteeism 1 3. Effects of absenteeism 2 4. Conclusions 4 5. Bibliography 5 MANAGING ABSENTEEISM 1. Introduction Absenteeism is a costly and disruptive problem and places unnecessary pressure on staff that are at work. Until they investigate‚ companies normally do not realise the cost of absenteeism until they actually measure
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