Unit 4: Customer Service Name: Tinaya Bromfield Term: Spring 2017 AC 3.1. Assess sources of information on customer requirements and satisfaction levels Stated by the (businessdictionary.com) customer service are specific attributes and determinations of a decent or administration as controlled by a client. While customer satisfaction is Consumer loyalty is a conceptual idea and includes such components as the nature of the item‚ the nature of the administration gave the environment of the area
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Unit 4: Comparison of the Main job Roles In two organisations First Business : Goldthorn Dentist | Second Business : Tesco | The first business that I have chosen is Goldthorn Dental Practice. This business is set out as a flat structure organisational structure. This means that the business only has two levels to it. At the bottom of the structure there are all the Dental assistants‚ receptionists and cleaners. The high level of the structure is the dentists‚ because they are the most important
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Unit 4 – Cognition‚ Memory and Language Memory is the ability to encode‚ store and recall information. Encoding allows the perceived item of interest to be converted and stored within the brain‚ and then recalled later from short-term or long-term memory. There are three main ways in which information can be encoded: 1. Visual (picture) 2. Acoustic (sound) 3. Semantic (meaning) An example of encoding is memorizing notecards. Storage is the process of retaining information in the brain‚
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Oil to the machine Unit 4 Oil to the machine Unit 4 By: Sager Anroedh International Business Studies By: Sager Anroedh International Business Studies Unit 4: Oil To The Machine Assignment 1/Task 1/ P1 There are many ways to communicate‚ therefor I made a clean table to discuss the differences ways to communicate. But every way to communicate has his own advantages and disadvantages those will be discussed as well. For this assignment I used ‘Scotch & Soda’ as business to give
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Robert Jones Unit 4: Privacy or Security Complaint 1/20/2015 IS3350 Mr. Pragel The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was created to develop regulations to protect the privacy and security of certain health information; which shouldn’t be accessible to individuals without the need to know. The U.S. Department of Health and Human Services (HHS) is responsible for HIPAA compliance within the Privacy Rule as well as the Security Rule. This Privacy Rule develops
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VALERIA FEKETE 19.10.2014 UNIT 4: Principles of Safeguarding and Protection in Health and Social Care 1.1 a. Physical abuse is physical force or violence that results in bodily injury‚ pain‚ or impairment. It includes hitting‚ biting‚ scratching‚ burning‚twisting limbs‚ punching‚ slapping and inappropriate restraint. b. Sexual abuse including rape and sexual assault or sexual acts to which the vulnerable adult has not consented‚ could not consent or was pressured into consenting.
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Unit 4: Business Communications In this assignment I will be investigating the different types of business information that exist in Apple Inc. P1: Verbal Information: Face to face verbal communication is the best way to communicate as there is no misunderstanding as there is clear communication between the speaker and the audience‚ also there will be direct feedback and questions can be answered instantly. For example Apple will hold press conferences
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level is the business level whereby there are units within the overall organization that are normally handled and managed by self-contained businesses that act as independent businesses. From a marketing point of view at this level competition comes into play as the business units typically compare itself with the other business units‚ for instance Blockbuster. Then there is the functional level where there are various functional areas within a business unit. The work performed is by different functions
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M10EFA: Auditing and Assurance Seminar 4: Tests of Control and Audit Sampling Tests of Controls Game Solutions is a computer games company which has its Head Office located in Glasgow‚ where all administrative processes are conducted. However‚ all other functions are sited at four other locations in the UK in order to ensure optimum cost efficiency of the research and production functions in terms of staff‚ facilities‚ travel among others. All locations are networked together with a server placed
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TCP/IP Protocol Suite (Internet Model) Comparison of Network Models 1. OSI Model (Open System Interconnect) 2. Internet Model (TCP/IP Model) TCP/IP Model Application 5. Application Layer Presentation ISO Model Session 4. Transport Layer 3. Network Layer Transport Network 2. Host-to-Network Data Link 1. Physical Layer Physical 1 Comparison of Network Models TCP/IP is ussed in the Internet. Common mechanism that is gaining on/surpassing the OSI Model. Data Flow in TCP/IP Network Some
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