Nicole Davey Task 1 Write a report in which you: Briefly Summarise the CIPD Profession Map (i.e. the 2 core professional areas‚ the specialist professional areas‚ the bands and the behaviours) Comment on the activities and knowledge specified within any 1 professional area at either band 1 or 2‚ identifying those you consider most essential to your own (or other identified) HR/L&D role. Word Count: 835 Contents Page Contents 1 Introduction 2 Brief Summary of the CIPD Profession Map 2-3 The Activities
Premium Management Human resource management Customer
Carnival Cruise Lines: Exploring a Sea of Global Opportunity Carnival Cruise Lines is one of the most successful cruise lines in the world. They have taken an industry that once only catered to the elite and turned it into a possibility for people of varying economic means all over the world. In their quest to provide a service with mass appeal‚ Carnival has become the very definition of international business. The cruise line industry has seen a substantial amount of growth in the last
Premium Holland America Line Carnival Cruise Lines Cruise line
Characteristic of services Intangibility Unlike products services cannot be counted‚ measured‚ or felt. It is difficult to explain to the customer what a specific feature in the service will give to the customer. As services are intangible‚ the perceptions of customers regarding the service may differ at any given amount in time. Each customer will have a different perception and experience about the same service. But in a hotel the quality of service is not only dependent on the courteousness
Premium Perception Management Customer service
first manager I had that taught me everything I know about customer service and computers. Working with him in the Tax Compliance Dept which was a very busy department from november to march casue we were responsable for sending out the 1099’s to all the bank customers. We were also taking calls from customers on questions on their 1099’s. Ed worked very hard to make sure all his employees had a clear understanding of what there task were and he made sure everyone would succeed in going further in
Premium JPMorgan Chase
strategic plan. There are five formal steps in a strategic planning process; 1. Select the mission‚ vision‚ values and the major goals. 2. Analyse the organization’s external competitive environment to identify opportunities and threats. 3. Analyse the organization’s internal operating environment to identify opportunities and threats. 4. Select strategies that match the SWOT. 5. Implement the strategies. (Jones & Hill‚ 2010‚ p. 12) 6. Monitoring and evaluate. I’ll
Premium Strategic management Strategic planning Strategy
Assessment Task- 201 Understand employment responsibilities and rights in health‚ social care or children and young people’s settings Task 1- Statutory responsibilities and rights of employees and employers. Links to learning outcome 1‚ assessment criteria 1.1‚ 1.2‚ 1.3 and 1.4. List the aspects of employment covered by law. Employees must have a contract of work these aspects must include Minimum Wage Hours worked Discrimination Health and Safety Holiday Entitlement Redundancy and
Premium Employment Minimum wage Wage
Triple Bottom line. Corporate sustainability involves meeting the needs of today’s stakeholders in a manner that protects the environment and resources needed for future generation. It is directed at improving a company’s triple bottom line‚ which covers its performance on economic environment and social metrics. Economic. Barclays demonstrated significant success in delivering much better financial results between 2002 to 2005. They improved the cost-to-income ratio by right sizing the business
Premium Environment Natural environment Sustainability
SUBJECT ASSIGNMENT: TASKS AND PROJECTS Name and surname(s): Guillermina Galindo Gabriela Carolina Graizzaro María Nuñez Ortiz Nancy Esther Ruiz Gallego Login: MEFPMTFL1075687 ARFPMTFL1336603 PEFPMTFL1310366 COFPMTFL1329703 Grupo: fp_tefl_2013-06 INDEX Introduction………………………………………………………………………………………… Project Analysis………………………… ………………………………………………………… Project Adaptation………………………………………………………………………………… Conclusion………………………………………………………………………………………… Bibliography………………………………………………………………………………………
Premium Second language acquisition Activity Language education
such systems with human language in order to show the differences between the two‚ and often‚ by implication‚ to show the superiority of human language over the communication systems of animals. !2 Can animals understand human language? !3 As far as animal behaviour is concerned‚ the standard explanation is that the animal produces a particular behaviour in response to a particular sound-stimulus‚ but does not actually “understand” the meaning of the words uttered. !4 What
Free
The two students I did the Piagetian tasks with were Nigel age 6 and Joey age 4. The setting of the tasks was at Nigel’s house in his dining room on Saturday February 20th 2016. The two tasks performed were task number one and task number four off of the Piagetian tasks sheet handed to us in class. For task number one I took each child aside separately‚ but both children were shown an example of the picture held up for them to see the elephant right side up or standing straight up on its feet
Premium Education Teacher Observation