Ice breakers 1st game- mingle around.(including facis) max 15mins Participants mingle around and listen to the numbers given by the speaker. When I say- 1- do the superman sign alone 2-find a partner and do the kayak action 3-3 people and do the traffic light 4- 4 people form a bird 5- 5 people hold hands a make a flower *i will ask a few facis to demonstrate the actions first 2nd game- find group members and facis 20mins Participants go around lookin for their group members - strips
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the way the employees will behave the customers. In order to achieve this‚ there are some subtle behaviors that can send the most powerful messages to the customers. These involve the prompt initiation of the conversation‚ verbal greeting‚ getting customer committed which are all to welcome the customer as a guest. Hi is a good word with a smile on face to greet. Apart from these‚ icebreakers are also important which dispel the suspicious thoughts of the customers by using some compliments‚ comments
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ICE- BREAKER 18 years of my life in 5 mins......seems impossible????? YES‚ IT IS IMPOSSIBLE!!!!!! Perhaps one would need the best describing adjectives which the English language has to offer to describe me. Effervescent-that’s me Energetic-that’s me Chatter-box-that’s me too A born leader-me again Sporting- me!! Having the gift of the gab-There u go....me again But on a more serious note-all of that is...REALLY ME!!! Good morning to one and all present her. I guess
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Is Ice-Fili’s strategic position have to change ? 1 Structure - Ice-Fili evolve in a big market and is success key is the fact that its products were always available for consumers from the creation of the firm. Figures - founded in 1937 - more than $25 million in sales in 2002 - largest ice cream market shareholder before Nestle Root issue : Increase of substitutes and low switching costs. 2 Moderate SUPPLIERS POWER - Little number in ingredients production
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Chapter I I. Introduction The findings of this research are mostly useful to those (managers and crews) who intend to give customer satisfaction. The research indicates the most important aspects to give 100% customer satisfaction that will benefit customers and the company as well. In the past few years significant growth has been noticed on Jollibee Foods Corporation. It has been proved that Jollibee Foods Corporation is the fastest and the largest growing company
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figure shown above‚ Gopaljee collects their required amount of milk and takes those to their plant for processing. After the internal operations of processing and packaging they directly take their final product to the retailer stores. Finally the customers get the finish product produced by Gopaljee from the retailer stores. It is important to know that they have not used any middleman while transferring the raw material from farmers to their plants. As we are referring to Indian and South Asian context
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Customer loyalty and customer satisfaction Customer Loyalty can be difficult to define given the different views that are presented within the literature. Zithaml‚ Berry and Parasuraman (1996) determine that loyalty includes a customer’s intention to stay with an organisation and that loyalty includes four elements: repurchase intentions‚ recommending the service provider to other customers‚ less complaints and tolerance of price increases. Oliver‚ (1999) provides a different definition and
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CUSTOMER PERCEPTIONS OF FACTORY OUTLET STORES VERSUS TRADITIONAL DEPARTMENT STORES Dr. G. S. Shergill* Department of Commerce‚ Massey University‚ Albany Campus‚ Private Bag 102 904 NSMC‚ Auckland‚ NEW ZEALAND Ph: 0064 9 414 0800 x9466‚ Email: G.S.Shergill@Massey.ac.nz & Y. Chen Department of Commerce‚ Massey University‚ Auckland‚ NEW ZEALAND‚ Email: alwaysyinyin@hotmail.com CUSTOMER PERCEPTIONS OF FACTORY OUTLET STORES VERSUS TRADITIONAL DEPARTMENT STORES Abstract This paper examines
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’ESSAY - "SWEET CREAM" BY JULIA KELK Why is the human race designed to loathe changes in life‚ when changes could lead to a better life? In Julia Kelk’s short story "Sweet Cream" she describes a wedding from a lonely young Mexican girl’s perspective. The story is set in a hotel called "Hotel Central" in the Mexican winter wonderland. In the story we meet Jenny who is also the protagonist of the story. She is about 20 years old‚ and she is at a wedding reception for the cousin of her brother-in-law
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Increase the frequency of purchases by your customers. No matter how poor your current product or service‚ you must have some customers or clients. One key strategic dimension that you should be thinking about is how to augment and reposition your product in order to sell more to this group. 4. Get the name and address of the end user of your product. This is fundamental. If you sell through a distributor‚ you may lose the chance to get direct feedback from customers (as well as the opportunity to directly
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